300-810 Implementing Cisco Collaboration Applications (CLICA) Question and Answers

Refer to the exhibit. An engineer is troubleshooting an issue with Cisco Jabber for Windows The end-user reports that Cisco Jabber cannot be used to control a Cisco 8841 IP Phone The phone appears in the Jabber client, but there is a red x on the icon for the phone Which end-user option resolves the issue?

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds How is this issue corrected?

Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday. How should the script be configured to accomplish this goal?

Refer to the exhibit.

Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?

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Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

A Collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding What is the next step to install Cisco-managed certificates?

Collaboration engineer is enabling interdomain federation for Cisco IM and Presence The engineer has been asked to enable federation with Office 365 Which service must the engineer enable to meet this requirement?

Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?

What is a step when integrating Cisco UACA with Cisco UCM?

Which DNS record is used for on-premises service by Jabber clients?

Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report Which set of actions must the engineer perform to find and download the problem report logs?

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A company deployed the Cisco Webex calling with Cisco Unified Border Element as a local gateway for PSTN calls and a firewall to restrict and control the HTTP-based traffic that leaves and enters the network. However, Alice in LA cannot dial 82024001 to reach Charlie in NY. Which action must an administrator take to resolve the issue?

Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

Administrator added a group of new users to the organization. The administrator also just finished configuring the Cisco Unified IM and Presence Service with calendar integration for Microsoft change. Which two actions must be taken to ensure that these new users are configured to log in to Osco Jabber and receive calendar presence? (Choose two.)

Select the "include meeting information in presence" check box

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Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses. Which two configuration snippets resolve this issue? (Choose two.)

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

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A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

A collaboration engineer is configuring service discovery for Cisco Jabber clients with an on-premises Cisco IM and Presence deployment Clients on the corporate network are working Clients on the public internet cannot locate the corporate services What must the engineer configure to enable service discovery for these clients?

Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that 'cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?

Which two child elements can be in an XMPP message stanza? (Choose two.)

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When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

The collaboration infrastructure of a large company was hacked, which lead to toll fraud and a bill that was substantially higher than usual.Anengineer must configure Cisco Unity Connection to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0.Which two rules must be configured in the Unity Connection restriction table?(Choose two.)

An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains UnSynchronized. What are two reasons for this status? (Choose two.)

Refer to the exhibit Users complain that the message waiting light on the IP phone does not light up when receiving a new voicemail With which codec must the engineer configure a dial peer on Cisco UCME for MW1 traffic to resolve this issue?

An engineer is troubleshooting an issue with Cisco Unity Connection. Users report that they receive a busy tone when they attempt to dial the voicemail pilot number. Which tool must the engineer use to view the activity on the voicemail ports as users try to place calls'

An engineer must create a Cisco Jabber installation switch The engineer created the installation file and named it CiscoJabberSetup.msi Which CLI command installs Jabber silently on a Windows machine and deletes any existing bootstrap?

Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

Collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end user reports that they cannot control their desk phone from the Cisco Jabber client. Which action must the engineer take to verify the service connections of the Cisco Jabber client?

An engineer must verify that the DNS SRV entries that are configured have the correct Information. How Is this configuration completed via a Windows machine?

Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>: Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?

Which step is the first for web-based single sign-on login?

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?

Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?

What provides device monitoring when integrating Cisco UACA and Cisco UCM?

An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

Collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM. and the devices correctly configured in Cisco UCM. Which service must the engineer now enable?

What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster The engineer has already configured the group chat system administrators Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.

Refer to the exhibit A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows deployed in phone-only mode The users are reporting that they cannot access voicemail services via the Cisco Jabber for Windows client on the corporate LAN Which steps resolve this issue?

Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client Which configuration addition to the end user profile resolves the issue?

Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection. Which two objects are replicated between these two clusters? (Choose two.)

An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud. Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms?

Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?

Which type of protocol is OAuth 2.0?

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)