PEGACPRSA22V1 Certified Pega Robotics System Architect 22 Question and Answers

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

In Pega Robot Studio, the Increase Deployment Version property in the project settings is used to automatically update the deployment version number each time the project is deployed.

This ensures version consistency across builds and deployments in environments managed by Pega Robot Manager.

According to the Pega Robotics System Design and Implementation Guide, section “Project Deployment and Version Control”:

“The Increase Deployment Version property, when set to True, automatically increments the project’s deployment version number during the deployment process.

This feature helps maintain proper version tracking and eliminates the need for manual version adjustments before deployment.”

Detailed Reasoning:

A. Environment Overrides – Used to specify environment-specific configuration overrides, not for version control.

B. Version field – Displays the current version number but does not auto-increment it.

C. Description field – Used for textual descriptions of the project only.

D. Increase Deployment Version – Correct. When set to True, it automatically adjusts the version numbering upon deployment.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

The PegaRuntimeConfig.xml file contains configuration settings that control how users interact with Pega Robot Runtime on their desktops.

These settings define parameters such as:

Robot tray icon visibility

Notification preferences

Runtime startup behavior

Access permissions for attended automation

According to the Pega Robotics System Design and Implementation Guide, section “Runtime Configuration Settings”:

“The PegaRuntimeConfig.xml file defines user interaction settings and behavior of Pega Robot Runtime on end-user desktops.

It specifies configurations related to user access, tray icon visibility, notification pop-ups, and desktop automation permissions.”

Detailed Reasoning:

A. PegaConfig.xml – Not a valid configuration file in Pega Robotics.

B. CommonConfig.xml – Used for shared system-wide connectivity and Robot Manager settings.

C. PegaStudioConfig.xml – Stores configuration data for Pega Robot Studio (developer-specific).

D. PegaRuntimeConfig.xml – Correct. Defines desktop-level user interaction and Runtime behavior.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

According to Pega Robotics Studio – Matching and Interrogation Tools Documentation:

“Matching defines how a control is identified at runtime. When application hierarchies change or specific match rules fail, Robot Studio provides diagnostic tools to reestablish and verify the correct control associations.”

The guide specifies the following tools and their purpose:

Refresh Matching

“Refresh Matching updates the control’s properties and hierarchy information based on the current application structure without re-interrogating the control. This tool is useful when an application’s DOM or hierarchy has changed.”

Debug Matching

“Debug Matching opens the Match Rules Diagnostics window and evaluates each match rule in real-time to show which rules pass or fail. It assists in identifying which match rule must be corrected or replaced.”

By contrast:

Replace Matching – Recreates the match rules from scratch (not the preferred first step).

Replace Control – Reinterrogates the entire control and removes existing references (used only when the control is entirely invalid).

Debug Control – Analyzes properties but not matching logic.

Thus, the two correct tools to address the described issues are:

Refresh Matching (for hierarchy change)

Debug Matching (for failed rule troubleshooting)

References (Exact Extract Source):

Pega Robotics Studio – Matching Diagnostics and Interrogation Guide

Pega Robotics System Architect Training – Debugging and Refresh Matching Modules

Pega Robotics Help – Managing Match Rules in Chrome/Edge/Web Adapters

Final Verified Answer: A, C

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

Application Discovery is the initial phase in Pega Robotics project development where developers analyze target applications before interrogation. The goal is to understand how each application behaves, what technology it uses, and how it interacts with other systems.

According to the Pega Robotics System Design and Implementation Guide, section “Application Discovery and Analysis Before Interrogation”:

“Before interrogating applications, conduct application discovery to ensure that automations can be designed effectively.

During discovery, developers should:

Determine the type and technology of each application (web, Windows, Java, or text-based).

Verify how each application is launched and operates outside Robot Studio to ensure accessibility.

Identify how many instances of each application the user accesses concurrently.

Observe dependencies or interactions between applications for orchestration planning.”

Detailed Reasoning:

A. Verify the number of application instances accessed by the user simultaneously.

Correct. This ensures that the automation can handle multiple instances (e.g., several browser windows or desktop clients).

C. Verify how the application opens outside of Pega Robot Studio.

Correct. Understanding launch methods (desktop shortcuts, URLs, credentials) helps configure adapters correctly.

E. Identify the technology on which the application is built (web, Windows, text).

Correct. This determines which adapter type (Web, Windows, or Text adapter) to configure in the project.

Incorrect Options:

B. Verify that the automation works as intended.

Incorrect. This happens after interrogation during testing, not during discovery.

D. Verify the interactions between all applications in the project.

Partially correct but not part of the discovery phase—it’s addressed in the design phase.

F. Verify the match rules on all interrogated controls.

Incorrect. This is performed after interrogation, not during discovery.

Final Correct Answer: A, C, E

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

In Pega Robot Studio, the Credential Manager is designed to securely store user credentials (such as usernames and passwords) in an encrypted form within the user’s local profile. When properly configured, Pega Robotics can automatically log in to target applications without creating a separate automation.

From the Pega Robotics System Design and Implementation Guide (Application Configuration and Credential Management section):

“When an application requires credential-based authentication, developers can configure the application’s login controls during interrogation and assign the appropriate credential properties (Username and Password).

Once defined, credentials are stored securely in the user’s local profile and automatically retrieved and decrypted during runtime to perform the login without explicit automation logic.”

Detailed Reasoning:

During interrogation, the login controls (such as username and password fields) are identified and linked to the credential properties of the application object.

Pega Robotics automatically handles the retrieval and secure decryption of credentials stored in the local user profile at runtime.

This eliminates the need for any manual automation steps or scripts for logging in.

Option Analysis:

A. Incorrect — Robot activities are server-executed tasks, not used for local application authentication.

B. Incorrect — Credentials must be configured after interrogating target controls to map them correctly.

C. Correct — Interrogating the login fields and setting the application credential properties allows Pega Robotics to securely manage and automate login automatically.

D. Incorrect — Creating a script defeats the purpose of using the built-in credential manager.

Thus, Option C is the correct method for configuring automatic login using encrypted credentials.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

In Pega, when a data page is configured with a Robotic Desktop Automation (RDA) as its source, the automation must complete execution and return its response within a predefined timeout period. The default timeout value for data pages calling robotic automations is 60 seconds.

According to the Pega Robotics System Design and Implementation Guide, section “Data Page Integration with Robotic Desktop Automations”:

“When a Pega data page calls a robotic automation as its data source, the automation must complete and return its data within the timeout threshold.

If the automation’s execution time exceeds the timeout period (default 60 seconds), the data page fails to receive the response, resulting in an empty or incomplete data return to Pega Platform.”

Detailed Reasoning:

If the automation executes successfully but takes longer than the defined timeout, the Pega Platform assumes the call failed and releases the data page before the response arrives.

This causes the data page not to be populated, even though the Robot Studio logs show successful automation completion.

Increasing the timeout value or optimizing automation performance typically resolves this issue.

Option Analysis:

A. The automation runs longer than the default data page timeout of 60 seconds.

Correct. Exceeding the timeout prevents the data page from capturing the automation’s response.

B. The robot activity ClassName property value is incorrect.

Incorrect. This would prevent the automation from running entirely, not delay the response.

C. The automation runs faster than the data page can perform a data transform.

Incorrect. Pega manages data transforms synchronously after data retrieval, so this is not applicable.

D. The automation does not return the proper SetCompletionStatus.

Incorrect. If completion status were missing, the automation would fail altogether, not time out.

Therefore, the issue occurs because the automation execution exceeds the default 60-second data page timeout.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

An application project item in Pega Robot Studio represents an integration layer between the automation project and an external application (Windows, Web, or Text). Each project item defines how to launch, attach, and control the target application.

According to the Pega Robotics System Design and Implementation Guide, in the section “Application Project Items Overview”, it states:

“An application project item defines the interaction between a robotic solution and an external application.

It provides properties, methods, and events that allow the automation to start, monitor, and control the target application.

Pega Robot Studio supports application project items for Windows, Web, and Text adapters, enabling integration with all major enterprise application types.”

Detailed Reasoning:

Option A is correct because application project items are the mechanism by which Pega Robotics integrates with Windows, Web, and Text applications on the client machine.

Option E is correct because each application project item exposes properties, methods, and events that control application behavior (for example, launch, close, monitor, or read UI data).

Option B is incorrect — Pega Platform integration is handled through Robot Manager or Runtime API, not through application project items.

Option C is incorrect — Application items do not use REST or JavaScript; these are specific to web connectors.

Option D is incorrect — Deployment orchestration and robot monitoring are performed by Robot Manager, not by an application project item.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

When working with UI controls such as combo boxes in a custom user interface (Windows form or User Interaction form), you can expose their methods and events by dragging the control from the Palette or Object Explorer to the automation design surface.

According to the Pega Robotics System Design and Implementation Guide, section “Accessing Control Methods and Properties in Automations”:

“To access a control’s methods or events in an automation, drag the control (such as a combo box or text box) from the Object Explorer or Palette to the automation surface.

The Select Action dialog box appears, allowing you to filter and choose the specific method or event (for example, AddItem, RemoveItem, or Clear).”

Detailed Reasoning:

A. Drag the combo box to the automation surface... – Correct. This opens the Select Action dialog, exposing all available methods and events for that control.

B. Open the Globals tab... – Incorrect. The combo box methods are not global; they belong to a specific UI form.

C. Select the combo box in a design form... – Incorrect. This action edits UI layout, not automation logic.

D. Select the combo box in the Palette tab... – Incorrect. The properties grid shows attributes, not callable methods.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

The Label/Jump To functionality in Pega Robot Studio is used to improve automation organization and logical control flow.

Labels act as named anchor points within a single automation, and Jump To links can redirect the execution flow to these labeled points.

According to the Pega Robotics System Design and Implementation Guide, section “Using Labels and Jump To Blocks in Automations”:

“The Label/Jump To functionality enables structured flow management within a single automation.

Labels define points in the automation to which the execution flow can jump.

Jump To blocks redirect execution to a corresponding label, allowing developers to organize complex automations into manageable sections.

This feature is particularly useful for debugging, error handling, and implementing multiple exit paths within a single automation.”

Detailed Reasoning:

A. It allows you to pass variables to different parts or workflows of the same automation.

Incorrect. The Label/Jump To mechanism changes the flow of execution; it does not pass or transfer variable data between workflows.

B. It allows you to keep automations organized and aids in debugging.

Correct. Labels and Jump To blocks make complex automations more readable and structured by dividing logic into sections. This improves debugging and maintenance.

C. It allows you to pass variables to different automations of the same project.

Incorrect. Variables between automations are passed using parameters (inputs/outputs), not Label/Jump To blocks.

D. It allows you to have multiple Exit points in an automation.

Correct. By strategically placing labels and jumps, you can create multiple exit conditions or termination points within a single automation, improving control flow.

E. It allows you to connect with other automations in the project.

Incorrect. Connections to other automations are made through automation calls, not Label/Jump To links.

Final Correct Answer: B, D

Comprehensive and Detailed Explanation from Pega Robotics System (Exact Extract & Context):

According to the Pega Robotics Studio User Guide – Globals Designer Reference:

“The Globals designer provides a workspace where you can define variables, constants, and lists that have global scope, meaning they can be accessed from any automation or component within the project.”

When a variable (such as const_msgID) is added from the Toolbox tab of the Globals designer, it is automatically created as a global constant.

“Constants created in the Globals designer are read-only values accessible throughout the project. Constants defined here are available to all automations and cannot be modified at runtime.”

In contrast, variables declared directly within an automation have local scope, accessible only to that specific automation. But when added via the Globals designer, the constant or variable is promoted to a project-wide scope.

Therefore:

const_msgID is a global constant accessible from every automation in the project.

It cannot be changed at runtime.

It is ideal for fixed identifiers, keys, or configuration constants used across multiple automations.

Document References (Exact Extracts Source)

Pega Robotics Studio User Guide – Globals Designer and Variable Scope

Pega Robotics Studio Automation Design Concepts – Constants and Global Variables

Pega Robotics System 8.7 Certification Study Guide – Variable Scope and Project Context Section

Final Verified Answer: A

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

“After adding the application method, Pega Robot Studio includes the application in the Palette. External elements are not available underneath the application, such as:

Globals

Other applications

Automations that are not scoped within the application”

In other words: when you are working within an application method under a specific application (such as BankerInsight), you cannot include items from the global scope (Globals), you cannot include items from other applications (such as Pega Finance controls belong to a different application), nor can you include automations that are not scoped to the same application (automations outside BankerInsight).

Why each option is correct/incorrect:

A. Automations that are not scoped within BankerInsight — Not available (Correct). According to the extract, “Automations that are not scoped within the application” are listed as external elements that cannot be used.

B. BankerInsight controls — Available. Controls belonging to the same application are within scope, so you can use these.

C. External data sources — The documentation snippet does not explicitly list “external data sources” as unavailable under the application method. So by the extract we cannot verify it as not available — thus we do not choose it.

D. Pega Finance controls — Not available. These belong to a different application (Pega Finance), so they fall under “Other applications” which are external to the current application and so cannot be used.

E. Globals — Not available. Explicitly listed in the documentation as external elements not available underneath the application.

If you like, I can check whether “External data sources” are allowed or not in that context and provide a more detailed explanation with additional reference pages.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

During interrogation of web applications, developers often encounter dynamic or hidden controls — such as drop-down menus or hover-triggered lists — that do not immediately appear on the page.

To successfully interrogate these elements, Pega Robot Studio provides two essential tools:

The Delay option on the Interrogation Form, which allows the developer time to trigger the hidden control before capture.

The Select Element option, which enables precise selection of an element directly from the DOM, even if it is not immediately visible.

According to the Pega Robotics System Design and Implementation Guide, section “Interrogating Dynamic and Hidden Web Controls”:

“When interrogating hidden or dynamically rendered controls:

Use the Delay option on the Interrogation Form to give yourself time to hover over or activate a hidden control before Robot Studio attempts to capture it.

Use the Select Element option to manually highlight and select a control from the web application’s DOM, even when it is displayed only after an interaction such as mouse hover.These methods are particularly effective for controls that expand or render asynchronously, such as drop-down menus or tooltip-triggered elements.”

Detailed Step Reasoning:

C. Use the Delay option on the Interrogation Form.

Correct.

The Delay setting pauses the interrogation process for a specified number of seconds, allowing you to hover over the hidden element (e.g., AddressType menu) and make it visible before capture.

Once the menu appears, Pega Robot Studio can detect and interrogate it.

D. On the Interrogation Form, select Select Element.

Correct.

The Select Element tool allows manual selection of an element directly from the web page’s HTML DOM structure.

This is especially useful for hidden or dynamically rendered elements like the AddressType dropdown that may not be visible until hovered over.

Incorrect Options Explained:

A. In the Interrogation Form dialog box, select HTML Table Editor.

Incorrect.

The HTML Table Editor is used to inspect and modify HTML table-based controls (grid or table structures), not dynamic menus.

B. On the Web Controls tab, select the page, and then click List Web Controls.

Incorrect.

The List Web Controls option lists already recognized controls in the DOM but cannot reveal or capture hidden dynamic elements.

E. On the Application tab, click the Virtual Controls tab.

Incorrect.

Virtual Controls are used for defining custom controls when the default adapter cannot identify one, not for capturing hidden menu elements.

Final Correct Answer:

C. Use the Delay option on the Interrogation Form.

D. On the Interrogation Form, select Select Element.

In Pega Platform, different integration points exist to trigger robotic automations (either desktop or unattended) through Pega Robot Studio. Each serves a specific purpose depending on whether the automation retrieves data, runs as part of a user interaction, or executes through background processing.

According to the Pega Robotics System Design and Implementation Guide, section “Integration Points Between Pega Platform and Robotic Automations”, the following definitions are provided:

Data Pages:

“A Data Page can be configured with a Robotic Desktop Automation (RDA) data source.

This allows the case to call a robotic automation to retrieve or send data between the Pega Platform and an external system.

The automation runs in the background to provide data enrichment or lookup functions.”

Flow Actions:

“Flow actions can invoke robotic desktop automations before or after a case step executes.

They enable synchronous automation interaction as part of a user’s workflow in Pega Platform.”

Robot Queues:

“A Robot Queue contains assignments that are sent to unattended robots for background processing.

One or more robots pick assignments from the queue and execute the configured automations associated with those cases.”

Detailed Reasoning:

Data Pages → Used to source or update data automatically from external systems by triggering a Robotic Desktop Automation (RDA) or Robotic Process Automation (RPA).

Hence, it “sources application data from Pega Platform applications by calling automations.”

Flow Action → Used within a case to trigger RDA automations either before or after a step.

Hence, it “calls automations to run before or after completing a step.”

Robot Queue → Used by unattended robots managed through Robot Manager to fetch assignments and perform automations.

Hence, it is the process by which “one or more robots access the case assignment to perform the automations.”

Final Correct Matching Order:

Term

Description

Data pages

Source application data from Pega Platform applications by calling automations.

Flow action

Within the case, it calls automations to run before or after completing a step.

Robot queue

One or more robots access the case assignment to perform the automations.

The Pega Robot Studio Diagnostic Log captures runtime execution events, categorized by functional area and severity level.

Each log entry provides five primary columns:

Type (Log Level) – Indicates severity (INFO, WARN, ERROR, etc.)

Category – Specifies which subsystem or component produced the log (Adapters, Automation, Runtime, etc.)

Message – Contains the diagnostic details or error description

According to the Pega Robotics System Design and Implementation Guide, section “Diagnostic Logging and Log Levels”:

“The diagnostic log component allows developers to record runtime information filtered by category and severity.

Categories correspond to major system components such as Automation, Adapters, Runtime, and Windows Adapter.

Log levels include INFO, WARN, ERROR, and DEBUG.

Setting the diagnostic log component to ‘Adapters’ and level ‘Warning’ captures warnings related to adapter startup, attachment, and runtime communication.”

Detailed Reasoning:

From the image:

The Type column shows: WARN (highlighted entry).

The Category column shows: Adapters.

The Message reads:DialogMonitorHelper.StartMonitoring: Timed out waiting 2000 milliseconds for dialog monitor to start.

This message indicates a timeout in the adapter’s dialog monitoring mechanism — a typical warning-level event in the Adapter category.

Thus, the diagnostic log was configured to capture warnings for adapter-related operations.

Option Analysis:

A. Category: Automation; Log Level: Warning – Incorrect. The message and category in the log are clearly marked under Adapters, not Automation.

B. Category: Adapters; Log Level: Warning – Correct. The log entry explicitly shows both WARN and Adapters.

C. Category: Automation; Log Level: Info – Incorrect. The entry’s level is Warning, not Info.

D. Category: Adapters; Log Level: Info – Incorrect. The log shows a Warning, not Info.

Final Correct Answer:

B. Category: Adapters; Log Level: Warning

According to Pega Robotics Studio – DateTime Utilities and Comparison Logic (Automation Components Reference Guide):

“The DateTimeUtil component provides functionality for manipulating and comparing date and time values. The component can return the result of comparing two DateTime variables as Before, Equal, or After, depending on whether the first date occurs earlier, is the same, or occurs later than the second date.”

In this automation:

firstDateToCompare = 12/31/2022

secondDateToCompare = 1/1/2022

As per Pega Robotics internal logic (based on .NET DateTime structure used within the platform):

“When two DateTime values are compared, if the first value represents a later point in time than the second value, the comparison returns ‘After’. The automation then executes the path corresponding to that result.”

Since 12/31/2022 occurs after 1/1/2022, the “After” branch executes.

That branch contains the following operation:

“The AddDays method adds the specified number of days to the current DateTime value and returns a new DateTime object that represents the resulting date and time.”

The automation adds 15 days to firstDateToCompare, resulting in:

firstDateToCompare = 1/15/2023

secondDateToCompare remains 1/1/2022 (unchanged)

Finally, the automation displays both values using the MessageDialog component.

“Use the MessageDialog component to display messages or variable values during runtime execution for verification or interaction with the user.”

Final Verified Outcome

firstDateToCompare = 1/15/2023

secondDateToCompare = 1/1/2022

Therefore, the correct answer is Option D.

Document References (Exact Extracts Source)

Pega Robotics Studio – DateTimeUtil Component Reference

Pega Robotics Studio – Automation Components Overview Guide

Pega Robotics Studio – MessageDialog Component Documentation

Pega Robotics System 8.7 Implementation Study Guide (Automation Behavior Section)

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

Assisted Sign-On (ASO) is a feature of Pega Robot Studio that allows users to securely store and automatically populate login credentials for applications used in automations.

By default, Pega Customer Service (PCS) applications are integrated with Assisted Sign-On to streamline agent desktop interactions and reduce manual logins when launching multiple applications.

According to the Pega Robotics System Design and Implementation Guide, section “Assisted Sign-On Integration with Pega Applications”:

“Pega Customer Service applications include Assisted Sign-On by default.

This feature uses Credential Manager and Runtime configuration to securely authenticate users across multiple enterprise systems during attended robotic operations.”

Detailed Reasoning:

A. Pega Sales Automation – Does not include ASO by default.

B. Pega Customer Decision Hub – Focused on decision management, not attended user login automation.

C. Pega Customer Service – Correct. Assisted Sign-On is preconfigured for Customer Service use cases to streamline agent authentication.

D. Pega Robot Manager – Used for deployment and management of bots, not for user authentication.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

Pega Robot Studio provides multiple ways to configure or modify Pega Server connectivity settings used for Robot Manager deployment. These settings define the server URL, operator credentials, and authentication method.

According to the Pega Robotics System Design and Implementation Guide, section “Configuring Pega Server Connectivity”:

“Server connectivity settings can be specified in multiple ways within Pega Robot Studio:

During the initial installation process, when prompted to enter Robot Manager URL and credentials.

By navigating to the Tools → Options → Server Connectivity menu to edit or test server details.

By adjusting the Change Server fields that appear during the deployment process to override existing configurations.Manual editing of XML files is not recommended for changing server connectivity settings.”

Detailed Reasoning:

A. Edit the Change Server fields during the deployment process – Correct. The deployment wizard allows adjusting or overriding existing server settings.

B. Configure the server settings during the initial installation of Pega Robot Studio – Correct. The installation wizard prompts for server setup.

C. Rerun the Pega Robot Studio installation and configure the server settings – Not necessary unless reinstallation is required.

D. Manually edit the PegaStudioConfig.xml file – Not recommended or supported for changing connectivity.

E. Edit the Server Connectivity settings in the Tools menu in Pega Robot Studio – Correct. This is the standard interface to modify or test connection settings.