The Training Project has included some interactive games in the training materials. This is to help engineering staff members share ideas and experiences during the training of how to apply the new processes. However, the CEngO thinks that the engineering staff members will find this approach rather childish as they are very experienced and normally work independently. As a result, the CEngO has asked for the games to be removed from the training materials.
Is the CEngO's request an appropriate application of the 'knowledge' theme, and why?
During the 'identify the programme’ process, the SRO identified that the utility regulator may be considering a fair pricing policy to protect vulnerable customers. The introduction of this policy would have a significant impact on the benefits expected by UU. The programme manager included this information in the programme brief.
How well does this apply the 'deal with ambiguity’ principle, and why?
The Department of Utilities Oversight (DOUO) is the regulating body overseeing utility companies in the region. The regulator has advised UU that they are concerned there will be a lack of competition in the industry, once UU sales are increased. UU has contacted both the DOUO and other water companies in the region to work on identifying solutions that would be practical for everyone.
Is this an appropriate application of the 'collaborate across boundaries' principle, and why?
The programme is in the ‘design the outcomes’ process for the first time. The Research and Development Project team has recommended that UU sources an imported next generation smart meter. This is an alternative to the development of the smart meter internally. The imported meter can be fully implemented before the CEO retires in three years' time. However, there is a possibility that this meter could lead to future information security risks.
Is this recommendation an appropriate application of the ‘decisions' theme, and why?
In which document would you expect to find the levels of confidentiality to be applied in the programme?
In delivering the capability, who is responsible for aligning projects with benefits realization?
Three pieces of information should be documented in the information approach section of the programme strategy. In which section should this information be documented?

Here are three actions to be performed during the Smart Meter Programme. Which role has an area of focus associated with each statement?

The programme is in the ‘design the outcomes’ process. The programme team is reviewing the programme brief and a revised version of the vision statement that has been prepared and validated in a workshop with key stakeholders.
What action should the programme manager and BCM take FIRST?
Which of following groups can be a stakeholder for building a city programme?
During Tranche 1, the Call Centre Manager had played an active role in the programme as a BCM. However, at the end of the tranche, it was decided that they were not required during Tranche 2. In addition, the CTO was appointed as a new BCM for Tranche 2.
Which principle is being applied by the ‘organization’ theme, and why?
Which of the following is Not one of MSP defined levels of stakeholder engagement?
The programme is halfway through the first tranche. The CRO has contacted the programme manager with exciting news. They have been shown a new piece of technology which makes it easier and cheaper to service and maintain smart meters. They think that it might be possible to add this technology to future smart water meter installations without much additional cost. The programme manager has added this to the risk register.
Is this an appropriate application of the design' theme, and why?
Which document is created from Programme mandate and works as input for Business Case?
The programme is in the middle of Tranche 2. A new SRO has been appointed. To understand the current status of the programme, the SRO has asked for a health check to be carried out. The programme office lead has recruited an external consultant to carry out the health check.
Which assurance success factor does this demonstrate?
UU has always used a linear project management methodology in the past with varying degrees of success. During the ‘design the outcomes’ process, UU has decided to trial an agile approach to deliver projects throughout Tranche 1.
Which theme is being applied to the ‘design the outcomes' process?
The Smart Meter Programme is in Tranche 2 and the Customer Processes Project is delivering ahead of schedule. This means that fewer resources are required to complete the project. The Training Project, which was due to start in Tranche 3, has now become a higher priority and needs to be started early. The programme manager has recommended starting the Training Project now although Tranche 2 and Tranche 3 will then overlap.
Is this an appropriate application of the structure' theme, and why?
The following statement needs to be recorded:
"The vision statement will be developed and tested in a facilitated workshop with the senior officers from each department, before final approval by the CEO."
In which section of the programme strategy should this be recorded?
Where in the transformational flow would the Benefits Map normally be created?
The programme is in the ‘plan progressive delivery' process. The programme manager has recommended that the funds for the HR Work should come from a different source to the funding for the project work.
During which activity is the SRO responsible for providing formal approval for this recommendation?