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GE0-806 - Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM)

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GE0-806 Questions and Answers

Question # 1

In the WFM Web Supervisor, what must be used to accommodate building schedules for longer than 6 weeks?


Set the end date to the date you desire that is 6 weeks or higher from the start date


Set the extended end date to a date you desire that is 6 weeks or higher from the start date


In One WFM Server application object, set the option "Schedule Duration" to a value greater than 6


One cannot build schedules greater than 6 weeks in length

Question # 2

Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?


Adherence section > Refresh Interval


Adherence section >RefreshRate


Adherence section > Refresh Time

Question # 3

In order to successfully create and process a schedule which of the following applications are required to run?

Choose 2 answers


WFM Configuration Utility


WFM for Supervisors


WFM Daemon


WFM Builder


Universal Routing Server

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