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Data-Cloud-Consultant Salesforce Certified Data 360 Consultant (Data-Con-101) Question and Answers

Question # 4

A marketer needs to segment customers based on their Lifetime Loyalty Points. This requires summing all point-based transactions from a historical ledger brought in from their data lake along with a Commerce Cloud data stream. Which tool should the marketer use?

A.

Streaming Transform

B.

Calculated Insight

C.

Batch Transform

D.

Secondary Index

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Question # 5

What does the Source Sequence reconciliation rule do in Identity Resolution?

A.

Sets the priority of specific data sources when building attributes in a unified profile, such as a first or last name

B.

Includes data from sources where the data is most frequently occurring

C.

Identifies which data sources should be used in the process of reconciliation by prioritizing the most recently updated data source

D.

Identifies which individual records should be merged into a unified profile by setting a priority for specific data sources

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Question # 6

A Data 360 Consultant at Northern Trail Outfitters is attempting to ingest a field from the Contact object in Salesforce CRM that contains both yyyy-mm-dd and yyyy-mm-dd hh:mm:ss values. The target field is set to Date datatype. Which statement is true in this situation?

A.

The target field will only hold the time part and ignore the date part.

B.

The target field will throw an error and store null values.

C.

The target field will only hold the date part and ignore the time part.

D.

The target field will be able to hold both types of values.

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Question # 7

A Data 360 Consultant is building a marketing- to- sales handoff process that requires sales reps to see a chronological list of a prospect ' s Web Page Views and Email Clicks directly on the Lead record. These interactions are stored as Engagement data in Data 360. What is the most efficient way to display this?

A.

Embed a filtered report chart on the record page that queries the Data 360 objects directly.

B.

Drag the native Data 360 Related List Enrichment onto the Lead Lightning page and configure the relevant Engagement data model objects (DMOs).

C.

Create a custom object in Salesforce, use Flow to sync Data 360 Engagement records back to CRM, and add a standard related list.

D.

Use Dynamic Forms to conditionally show fields from the Data 360 Individual object based on the Lead ' s status.

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Question # 8

Northern Trail Outfitters uploads new customer data to an Amazon S3 bucket on a daily basis to be ingested in Data 360. Based on this, a calculated insight is created that shows the total spend per customer in the last 30 days. In which sequence should each process be run to ensure that freshly imported data is ready and available to use for any segment?

A.

Calculated Insight > Refresh Data Stream > Identity Resolution

B.

Refresh Data Stream > Calculated Insight > Identity Resolution

C.

Refresh Data Stream > Identity Resolution > Calculated Insight

D.

Identity Resolution > Refresh Data Stream > Calculated Insight

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Question # 9

A Data 360 Consultant wants to use Data 360 Clean Rooms to collaborate with a partner. Which statement is true regarding data security in this environment?

A.

Both parties must move their data into a shared Amazon S3 bucket first.

B.

The data stays in its original location, and only the query results are shared.

C.

The provider must grant Modify All Data permissions to the consumer.

D.

PII is automatically decrypted for the consumer to ensure matching accuracy.

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Question # 10

A Data 360 Consultant needs to provide real- time, multidimensional analytics for a derived insight, " Net Profit " , to be used within Tableau Next. The requirements specify that the metrics must be as up to date as possible while allowing users to dynamically filter by region, period, and product category. Which approach should the consultant take?

A.

Define a real-time data graph.

B.

Create a calculated insight using SQL.

C.

Create a calculated field in the semantic layer.

D.

Configure a streaming transform.

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Question # 11

A Data 360 Consultant recently discovered that their Identity Resolution process is matching individuals who share email addresses or phone numbers but are not actually the same individual. What should the consultant do to address this issue?

A.

Modify the existing ruleset to use fewer matching rules, run the ruleset and review the updated results, and then adjust as needed until the individuals are matching correctly.

B.

Modify the existing ruleset with stricter matching criteria, run the ruleset and review the updated results, and then adjust as needed until the individuals are matching correctly.

C.

Create and run a new ruleset with fewer matching rules, compare the two rulesets to review and verify the results, and then migrate to the new ruleset once approved.

D.

Create and run a new ruleset with stricter matching criteria, compare the two rulesets to review and verify the results, and then migrate to the new ruleset once approved.

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Question # 12

What is a Data 360 use case for improving the patient experience in the Healthcare and Life Sciences sector?

A.

Activating a Unified Health Score to provide a holistic view of patient wellness and engagement

B.

Managing the payroll of visiting physicians via a custom mobile app

C.

Using data to predict the best location for which hospital the patient should visit

D.

Automating the retail checkout process in hospital gift shops

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Question # 13

A client wants to bring in loyalty data from a custom object in Salesforce CRM that contains a point balance for accrued hotel points and airline points within the same record. The client wants to split these point systems into two separate records for better tracking and processing. What should a Data 360 Consultant recommend in this scenario?

A.

Create a junction object in Salesforce CRM and modify the ingestion strategy.

B.

Use batch transforms to create a second data lake object.

C.

Clone the data source object.

D.

Create a data kit from the data lake object and deploy it to the same Data 360 org.

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Question # 14

Northern Trail Outfitters (NTO) is ingesting transaction data into Data 360. The source data includes Order ID, Order Date, and Total Amount, which map to the standard Sales Order data model object (DMO). Additionally, NTO needs to capture a unique Sustainability Packaging Fee for each transaction, which is not available in the standard model. Which modeling approach should a Data 360 Consultant recommend to support this requirement?

A.

Map standard fields to the Sales Order DMO and add a custom attribute for the fee.

B.

Map all fields to a new Custom DMO specifically created for NTO transactions.

C.

Use Sales Order DMO and map the packaging fee to the Order Description field.

D.

Create a calculated model to derive the sustainability fee using a streaming data transform.

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Question # 15

A Data 360 Consultant needs to filter out specific contact points from the Unified Individuals that qualify for a segment. Where should the consultant apply this filtering?

A.

Apply contact point filtering during the creation of the segment

B.

Apply contact point filtering when creating an activation

C.

Apply contact point filtering leveraging a calculated insight

D.

Apply contact point filtering on data ingestion

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Question # 16

What is the main reason to use a secondary index on a data lake object (DLO)?

A.

To compress the storage footprint of the raw data

B.

To transform raw data into a different data type

C.

To enable efficient querying on non-primary key attributes

D.

To increase the write speed of the ingestion pipeline

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Question # 17

An organization wants to give users the ability to identify and select text attributes from a picklist of options. Which Data 360 feature should help with this use case?

A.

Data harmonization

B.

Value suggestion

C.

Transformation formulas

D.

Global picklists

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Question # 18

Northern Trail Outfitters (NTO) wants to connect its B2C Commerce data with Data 360 and bring 2 years of transactional history into Data 360. What should NTO use to achieve this?

A.

Sales Order object ingestion

B.

Sales Product object ingestion

C.

B2C Commerce Starter Bundles plus a custom extract

D.

B2C Commerce Starter Bundles

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Question # 19

A Data 360 Consultant is configuring an activation for a segment created from the Unified Individual object to be sent to a Loyalty Cloud activation target. They would like to include the Loyalty Program Tier for personalization, but this field is stored in a separate Loyalty Program Member data model object (DMO) that was not used in the initial segment filters. Which feature should the consultant use during the activation setup to include this external identifier in the exported payload?

A.

Calculated insights to join the Loyalty Program Tier to the Unified Individual prior to segmentation

B.

Contact point priority to rank the Loyalty Program Tier above the standard Individual ID

C.

Activation membership to select the Loyalty Program Member DMO and its associated fields

D.

Data stream mappings to re-map the Loyalty Program Tier as a secondary key on the Individual object

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Question # 20

A customer service manager wants to implement generative AI in Salesforce to help agents answer customer inquiries. They are concerned that the AI might give generic or inaccurate responses if it doesn ' t have access to the company ' s internal knowledge and data. Which Salesforce Data 360 feature should help ensure the AI provides accurate, contextually relevant answers by using internal data?

A.

Disabling vector embeddings to increase the accuracy of generative model processing

B.

Automatically converting unstructured data into structured Salesforce records

C.

Retrieval Augmented Generation (RAG) to ground AI prompts with relevant internal data

D.

Replacing all structured data with AI-generated insights

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Question # 21

Cumulus Financial (CF) wants to target loyal and engaged customers. When a platinum- tier customer visits their investment pages more than three times in a 24- hour period, CF wants to immediately send an email that offers a private consultation. What should a Data 360 Consultant recommend for this business requirement?

A.

Create a segment with standard publish to Marketing Cloud Engagement.

B.

Create a streaming insight with a data action to Marketing Cloud Engagement.

C.

Create a segment with rapid publish to Marketing Cloud Engagement.

D.

Create a calculated insight with a data action to Marketing Cloud Engagement.

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Question # 22

After a predictive model is activated in Data 360, where are the resulting scores or predictions typically stored for use in segmentation?

A.

Within the Audit Trail logs for security compliance

B.

As an attribute on a related data model object (DMO)

C.

In a temporary CSV file available in the Setup menu

D.

Directly within the source system (for example, Marketing Cloud or Sales Cloud) only

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Question # 23

What is the primary functionality of Data 360?

A.

To help users build a heat map using their data

B.

To automatically generate sales forecasts based on historical email patterns

C.

To unify and harmonize data from multiple sources to create a complete customer profile

D.

To create a master data management (MDM) strategy

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Question # 24

How does Data 360 handle an individual ' s Right to Be Forgotten?

A.

Deletes the records from all data source objects, and any downstream data model objects are updated at the next scheduled ingestion

B.

Deletes the specified Individual and records from any data model object/data lake object related to the Individual

C.

Deletes the specified Individual record and its Unified Individual Link record

D.

Deletes the specified Individual and records from any data source object mapped to the Individual data model object

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Question # 25

A Data 360 Consultant wants to perform aggregations in 15-minute windows on data collected via the Interactions SDK or Mobile SDK. Which method should the consultant use?

A.

Batch transform

B.

Streaming insight

C.

Formula fields

D.

Calculated insight

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Question # 26

Northern Trail Outfitters has customer data in three separate systems. Each system uses a different unique internal identifier for the same individual. However, all three systems consistently capture a common Loyalty Program ID for every customer. Which feature should a Data 360 Consultant use to link these records into a single Unified Profile based on this shared external ID?

A.

Use the Internal Organization match rule.

B.

Create an Exact Name and Email match rule.

C.

Implement the Exact Phone Number match rule.

D.

Configure a Party Identification match rule.

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Question # 27

A data architect is using Change Sets to move a new set of data configurations between two Salesforce Data 360 environments. The architect has created a data kit in the source org that includes several new data streams and identity resolution rules. Which component type should the architect select when adding these to the outbound change set to ensure the configuration is successfully transferred?

A.

Data Stream Configuration

B.

Identity Resolution Ruleset

C.

Data 360 Metadata Definition

D.

Data Package Kit Definition

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Question # 28

A Data 360 Consultant is setting up a zero- copy data federation connection with a partner, Snowflake. What is the first step the consultant must perform in Data 360?

A.

Map the external data directly to the Unified Individual data model object (DMO).

B.

Establish a connection in the Data 360 Setup using the specific provider ' s credentials.

C.

Create a data stream using the Bulk API category using the specific provider ' s credentials.

D.

Run an identity resolution matching rule.

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