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5V0-62.22 - VMware Workspace ONE 21.X UEM Troubleshooting Specialist

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5V0-62.22 Questions and Answers

Question # 1

An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")

Why is this problem occurring?


The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.


The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.


The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)


The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).

Question # 2

A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange 20VT6 as its email infrastructure.

Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.

Which statement describes the possible root cause of this issue?


The Secure Email Gateway server is unable to connect to the Exchange server.


The Exchange 2016 client access server cluster sporadically refuses to connect (HTTP 500)


There is an email compliance policy restricting email access to only Android devices.


The Secure Email Gateway is unable to update policy with VMware Workspace ONE UEM API

Question # 3

Refer to the exhibit- An IT administrator tried to start a remote session using Workspace ONE Assist but received this request timeout error:

What might be the root cause of this issue"?


Workspace ONE Assist agent failed to connect to the Workspace ONE Assist server


Workspace ONE Intelligent Hub failed to connect to the Workspace ONE Assist server


The devices were connected remotely using the unattended mode in Workspace ONE Assist agent.


The Administrator didn't have proper level of access to Workspace ONE Assist's features.

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