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78950X Avaya Contact Center Select Implementation and Maintenance Exam Question and Answers

Question # 4

For an Avaya Contact Center Select (ACCS) Software Appliance deployment, where is the Windows Operating System license obtained?

A.

It is not required for a VMware deployment.

B.

It is included in the Avaya Contact Center Select Software Appliance

C.

It is downloaded from PLDS.

D.

It is supplied by the customer.

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Question # 5

In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.

For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

A.

ACCS CCMM Administrator

B.

IP Office Configuration

C.

ACCS CCMA Configuration

D.

Orchestration Designer (OD)

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Question # 6

Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

A.

The ACCS Multimedia administration component

B.

The Configuration component of the ACCS Launchpad

C.

The outbound component of the ACCS Launchpad

D.

The ACCS Ignition Wizard

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Question # 7

When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

A.

They appear in the problems view in Orchestration Designer.

B.

The errors are signaled by Orchestration Designer at the instant they occur,

C.

The errors are automatically corrected.

D.

They appear in the error log view.

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Question # 8

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.

Which CCMM tool provides this functionality?

A.

The Multimedia Contact Manager

B.

The CCMA

C.

The E-mail Manager

D.

The outbound campaign Management Tool

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Question # 9

What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)

A.

The signed certificate needs in .pern format then imported into IP Office.

B.

The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.

C.

Use CA server Public or Private to generate the signed certificate.

D.

Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.

E.

CA server used to generate the signed certificate must be an SMGR based Private CA.

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