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ITIL-DSV - ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV)

ITIL ITIL-DSV Last Week Results!

10

Customers Passed
ITIL ITIL-DSV

86%

Average Score In Real
Exam At Testing Centre

85%

Questions came word by
word from this dump

80

Total Questions
ITIL ITIL-DSV Questions Answers

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ITIL-DSV Questions and Answers

Question # 1

An organization is selecting a service to develop strategic services. As you are leading the selection process, what would NOT be one of the factors that you will explore?

A.

The concern for common goals

B.

The need to improve over time

C.

The ability to produce results

D.

The ability to perform as expected

Question # 2

A consumer organization is making significant changes to the technologies used by its employees, and is discussing

those changes with its service provider.

How can the service provider BEST demonstrate the capability to meet the needs of the consumer organization?

A.

Ensure there are adequate knowledge and skills to support the customer's changes

B.

Ensure there is adequate capacity to meet the increased demand of the changes

C.

Be respectful of the consumer organization's decision to make these changes

D.

Respond in a timely manner to the customer's enquiries

Question # 3

A service provider is onboarding a large customer with a complex user base. It is advised that the service provider manages this as a:

A.

Programme

B.

Project

C.

Emergency Change

D.

Normal Change

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