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PHRi Professional in Human Resources - International Question and Answers

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Question # 4

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

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Question # 5

A Product Manager has been identified to travel 2 weeks every month to the Asia Engineering office on extended business travel for an eight-month period. The other 2 weeks of the month, she works at the U.S. Based headquarters. Which of the following training programs is the MOST critical to ensure success on the job ?

A.

Technical ability

B.

Cross cultural team building

C.

Language

D.

Cross cultural training

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Question # 6

Which of the following statements describes a false positive in the selection process?

A.

A qualified candidate who was hired

B.

An unqualified candidate who was rejected

C.

A qualified candidate who was rejected

D.

An unqualified candidate who was hired

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Question # 7

Which one of the following best describes Progressive discipline?

A.

Discussion of substandard performance, written warning, final written warning, termination.

B.

Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

C.

Discussion of substandard performance, verbal warning, written warning, and final written warning.

D.

Series of documents of employee's substandard performance prior to each step of discipline or termination.

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Question # 8

John's organization has collected several applications for an employment position within his organization. The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year?

A.

1964

B.

1968

C.

1974

D.

2007

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Question # 9

Individuals have various styles of learning. Which of the following types of learners is best suited for lectures?

A.

Kinesthetic learners

B.

Visual learners

C.

Tactile learners

D.

Auditory learners

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Question # 10

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

A.

Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections

B.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections

C.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints

D.

Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

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Question # 11

Which of the following factors is NOT a significant variable in how an individual may re-adjust after returning home ?

A.

Extent of previous experience on international assignments

B.

Length of time on international assignment

C.

Clarity of new job and role

D.

Changes in family & friends

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Question # 12

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

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Question # 13

According to Black and Mendenhall, which of the following factors is NOT a function of the individual that determines the degree of adjustment required in order to adapt to a new environment?

A.

Relationship skills

B.

Self-efficacy

C.

Perception skills

D.

Family-spouse adjustment

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Question # 14

Which of the following decribes an employee’s motivational potential, according to the job characteristics mode?

A.

Ability to implement, responses, feedback

B.

Motivation factors and incentives

C.

Skill variety, task identity, task significance, autonomu, feedback

D.

job analysis, task significance

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Question # 15

What are the 4P’s in Marketing?

A.

Place, Product, Promotion, Partnership

B.

Price, Place, Product, Promotion

C.

Price, Product, Promotion, Productivity

D.

Price, Product, Promotion, Partnership

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Question # 16

You are preparing an on-assignment checklist for an individual going on an international assignment. Which of the following items is the LEAST important to pursue ?

A.

Creating avenues for communication

B.

Identify school for children

C.

Cross-cultural training

D.

Moving/relocation services

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Question # 17

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administrstion?

A.

Detailed audit stucture

B.

Responsetime to client questions

C.

Price

D.

Preexisting/ existing relationships with carriers

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Question # 18

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

A.

Testing

B.

Behavior

C.

Learning

D.

Reaction

E.

Results

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Question # 19

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

A.

It means that Mark will be the person that reports on the plan's implementation to management

B.

It means that Mark will be the person that reports on the plan's implementation to the Department of Labor

C.

It means that Mark will be the person responsible for actually implementing the plan

D.

It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company

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Question # 20

Mark is a HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. As Mark creates this document, which one of the following is not required to be in the Affirmative Action Plan?

A.

Placement Goals

B.

Job Group Analysis

C.

Compliance Reviews

D.

Designation of Responsibility

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Question # 21

As an HR Professional you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. What term describes the illegal agreement of the management to give an individual a job, as long as the person does not join or be involved with a labor union?

A.

Yellow dog contract

B.

Scab

C.

Shill contract

D.

Non-union agreement

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Question # 22

An oraganization is in the growth stage of the oraganizational life cycle. If has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic oranizational structure. Although the foreign locations are relatively new, each office has focused on building both technical talent within is own site. Therefore , each location is fully operational each running fairly independently. However, once a year the executive team form headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives, Which of the following factors does NOT play a factor in determining the global staffing approach in this scenario?

A.

Global growth strategy of orgazation

B.

Fairly locally resonsive strategy by headquarters

C.

Strategic plans identified by hesdquarters

D.

Relative maturity of each global location

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Question # 23

A U.S. Based manufacturing company has decided to expand overseas to South Korea. Which of the following is an example of environmental scanning ?

A.

Building internal training programs for the new international employees

B.

Developing a compensation structure in line with the local market

C.

Changing the company's product mix to take advantage of the new labor market

D.

Analyzing the number of skilled workers in the area

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Question # 24

Which of the following selection methods is an effective tool to determine the psychological readiness of an individual for an international assignment ?

A.

Standardized tests and inventories

B.

Stress interviews

C.

Simulations

D.

Self-assessment

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Question # 25

Which of the following is NOT A measurement technique that measures the effectiveness of an internal process?

A.

Cost-benefit analysis

B.

Break-even analysis

C.

Correlational study

D.

Return on Investmetn (ROI) analysis

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Question # 26

Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

A.

Workplace accidents

B.

Turnover

C.

Absenteeism

D.

Drug plan costs

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Question # 27

Which of the following criteria is NOT a factor in determining the level of control of a non-U.S. corporation?

A.

Labor relations centrally controlled

B.

Principal place of business

C.

Shared management

D.

Interrelation of operations

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Question # 28

You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements for the open position is that the candidates are fluent in both English and Spanish. This is based on the high performers among current employees that have this trait. This is an example of what type of validity?

A.

Criterion-related validity

B.

Predictive validity

C.

Construct-related validity

D.

Content validity

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Question # 29

Which of the following functions does a job description NOT serve?

A.

Tool during performance appraisals

B.

Tool for diversity plan

C.

Tool for selection criteria

D.

Tool for HR planning

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Question # 30

A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

A.

It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.

B.

It is a strike through which the union seeks to pressurize an employer to agree to the terms ofa new contract although there is already an approved contract in place.

C.

It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract because the current contract between the employer and the union has expired.

D.

It is a strike through which the union seeks to pressurize an employer to assign all work to its members, rather than to members of non-union workers.

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Question # 31

The JHG Company has used discriminatory hiring practices in the past but they adjusted their practices and are following federal laws now to ensure that fair hiring practices are met. However, the JHG Company has an employee referral program as a primary source to recruit new employees. What danger may the JHG Company be exposed to in this scenario?

A.

Perpetuating past unintentional practices

B.

Perpetuating past discrimination practices

C.

Succumbing to an adverse impact

D.

Not finding qualified racially diverse candidates

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Question # 32

Which of the following is a shared characteristic of all four levels of learning, as identified by Kirkpatrick?

A.

Questioning

B.

Reaction

C.

Results

D.

Behavior

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Question # 33

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

A.

Distributive bargaining

B.

Good faith bargaining

C.

Integrative bargaining

D.

Interest-based bargaining

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Question # 34

Mathematical forecasting is also known as quantitative forecasting. Which one of the following statements best describes mathematical forecasting techniques?

A.

The predictor of future performance is risk analysis of possible outcomes.

B.

The best predictor of future performance is statistical analysis of past performance results.

C.

The best predictor of future performance is structured reviews of current performance.

D.

The best predictor of future performance is past performance.

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Question # 35

Which of the following is NOT a common mistake in selection procedures?

A.

Ignore long-term strategic considerations and goals for the position

B.

Adjusting global competencies to local cultures

C.

Use insufficient or not valid selection criteria

D.

Choose final candidate too quickly based on time constraints

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Question # 36

Robert is the HR Professional for his organization. June, Robert's supervisor, assigns Robert for completing and filing the EEO-1 Report for the organization. What is the EEO-1 Report?

A.

It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees the organization employs.

B.

It is a report that all employers must submit to the Department of Labor defining the race, social security identification number, and income of all employees in the organization.

C.

It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.

D.

It is a report that all employers must submit to the Department of Labor defining the race and income of all employees in the organization.

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Question # 37

Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?

A.

Providing above-market compensation packages

B.

Gathering local confidence by socially responsible actions, ie environmentally conscious

C.

Winning the Malcolm Baldrge National Quality Award

D.

Implementation of flexible work arrangements that reduce turnover by 10%

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Question # 38

If an employee wants to participate in a union, they'll often have union dues to pay. The employer is obligated to deduct the payment from the employee's paycheck and give it to the union only if which condition is met?

A.

The person requesting for the union dues deduction must make the request in writing.

B.

The union representative must contact the employer and verify the request on behalf of the employee.

C.

The person requesting for the union dues deduction must be employed for more than 90 days.

D.

The person requesting for the union dues deduction must be employed for more than 120 days.

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Question # 39

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

A.

Title VII of the Civil Rights Act of 1964

B.

ADA and Rehabilitation Act of 2008

C.

ADEA of 1967

D.

Fair Labor Standards Act of 1958

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Question # 40

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

A.

Washington versus Davis, 1976

B.

Griggs versus Duke Power, 1971

C.

McDonnell Douglas Corp. versus Green, 1973

D.

Albemarle Paper versus Moody, 1975

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Question # 41

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the Greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and trained and developed managerial skills of its newly recruited manages in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understand that is must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order t confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the break-even point?

A.

2.4 months

B.

4.8 months

C.

6 months

D.

2 months

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