Google-Workspace-Administrator Google Cloud Certified - Professional Google Workspace Administrator Question and Answers

The CEO of your company has indicated that messages from trusted contacts are being delivered to spam, and it is significantly affecting their work. The messages from these contacts have not always been classified

as spam. Additionally, you recently configured SPF, DKIM, and DMARC for your domain. You have been tasked with troubleshooting the issue.

What two actions should you take? (Choose two.)

Your organization's Sales Department uses a generic user account (sales@company.com) to manage requests. With only one employee responsible for managing the departmental account, you are tasked with providing the department with the most efficient means to allow multiple employees various levels of access and manage requests from a common email address.

What should you do?

Security and Compliance has identified secure third-party applications that should have access to Google Workspace data. You need to restrict third-party access to only approved applications

What two actions should you take? (Choose two.)

Your company has just acquired a new group of users. They have been provisioned into the Google Workspace environment with your primary domain as their primary email address. These new users still need to receive emails from their previous domain. What is the best way to achieve this for these new users, without updating the information of pre­existing users?

What action should be taken to configure alerting related to phishing attacks?

Your Finance team has to share quarterly financial reports in Sheets with an external auditor. The external company is not a Workspace customer and allows employees to access public sites such as Gmail and Facebook. How can you provide the ability to securely share content to collaborators that do not have a Google Workspace or consumer (Gmail) account?

After migrating to Google Workspace, your legal team requests access to search all email and create litigation holds for employees who are involved with active litigation. You need to help the legal team meet this request.

What should you do?

A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?

You have configured SSO using a third-party IDP with your Google Workspace domain. An end user has reported that they cannot sign in to Google Workspace after their username was changed in the third-party SSO product. They can sign in to their other internal applications that use SSO. and no other users are experiencing issues signing in. What could be causing the sign-in issue?

As a Google Workspace administrator for your organization, you are tasked with identifying how users are reporting their messages—whether spam, not spam, or phishing—for a specific time period. How do you find this information?

Your corporate LDAP contains the email addresses of several hundred non-employee business partners. You want to sync these contacts to Google Workspace so they appear in Gmail’s address autocomplete for all users in the domain.

What are two options to meet this requirement? (Choose two.)

Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password. What steps should you take to troubleshoot this issue?

Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?

After a recent transition to Google Workspace, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff.

What should you do?

Your organization uses a third-party product to filter mail before it arrives at your Workspace Domain. How should you configure Gmail to ensure that inbound messages are not seen as a spam attack due to the volume of mail being received from this product?

Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say “Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE.” You are responsible for making sure that users cannot remove the footer.

What should you do?

Your employer, a media and entertainment company, wants to provision Google Workspace Enterprise accounts on your domain for several world-famous celebrities. Leadership is concerned with ensuring that these VIPs are afforded a high degree of privacy. Only a small group of senior employees must be able to look up contact information and initiate collaboration with the VIPs using Google Workspace services such as Docs, Chat, and Calendar.

You are responsible for configuring to meet these requirements. What should you do?

Your organization does not allow users to share externally. The security team has recently approved an exemption for specific members of the marketing team and sales to share documents with external customers, prospects, and partners. How best would you achieve this?

As the newly hired Admin in charge of Google Workspace, you learn that the organization has been using Google Workspace for months and has configured several security rules for accessing Google Drive. A week after you start your role, users start to complain that they cannot access Google Drive anymore from one satellite office and that they receive an error message that “a company policy is blocking access to this app.” The users have no issue with Gmail or Google Calendar. While investigating, you learn that both this office's Internet Service Provider (ISP) and the global IP address when accessing the internet were changed over the weekend. What is the most logical reason for this issue?

A company using Google Workspace has reports of cyber criminals trying to steal usernames and passwords to access critical business data. You need to protect the highly sensitive user accounts from unauthorized access.

What should you do?

You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quota. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)

You need to protect your users from untrusted senders sending encrypted attachments via email. You must ensure that these messages are not delivered to users' mailboxes. What step should be taken?

The credentials of several individuals within your organization have recently been stolen. Using the Google Workspace login logs, you have determined that in several cases, the stolen credentials have been used in countries other than the ones your organization works in. What else can you do to increase your organization's defense-in-depth strategy?

A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?

In the years prior to your organization moving to Google Workspace, it was relatively common practice for users to create consumer Google accounts with their corporate email address (for example, to monitor Analytics, manage AdSense, and collaborate in Docs with other partners who were on Google Workspace.) You were able to address active employees’ use of consumer accounts during the rollout, and you are now concerned about blocking former employees who could potentially still have access to those services even though they don't have access to their corporate email account.

What should you do?

The nature of your organization's business makes your users susceptible to malicious email attachments. How should you implement a scan of all incoming email attachments?

On which two platforms can you push WiFi connection information with Google Workspace? (Choose two.)

Your sales team, which is organized as its own organizational unit, is prone to receiving malicious attachments. What action should you take, as an administrator, to apply an additional layer of protection in the admin console for your sales team without disrupting business operation?

Your large organization, 80,000 users, has been on Google for two years. Your CTO wants to create an integrated team experience with Google Groups, Teams Drives, and Calendar. Users will use a Google Form and Apps Script to request a new “G-Team.” A “G-Team’ is composed of a Google Group and a Team Drive/ Secondary Calendar that is shared using that Google Group.

What two design decisions are required to implement this workflow securely? (Choose two.)

An end user informs you that they are having issues receiving mail from a specific sender that is external to your organization. You believe the issue may be caused by the external entity’s SPF record being incorrectly configured. Which troubleshooting step allows you to examine the full message headers for the offending message to determine why the messages are not being delivered?

Your organization syncs directory data from Active Directory to Google Workspace via Google Cloud Directory Sync. Users and Groups are updated from Active Directory on an hourly basis. A user's last name and primary email address have to be changed. You need to update the user’s data.

What two actions should you take? (Choose two.)

The application development team has come to you requesting that a new, internal, domain-owned Google Workspace app be allowed to access Google Drive APIs. You are currently restricting access to all APIs using approved whitelists, per security policy. You need to grant access for this app.

What should you do?

As a team manager, you need to create a vacation calendar that your team members can use to share their time off. You want to use the calendar to visualize online status for team members, especially if multiple individuals are on vacation What should you do to create this calendar?

The CFO just informed you that one of their team members wire-transferred money to the wrong account because they received an email that appeared to be from the CFO. The CFO has provided a list of all users that may be responsible for sending wire transfers. The CFO also provided a list of banks the company sends wire transfers to. There are no external users that should be requesting wire transfers. The CFO is working with the bank to resolve the issue and needs your help to ensure that this does not happen again.

What two actions should you take? (Choose two.)

With the help of a partner, you deployed Google Workspace last year and have seen the rapid pace of innovation and development within the platform. Your CIO has requested that you develop a method of staying up-to-date on all things Google Workspace so that you can be prepared to take advantage of new features and ensure that your organization gets the most out of the platform.

What should you do?

A company wants to distribute iOS devices to only the employees in the Sales OU. They want to be able to do the following on these devices:

• Control password policies.
• Make corporate apps available to the users.
• Remotely wipe the device if it's lost or compromised

What two steps are required before configuring the device policies? (Choose two.)

The company's ten most senior executives are to have their offices outfitted with dedicated, standardized video conference cameras, microphones, and screens. The goal is to reduce the amount of technical support they require due to frequent, habitual switching between various mobile and PC devices throughout their busy days. You must ensure that it is easier for the executives to join Meet video conferences with the dedicated equipment instead of whatever device they happen to have available.

What should you do?

Your company has decided to change SSO providers. Instead of authenticating into Google Workspace and other cloud services with an external SSO system, you will now be using Google as the Identity Provider (IDP) and SSO provider to your other third-party cloud services.

What two features are essential to reconfigure in Google Workspace? (Choose two.)

Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict ‘No external content sharing’ policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO’s mandate while allowing external sharing with the newly acquired companies?

Your organization has just completed migrating users to Workspace. Many employees are concerned about their legacy Microsoft Office documents, including issues of access, editing, and viewing. Which two practices should you use to alleviate user concerns without limiting Workspace collaboration features? (Choose two.)

Your organization recently bought 1.000 licenses for Cloud Identity Premium. The company's development team created an application in the enterprise service bus (ESB) that will read user data in the human resources information system (HRIS) and create accounts via the Google Directory REST API.

While doing the original test before production use, the team observes a 503 error coming from Google API response after a few users are created The team believes the ESB is not the cause, because it can perform 100 requests per second without any problems. What advice would you give the development team in order to avoid the issue?

Your organization has a new security requirement around data exfiltration on iOS devices. You have a requirement to prevent users from copying content from a Google app (Gmail, Drive, Docs, Sheets, and Slides) in their work account to a Google app in their personal account or a third-party app. What steps should you take from the admin panel to prevent users from copying data from work to non-work apps on iOS devices?