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300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Question and Answers

Question # 4

Refer to the exhibit An engineer deploys a Cisco Unified Border Element for SIP trunk interconnection to an ITSP The engineer performs test calls but there is no audio when the called party picks up the phone. What must the engineer do to resolve the issue?

A.

Disable SIP User Agent bind status (media).

B.

Decrease the SIP max-forwards value to 16.

C.

Disable SIP early-media for 180 responses with SDP

D.

Enable Check media source packets.

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Question # 5

Where is the dtmf-relay command configured on Cisco Unified Border Element?

A.

in the voice-class VoIP configuration

B.

in the VoIP dial peer

C.

in global SIP configuration

D.

in the VoIP or POTS dial peers

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Question # 6

End users at a new site report being unable to hear the remote party when calling or being called by users at headquarters. Calls to and from the PSTN work as expected. To investigate the SIP signaling to troubleshoot the problem, which field can provide a hint for troubleshooting?

A.

Contact: header of the 200 OK response

B.

Allow: header if the 200 OK response

C.

o= line of SDP content

D.

c= line of SDP content

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Question # 7

What is first preference condition matched in a SIP-enabled incoming dial peer?

A.

incoming uri

B.

target carrier-id

C.

answer-address

D.

incoming called-number

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Question # 8

The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?

A.

Change the "Maximum Wait Time for Mobility Pickup" setting from 4 to 6.

B.

Change the "Maximum Wait Time for Desk Pickup" setting from 4 to 6.

C.

Change the "Maximum Wait Time for Mobility Pickup" setting from 4000 to 6000.

D.

Change the "Maximum Wait Time for Desk Pickup" setting from 4000 to 6000.

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Question # 9

An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?

A.

Set service provisioning lo internal.

B.

Lower the number of concurrent requests.

C.

Verify that the URL Is correctly configured.

D.

Set service provisioning to default.

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Question # 10

An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)

A.

The CSS of the transfer initiating line does not contain the partition of the supplementary feature extension (DirectTransfer or MoH Number).

B.

The MTP that is configured for use within the H.323 gateway configuration is configured as a trusted source, but the third-party gateway does not trust the signing root CA certificate of the MTP certificate.

C.

The MTP does not support the negotiated codec, and media renegotiating during the call is not supported.

D.

The Media Resource Group List of the H.323 gateway contains only transcoders and conference bridges but no MTP.

E.

The third-party gateway does not support supplementary features, so Media Termination Point (MTP) must be inserted.

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Question # 11

Which two descriptions of the Standard Local Route Group deployment are true? (Choose two.)

A.

can be associated under the route group

B.

can be associated only under the route list

C.

chooses the route group that is configured under the device pool of the calling-party device

D.

chooses the route group that is configured under the device pool of the called-party device

E.

can be assigned directly to the route pattern

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Question # 12

An administrator manages an environment with mobile users who commonly move between locations and take IP phones to remote sites. When mobile users are at one of the sites, users report issues with call quality, such as the audio cutting in and out. In addition, the affected area has a low bandwidth connection compared to other sites, so the administrator has put these devices in a region with an inter-region restriction of 8 kbps per call. Which feature must the administrator configure to mitigate the issue?

A.

Location Bandwidth Manager

B.

Extension Mobility

C.

Device Mobility

D.

Extension Mobility Cross Cluster

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Question # 13

An engineer is configuring Cisco UCME to support SIP endpoints. The engineer wants to limit the system to 20 SIP phones and 50 directory numbers. Which code completes this configuration?

A.

telephony-service

mode cme

max-ephone 20

max-dn 50

B.

voice register global

mode cme

max-ephone 20

max-dn 50

C.

telephony-service

mode cme

max-pool 20

max-dn 50

D.

voice register global

mode cme

max-pool 20

max-dn 50

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Question # 14

An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?

A.

Call Routing > Route/Hunt > Call Park

B.

Call Routing > Route/Hunt > Hunt Pilot

C.

Call Routing > Route/Hunt > Line Group

D.

Call Routing > Route/Hunt > Hunt List

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Question # 15

An engineer set up and successfully tested a TEHO solution on the Cisco UCM. PSTN calls are routed correctly using the IP WAN as close to the final PSTN destination as possible. However, suddenly, calls start using the backup local gateway instead. What is causing the issue?

A.

WAN connectivity

B.

LAN connectivity

C.

route pattern

D.

route list and route group

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Question # 16

An engineer is reviewing the dial peer configuration on the Cisco Unified Border Element after users reported that DTMF digits are not recognized when they make an outbound SIP call to a phone system that supports only out-of-band DTMF.

Which configuration under outbound dial peer resolves the issue?

A.

dtmf-relay sip-notify

B.

dtmf-relay h245-signal

C.

dtmf-relay rtp-nte

D.

dtmf-relay h245-alphanumeric

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Question # 17

An administrator troubleshoots call failure in a new deployment and finds that the SIP INVITE messages sent to the service provider contain a diversion header with the user's 4-digit directory number. These 4-digit directory numbers range from 1000 to 9999. The service provider is rejecting the calls because it requires that the diversion header contain 10 digits. Which command on the Cisco Unified Border Element resolves this issue for all users?

A)

B)

C)

D)

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 18

An engineer Is configuring a Cisco Unified Border Element. The SIP ITSP requires a DNIS of 10-digits and DTMF tones sent in the RTP stream on the outbound leg of a call. Which code completes this configuration?

A)

B)

C)

D)

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 19

Refer to the exhibit.

A collaboration engineer investigates an issue where the user calls that match the local Jabber domain are routed back to Cisco UCM. Which action resolves this problem?

A.

Check the check box to block the pattern for the local domain.

B.

Create another route SIP pattern for the local domain with the block pattern selected.

C.

Create a translation pattern to block calls to the local domain.

D.

Create a transformation pattern to block calls to the local domain.

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Question # 20

An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accomplish this task?

A.

top down

B.

circular

C.

broadcast

D.

longest idle time

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Question # 21

A newly deployed site in Pennsylvania uses SIP-to-SIP legs on a Cisco Unified Border Element. The administrator wants to match the incoming dial peer based on the calling number. Which configuration is needed in the dial-peer?

A.

answer-address

B.

incoming called-number

C.

destination calling

D.

destination-pattern

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Question # 22

A company wants to use a Cisco phone system without the need for a local generic server. It is maximum 30 phones using a vendor-independent, industry-standard call protocol. What is the first command that must be entered to add this type of phone when registering a Cisco phone to this device?

A.

ephone 3

B.

voice register pool 3

C.

voice register sip ephone 3

D.

voice register ephone 3

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Question # 23

An administrator discovers that employees are making unauthorized long-distance and international calls from logged-off Extension Mobility phones when the authorized users are away from their desks Which two configurations should the administrator configure in the Cisco UCM to avoid this issue? (Choose two.)

A.

Remove the long-distance & international pattern's partitions from the calling search space of the physical phone.

B.

Add the long-distance & international pattern's partitions to the calling search space of the physical phone's directory number.

C.

Remove the long-distance & international pattern's partitions from the calling search space of the device profile.

D.

Add the long-distance & international pattern's partitions to the calling search space of the physical phone.

E.

Add the long-distance & international pattern's partitions to the calling search space of the device profile

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Question # 24

Refer to the exhibit. An administrator is trying to test outbound calls toward the ITSP but cannot complete the call and receives a SIP error. ITSP is consulted, and the issue is that the ANI that is being sent is not the DID provided 8005532447. Which configuration change sends the correct ANI on the INVITE sent to ITSP to fix the error?

A.

voice class sip-profiles 2

request INVITE sip-header To modify “sip:(.*)@” sip:8005532447@

B.

voice translation-rule 3

rule 1/.*/ /8005532447/

C.

voice class sip-profiles 1

request INVITE sip-header Diversion modify “sip:(.*)@” “sip:8005532447@”

D.

voice translation-rule 4

rule 1/^.*\(8005532447\)/ /\1/

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Question # 25

Which configuration element of a hunt group allows for changing Calling Party Transformations settings?

A.

line group

B.

hunt pilot

C.

route group

D.

hunt list

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Question # 26

Refer to the exhibit.

Users report that when they dial to Cisco Unity Connection from an external network, they cannot enter any digits. Assuming only in-band DTMF is supported, what is a reason for this malfunction?

A.

The negotiated RTP port is outside of the range described by RFC, so inband DTMFs do not work.

B.

There is SIP Delayed Offer. DTMF is supported only in Early Offer.

C.

The rtpmap:0 value for the negotiated codec is marking DTMF as inactive.

D.

No DTMF is negotiated.

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Question # 27

Refer to the exhibit.

A user cannot call number 730. which Is an abbreviated number for 45730. The engineer recently configured a translation pattern In Cisco UCM. The newly configured translation pattern of 7XX prefixes the digits 45. The engineer uses DNA to troubleshoot the issue. What is the reason for this problem?

A.

The abbreviated partition is missing from the calling search space.

B.

The translation pattern is blocking the call.

C.

The translation pattern Is misconfigured.

D.

Directory number 45730 is unknown to Cisco UCM.

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Question # 28

What is a capability of the gateway-preferred, network-based recording option in Cisco UCM?

A.

It requires SIP trunk and CTI with recording application.

B.

Cisco UCM integrates with recording destination via SIP trunk.

C.

It uses BIB of IP phone to fork audio to the recording destination.

D.

It initiates when the application (recorder) dictates that it must be initiated.

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Question # 29

The Cisco Unified Communications Manager Dialed Number Analyzer allows analysis of calls from which two devices? (Choose two.)

A.

translation patterns

B.

device pools

C.

CTI ports

D.

CTI route points

E.

IP phones

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Question # 30

A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?

A.

On Cisco Unified Border Element, configure midcall-signaling passthru.

B.

On Cisco UCM, change the "Early Offer support for voice and video calls" field on the SIP profile that is applied to the SIP trunk to Disabled.

C.

On Cisco Unified Border Element, configure early-offer forced.

D.

On Cisco UCM. change the "SIP ReHXX Options" field on the SIP profile that is applied to the SIP trunk to Send PRACK if 1xx Contains SDP.

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Question # 31

Refer to the exhibit.

In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)

A.

Phone_A sends a SIP-REFER message to the Cisco Unified Communications Manager with Phone_C information in the Refer-To section.

B.

Phone_B sends a SIP-REFER message to the Cisco Unified CM with Phone_C information in the Refer-To section.

C.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_B User Hold MOH Audio Source settings.

D.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the music on hold and the MOH audio is chosen from Phone_A Network Hold MOH Audio Source settings.

E.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_A User Hold MOH Audio Source settings.

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Question # 32

For s SIP to SIP call flow, when does Cisco Unified Border Element require transcoding resources for DTMF?

A.

interworking between an OOB method and RFC2833 for flow-around calls

B.

interworking between h245-signal and rtp-nte

C.

interworking between an OOB method and RFC2833 for flow-through calls

D.

interworking between h245-alpha numeric and sip-kpml

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Question # 33

An administrator is trying to apply configuration changes on Cisco CME. When the users registered on Cisco CME to dial a local number to a PSTN call, the Cisco CME sends an incorrect number of digits. What translation rule fixes the issue and sends the correct number of digits?

A.

voice translation-rule 1

rule 1 /^4...$/2404\0/ type any national plan any Isdn

B.

voice translation-rule 1 rule 1 // // type any subscriber plan any isdn

C.

voice translation-rule 1 rule 1 /^4...S/ /9132404 0/ type any subscriber plan any Isdn

D.

voice translation-rule 1

rule 1 /^4...V /2404\0/ type any subscriber plan any isdn

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Question # 34

What is a function of the metadata carried in SIP sessions between the recording client and the recording server?

A.

It forks RTP media to the recorder.

B.

It provides advanced capabilities, such as speech analytics.

C.

It sets up a new SIP session

D.

It identifies the participant change due to transfers during the call.

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Question # 35

A new solution is configured to support internal, local, and international calling. Calling [+44 1111 1111] from one of the registered internal phones does not work. Local and internal calls seem to work without any problems. The configuration has patterns configured to match the failing dialed number [+44 …. ….]. The other configured patterns show [2…] for internal numbers and [555 …] for local numbers. International numbers use E.164 as recommended. What is missing to make this solution work?

A.

001 or 00 must be used instead of the + sign on Cisco UCM

B.

=+ cannot be used in a route pattern, only in a SIP pattern

C.

\ in front of the +

D.

/ in front of the +

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Question # 36

Refer to the exhibit.

A no-way audio situation was experienced after the calling party on an outbound call placed the call on hold and then resumed from hold. Which action will resolve the issue?

A.

Assign an MTP to the SIP trunk.

B.

Restart the SIP trunk on Cisco UCM.

C.

Upgrade the Cisco Unified Border Element to 15.2.

D.

Upgrade the Cisco Unified Border Element device.

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Question # 37

A customer routes PSTN calls to ITSP through a SIP trunk on Cisco UCM that forwards and receives calls to and from ITSP. ITSP is set to send an E.164 number when the customer's extension is four digits. Which action should be taken to route the incoming calls to four-digit extensions?

A.

Configure a voice translation rule to map the E.164 number to four digits and assign it to the incoming dial-peer on Cisco Unified Border Element.

B.

Set the Significant Digits to 4 on the SIP trunk.

C.

Configure a voice translation profile to map the E.164 number to four digits and assign it to the incoming dial-peer on Cisco Unified Border Element.

D.

Set the Significant Digits to 8 on the SIP trunk.

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Question # 38

A Collaboration engineer is implementing call processing capabilities on the Cisco UCM and needs to configure Call Queuing to place callers in a queue until hunt members are available to answer them. Which action must be completed before this feature can be configured?

A.

Configure Hunt Pilot Queuing.

B.

Service the Cisco IP Voice Media Streaming (IPVMS) application.

C.

Configure Music On Hold.

D.

Configure announcements.

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Question # 39

Where on Cisco Unified Communications Manager do you configure the standard local route group for a group of devices?

A.

System > Location Info

B.

Call Routing > Route/Hunt > Local Route Group Names

C.

System > Device Pool

D.

Call Routing > Emergency Location > Emergency Location (ELIN) Groups

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Question # 40

Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?

A.

in the telephony service configuration

B.

in the queuing configuration

C.

in Cisco Unified CM Enterprise Parameters

D.

in Cisco Unified CM Service Parameters

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Question # 41

An engineer is implementing survivability for a collaboration environment. The environment is utilizing a centralized Cisco UCM at the headquarters and Cisco IOS-XE gateways in the remote branches. Which action must the engineer take to enable both shared lines and B-ACD for SIP branch phones during a WAN outage?

A.

Configure mode srst under telephony-service configuration mode.

B.

Configure mode esrst under telephony-service configuration mode.

C.

Configure mode esrst under voice register global configuration mode.

D.

Configure mode esrst under voice service voip configuration mode.

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Question # 42

A voice administrator enabled secure media between multiple Cisco UCM clusters that are connected via a SIP trunk.

Which configuration parameter in the SIP trunk must be enabled to allow encrypted media traffic to traverse the SIP trunk?

A.

Uncheck the RTP Allowed check box in the SIP Trunk configuration

B.

Check the RTP Allowed check box in the SIP Trunk configuration

C.

Check the SRTP Allowed check box in the SIP Trunk configuration

D.

Check the Allow iX Application Media check box in the SIP Profile

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Question # 43

An engineer configures several calling party transformation patterns in Cisco UCM so that calling numbers are shown in the +E.164 format. The route patterns match seven-digit internal numbers and prefix the numbers with 1408. The SIP trunk matches 1408XXXXXXX and prefixes the number with +. When users make outbound calls, the calling number still shows as seven digits. What is the cause of this problem?

A.

The calling transformation on the SIP trunk is applied first, and then the calling transformation on the route patterns is applied.

B.

Calling transformations cannot be configured on both route patterns and a SIP trunk.

C.

The calling transformation on the route patterns is ignored because there is already a calling transformation on the SIP trunk.

D.

The engineer must also apply a calling transformation at the route group details level.

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Question # 44

An engineer has temporarily disabled toll fraud prevention for SIP line calls on a Cisco CME12.6x and must enforce security and toll fraud prevention for the SIP line side on Cisco Unified CME. Which configuration must be used to start this process?

A.

voice service volp

Ip address trusted list

B.

voice service volp

enablo ip address trust authentication

C.

voice service volp

enable Ip address trust list

D.

voice service volp

ip address trusted authenticate

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Question # 45

Refer to the exhibit.

An administrator just upgraded to Cisco UCM to version 14 and started SIP implementation with some new SIP trunks. During the testing, an error was reported when making a call. Which action resolves the issue?

A.

Change to a valid range.

B.

Change DTMF Signaling Method to "RFC 4833*.

C.

Make sure the destination number is configured correctly and the device is registered.

D.

Disable SIP Rel1XX Options.

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Question # 46

What is the relationship between partition, time schedule, and time period in Time-of-Day routing in Cisco Unified Communications Manager?

A.

A partition can have multiple time schedules assigned. A time schedule contains one or more time periods.

B.

A partition can have one time schedule assigned. A time schedule contains one or more time periods.

C.

A partition can have multiple time schedules assigned. A time schedule contains only one time period.

D.

A partition can have one time schedule assigned. A time schedule contains only one time period.

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Question # 47

An IP Telephony administrator is deploying IP phones The administrator has an existing Cisco UCME router with several SCCP & SIP phones registered. The administrator receives a request for a new SIP phone with MAC address 1111 2222.3333 and directory number 2050 to be added in the Cisco UCME. Which two configurations should be added in CME to support this request? (Choose two )

A.

Option A

B.

Option B

C.

Option C

D.

Option D

E.

Option E

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Question # 48

A company with only 15 users needs to have a phone system without deploying dedicated servers for this purpose. Using the local Cisco router with Cisco UCME capabilities, which configuration is needed to support SIP phones?

A.

voice-register ephone

B.

ephone

C.

voice-register pool

D.

voice-register SIP

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Question # 49

An organization needs to ensure that the Cisco UCM can provide a resume softkey to users on their desk phones when they disconnect an anchored call on their mobile phone. Which solution must be used to accomplish these goals?

A.

Set the "Retain Media on Disconnect with PI for Active Call" service parameter to False.

B.

Set the "Retain Media on Disconnect with PI for Active Cal" service parameter to True

C.

Configure a handoff number.

D.

Add Other Dual-Mode Device.

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Question # 50

In Cisco Unified Communications Manager, which tool do you use to check SIP traces?

A.

MTP

B.

CCSIP

C.

RTMT

D.

OS Administration Page

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Question # 51

A new deployment is using MVA for a specific user on the sales team, but the user is having issues when dialing DTMF. Which DTMF method must be configured in resolve the issue?

A.

gateway

B.

out-of-band

C.

channel

D.

in-band

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Question # 52

An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?

A.

CTI route point

B.

hunt list

C.

hunt pilot

D.

hunt group

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Question # 53

Refer to the exhibit.

While troubleshooting call failures on the Cisco Unified Border Element, an administrator notices that messages are being sent to the service provider, but there is no response The administrator later learns that this SIP provider does not support PRACK. Which header should be removed from the SIP message to resolve this issue?

A.

Content-Disposition: session:handling=required

B.

Require 100rel

C.

Contact

D.

Content-Type: application/sdp

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Question # 54

In Cisco UCM, which tool is used to check SIP traces?

A.

MTP

B.

CCSIP

C.

RTMT

D.

OS Administration Page

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Question # 55

An administrator is configuring Cisco UCM and wants all inbound calls to the company's published DID number to ring on the receptionist's internal directory number. Which configuration step meets this requirement?

A.

Create a translation pattern for the main number and map it to the receptionist's number.

B.

Create a route pattern for the main number and map it to the receptionist's number.

C.

Create a call park for the main number and map it to the receptionist's number.

D.

Create a transformation pattern for the main number and map it to the receptionist's number.

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Question # 56

Some Cisco mobility users cannot resume calls on the desk phone after they hang up on a mobile phone. The users have Cisco IP phones registered to the Cisco UCM. Which set of configuration steps resolve the issue?

A.

Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to True.

B.

Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.

C.

Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.

D.

Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to True.

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Question # 57

If all patterns below are configured in Cisco Unified Communications Manager which would be used when dialing the pattern “123”?

A.

12!

B.

12X (urgent priority set)

C.

1XX (urgent Priority Set)

D.

12[2-5]

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Question # 58

When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?

A.

The URL configured for Cisco Extension Mobility is not correct.

B.

Cisco Extension Mobility Service is not running.

C.

The phone is not subscribed to Cisco Extension Mobility Service.

D.

Cisco Extension Mobility is not enabled in the Phone Configuration Window (Device > Phone)

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Question # 59

Refer to the exhibit.

Outbound calls to the service provider cause intermittent errors due to a codec mismatch. The internal network sends early offer SDP that contains only G.711 A-law. The service provider reports that some destinations support only G.711 A-law while others support only iLBC. The service provider also allows only 20 active calls at a time Which configuration allows successful media negotiation for all calls using outbound dial peers 5002 and 5003?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 60

Refer to the exhibit.

The Cisco UCM is configured with four route patterns. When phone A dials 1515, which pattern does Cisco UCM choose as the correct match?

A.

1XXX

B.

15

C.

!

D.

1[2-3]XX

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Question # 61

What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)

A.

The client Matter Code feature supports overlap sending since the Cisco UCM can determine when to prompt the user for the code.

B.

Selecting the Allow Overlap Sending setting disables the Require Client Matter Code setting.

C.

The Client Matter Code feature provides the option to configure Authorization Level susch as in the Forced Authorization Code.

D.

Selecting the Allow Overlap Sending setting allows a user to select the Require Client Matter Code setting.

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Question # 62

Refer to the exhibit. During a troubleshooting session, an engineer was presented with this call flow output diagram after a user reported issues with a call via the SIP ITSP to a counterpart. What is occurring with this call flow?

A.

The user is experiencing no-way audio after resuming the call from hold.

B.

The user is experiencing one-way audio after resuming the call from hold.

C.

The user call was terminated due to network issues.

D.

The user call proceeded normally after resuming from hold.

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Question # 63

Refer to the exhibit.

A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?

A.

Ensure that Cisco UCM can resolve the destination address via DNS.

B.

Start the Cisco Call Manager service at the destination.

C.

Ensure that the SIP Trunk Security Profile is configured to use UDP for transport.

D.

Verify that the correct port numbers are used for the SIP trunk.

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Question # 64

Refer to the exhibit.

A Cisco Unified Border Element continues to send 180/183 with the required: 100rel header to Cisco UCM. and the call eventually disconnects How is the issue resolved?

A.

Enable 'SIP ReI1XX Options* and -Early Offer Support" on the SIP Profile Configuration Page in Cisco UCM.

B.

Enable *Early Offer support for voice and video calls" on the SIP Profile Configuration Page in Cisco UCM.

C.

Disable "SIP Rel1XX Options* and 'Early Offer Support* on the SIP Profile Configuration Page m Cisco UCM.

D.

Disable "Send send-receive SDP in mid-call INVITE* on the SIP Profile Configuration Page in Cisco UCM.

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Question # 65

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco UCM issue where users report that calls placed to the domain cisco.com are failing and calls to sip.cisco.com are working. Which action resolves the issue?

A.

Change the “Route Partition” setting on the *.cisco.com route pattern.

B.

Add a SIP route pattern for *.*.

C.

Select “Block Pattern” on the *.cisco.com route pattern.

D.

Delete the *.cisco.com route pattern.

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Question # 66

What are two functions of the metadata in SIP recording? (Choose two.)

A.

includes the details of the application media stream

B.

contains the cryptographic context of the SRTP passthrough calls

C.

identifies the session and media association time

D.

carries the Agent Statistics Report

E.

carries the communication session data (audio and video calls) that describes the call to the recording server

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Question # 67

A user reports when they press the services key they do not receive a user ID and password prompt to assign the phone extension. Which action resolves the issue?

A.

Create the default device profiles for all phone models that are used.

B.

Subscribe the phone to the Cisco Extension Mobility service.

C.

Create the end user and associate it to the device profile.

D.

Assign the extension as a mobile extension.

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Question # 68

A company was looking at the IT charges and saw many long-distance and international calls primarily to sites in North America and around the world. The administrator wants to optimize the PSTN expense. Which dial plan configuration reduces PSTN connectivity charges by using the IP network to bring the egress point to the PSTN as close as possible to the called number?

A.

translation patterns

B.

tail end hop off

C.

client matter codes

D.

dial rules

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Question # 69

You see the voice register pool 1 command in your Cisco Unified Communications Manager Express configuration. Which configuration is occurring in this section?

A.

configuration for a single SIP phone

B.

configuration items common for all SIP phones

C.

configuration for a pool of SIP phones (similar to device pool on Cisco Unified Communications Manager)

D.

configuration for SIP registrar service

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Question # 70

An engineer is configuring a Cisco UCM solution. The requirements state that some users in one location will receive calls from a number during work hours 09AM to 5PM, and another group will get the calls from the same number outside this defined timeslot. Users will also change the outgoing number when reaching out to customers based on the same time-of-day routing rules. Which feature is needed to allow for this type of configuration?

A.

partitions

B.

route groups

C.

route lists

D.

CSS

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Question # 71

An engineer uses the standard local route group to configure call routing for the organization. The engineer configured an additional local route group with a unique name.

Which action must be taken to ensure that each device in the system is provisioned to know its local route group?

A.

Configure route filters

B.

Add the local route group to a route list

C.

Associate the local route group with a device pool

D.

Add the local route group to a translation pattern

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Question # 72

The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?

A.

Standard Call Pickup

B.

Group Call Pickup

C.

Other Group Call Pickup

D.

Directed Call Pickup

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