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Home > Microsoft > Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate > MS-721

MS-721 Collaboration Communications Systems Engineer Question and Answers

Question # 4

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

A.

meeting reactions

B.

PowerPoint Live

C.

meeting recording

D.

Whiteboard

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Question # 5

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 6

You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.

Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 7

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

A.

hot desking

B.

call hold

C.

a calling policy

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Question # 8

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 9

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 10

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 11

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Question # 12

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

A.

Teams Calling Plans

B.

Direct Routing without media bypass

C.

Operator Connect

D.

Direct Routing with media bypass

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Question # 13

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

A.

From the Microsoft Teams admin center, assign a voice routing policy to the users.

B.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

C.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

D.

From the Microsoft Teams admin center, assign the phone numbers to the users.

E.

From the Microsoft Teams admin center, order five user numbers.

F.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

G.

From the Microsoft Teams admin center, assign a calling policy to the users.

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Question # 14

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

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Question # 15

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 16

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Question # 17

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

What should you do?

A.

From the Microsoft Teams admin center, select Voice, select Voice routing policies and then select Add

B.

Run theHew-CsTenentDialPlan cmdlet.

C.

From the Microsoft Teams admin center, select Voice select Phone numbers, and then seleci Add

D.

From the Microsoft Teams admin center, select Voice, select Calling policies, and then select Add

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Question # 18

You have a Teams Phone deployment that uses Direct Routing.

You have two users named User1 and User2.

You need to move the assigned licenses and phone number of User1 to User2.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 19

You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.

Does this meet the goal?

A.

Yes

B.

No

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Question # 20

You are deploying Microsoft Teams Phone.

You have offices in the United States, the United Kingdom, Brazil, India, and China.

You will use Direct Routing for all the locations.

You need to create a network topology for roaming bandwidth policies.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Add the Teams client public IP addresses to the Trusted IPs list.

B.

Create a network site.

C.

From the Microsoft 365 admin center, assign a usage location.

D.

Set Preferred country or region for media traffic for the Session Border Controller (SBC).

E.

Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO).

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Question # 21

You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays.

Which two types of devices meet the requirements? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Microsoft Teams Rooms on Android

B.

Microsoft Teams displays

C.

Microsoft Teams audio conference phones

D.

Microsoft Teams Rooms on Windows

E.

Microsoft Surface Hub 2S

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Question # 22

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).

A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.

What is a possible cause of the issue?

A.

The user has the incorrect Teams app setup policy applied.

B.

The user has the incorrect voice routing policy applied.

C.

The user is missing a validated emergency address.

D.

Enterprise Voice is disabled for the user.

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Question # 23

You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a Session Border Controller (SBC).

You have a user named User1.

User1 relocates from Site1 to Site2 and is assigned a new phone number.

You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.

What should you change?

A.

the calling policy

B.

the voice routing policy

C.

the caller ID policy

D.

the dial plan

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Question # 24

Your company has offices throughout the United States.

The company is opening a new office in Scranton. The office will occupy two floors in the same building.

You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.

How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 25

You are deploying a Teams Rooms on Windows device.

You need to enable public preview lo lest newly released beta features.

What should you do?

A.

Create a new Teams update policy.

B.

Create and then modify an XML file named SkypeSettings.xml.

C.

Create and then modify an XML file named TeamsSettings.xml.

D.

Create a new Team template.

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Question # 26

You have a Microsoft Teams Phone deployment.

You need to ensure that a user named user1@contoso.com can call international phone numbers by using Direct Routing.

Which type of policy should you use?

A.

a caller ID policy

B.

a calling policy

C.

a teams policy

D.

a voice routing policy

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Question # 27

You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.

You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.

Which three components should you implement? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

A.

highly available Session Border Controllers (SBCs)

B.

calling policies

C.

PSTN usages

D.

voice routing policies

E.

tenant dial plans

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Question # 28

You have a Microsoft Teams Phone deployment that uses Direct Routing.

You create a new Teams user named User1.

You need to enable User1 as an agent in a call queue.

What should you do first?

A.

Assign a dial plan to User1.

B.

Assign a phone number to User1.

C.

Enable hosted voicemail for User1.

D.

Enable Enterprise Voice for User1.

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Question # 29

You have a Microsoft Teams Phone deployment.

You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 30

Your company has an office in Adelaide.

The company has a Microsoft Teams Phone deployment.

You acquire a new service number that has the local Adelaide area code.

You need to update the default conferencing toll number for only the users in the Adelaide office.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Configure a customization policy.

B.

Assign the policy to the Adelaide office users.

C.

Assign the number to a resource account.

D.

Configure an audio conferencing policy.

E.

Modify the Assigned phone number setting for each Adelaide office user.

F.

Modify the global (Org-wide default} audio conferencing policy.

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Question # 31

Your company uses a third-party ticketing system.

You need to send an alert to the ticketing system when an IP phone goes offline.

What should you do?

A.

Add a webhook.

B.

Create a live events policy.

C.

Add a channel alert.

D.

Add a configuration profile for the IP phones.

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Question # 32

You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC) that uses Direct Routing.

Users report that outbound PSTN calls fail.

You need to identify the quantity of specific SBC SIP errors.

What should you review m the Microsoft Teams admin center?

A.

Endpoint Reports in Microsoft Call Quality Dashboard

B.

the network effectiveness ratio on the usage tab for the SBC

C.

the Jitter tab in Network parameters

D.

Quality of Experience Reports in Microsoft Call Quality Dashboard

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