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T4 T4:Strategic Communication in Total Rewards Question and Answers

Question # 4

Which of the following best explains why it is important to link manager rewards to effective communications?

A.

It guarantees manager support

B.

It focuses on the need for improved manager communication skills

C.

It holds managers accountable for the role they play in communications

D.

It ensures employees receive the intended message.

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Question # 5

Which of the following conditions make it impractical to use output-related pay?

A.

Output is easy to measure.

B.

Output is very stable.

C.

Output cannot be controlled by the individual employee.

D.

Output is easy to price in terms of its value to the employer.

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Question # 6

Which of the following would be most effective for communicating a complicated new retirement plan design?

A.

Group meeting

B.

Plan document

C.

Webcast

D.

E-mail

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Question # 7

The circular models for communication reinforce which concept for HR professionals?

A.

Client meetings and work pressures may distract the receiver from interpreting the message.

B.

Communication is a top-down process initiated by external vendors.

C.

Creating key messages is vital to the overall success of communication.

D.

Soliciting and receiving feedback from the receiver is a critical aspect of communication.

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Question # 8

Which of the following is a method for analyzing the situation prior to developing the communication campaign?

A.

Networking with organizations in the same industry

B.

Conducting informal discussions with employees

C.

Seeking out advice from communication consultants

D.

Reviewing the communications budget

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