ISTQB-CTFL ISTQB Certified Tester Foundation Level (CTFL v4.0) Question and Answers

Exploratory testing involves simultaneous test design and execution and is guided by a test charter, which outlines what needs to be tested, how it should be tested, and what to look for. This technique is typically conducted within predefined time periods, known as time-boxing, which allows testers to explore a system, understand its functionalities, and identify potential issues without detailed documentation or prior test case planning. The key aspects of exploratory testing include flexibility, adaptability, and the ability to respond to system behavior during testing.

Comprehensive and Detailed In-Depth Explanation:

The ratio-based estimation method relies on historical relationships between development and testing effort.

Using the given 5:3 ratio:

Thus, the correct answer is 270 person-days (D).

(A) and (C) are incorrect as they overestimate the effort.

(B) underestimates the testing effort based on the ratio.

Ratio-based estimation helps allocate resources effectively based on past project data.

Covering all transitions at least once is the highest coverage criterion for state transition based test cases, because it ensures that every possible change of state is tested at least once. This means that all the events that trigger the transitions, as well as the actions and outputs that result from the transitions, are verified. Covering all transitions at least once also implies covering all states at least once, but not vice versa. Therefore, option D is not the highest coverage criterion. Option C is the lowest coverage criterion, because it only tests the initial and final states of the system or component, without checking the intermediate states or transitions. Option A is incorrect, because the coverage criteria for state transition based test cases can be determined and compared based on the number of transitions and states covered. References = CTFL 4.0 Syllabus, Section 4.2.3, page 49-50.

This answer is correct because in Agile software development, work product documentation, such as user stories, acceptance criteria, or test cases, tends to be lightweight and concise, as the focus is on working software and frequent communication rather than comprehensive documentation. Manual tests tend to be often unscripted, as they are often produced using experience-based test techniques, such as error guessing or exploratory testing, which rely on the tester’s skills, knowledge, and creativity to find defects and provide feedback. References: ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.2, Section 3.2.1.2

Test Management tools are designed to support the planning, execution, and monitoring of the testing process. They provide features for managing test cases, test runs, tracking defects, and reporting on testing activities. However, the statement in option C describes Test Management tools as monitoring and reporting on the system's behavior during testing activities, which is not accurate. Test Management tools focus on the testing process itself rather than on the behavior of the system under test.

Test data preparation tools (A) indeed create and manage test data for use during test execution.

Test execution tools (B) automate the execution of test cases and the comparison of actual outcomes against expected results.

Test comparators (D) are tools that compare actual outcomes with expected outcomes, highlighting discrepancies.

Therefore, option C is the correct answer as it inaccurately describes the function of Test Management tools.

The test engineer should re-run the tests, in order to ensure that new defects have not been introduced by the fix. This is also known as regression testing, which is a type of testing that verifies that previously tested software still performs correctly after a change. Regression testing helps to detect any side effects or unintended consequences of a fix or a modification. The other options are incorrect reasons for re-running the tests. The test engineer should not re-run the tests, as they have already been run, and results recorded, because this ignores the possibility of new defects caused by the fix. The test engineer should not re-run the tests, they should be part of the developer tests, because this assumes that developer tests are sufficient and reliable, which may not be true. The test engineer should not re-run the tests, because the defect shows that the test cases need to be updated, because this does not address the impact of the fix on other test cases or functionalities. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 41.

The whole team approach involves collaboration among all team members, including testers, developers, and business representatives, to achieve quality goals. However, this approach may not be suitable in situations where a high level of test independence is required. Test independence is essential in cases where unbiased testing is critical, such as in regulated environments or where high-risk systems are involved. This is because team members might unintentionally influence each other's work, leading to potential bias in testing outcomes​​.

ATDD stands for Acceptance Test-Driven Development, which is a collaborative approach to software development and testing, in which the acceptance criteria of a user story are defined and automated as executable tests before the implementation of the software system. ATDD tests are usually written in a Given-When-Then format, which describes the preconditions, the actions, and the expected outcomes of a test scenario. ATDD tests are intended to verify that the software system meets the expectations and the needs of the users and the stakeholders, as well as to provide feedback and guidance for the developers and the testers. Based on the given information, the ATDD test that is most likely to be written first is the one that corresponds to option B, which is:

Given the logged-in user is on the Change Password page When the user enters the correct current password, enters a valid new password (different from the last 5 passwords), and presses the Change Password button Then the user receives an email confirming that the password has been successfully changed

This ATDD test is most likely to be written first, because it covers the main functionality and the happy path of the user story, as well as the most important acceptance criterion [a]. It also verifies that the user can change the password with a valid new password that meets the criteria related to the length, the type of characters, and the history of the passwords, as specified in the acceptance criterion [c]. The other options are not likely to be written first, because they either cover less critical or less frequent scenarios, such as entering a wrong current password [d] or an invalid new password [e], or they are not related to the user story or the acceptance criteria at all, such as submitting a purchase order [d]. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Glossary of Testing Terms v4.0, Acceptance Test-Driven Development, User Story, Acceptance Criterion, Given-When-Then2

Comprehensive and Detailed In-Depth Explanation:

State transition testing validates valid and invalid state transitions based on defined rules.

D is invalid because it transitions from DIAGNOSTIC MODE directly to EMERGENCY MODE, which is not a valid state change in most systems.

Other options follow valid sequences according to state transition rules.

Comprehensive and Detailed In-Depth Explanation:

Branch testing is a structural testing technique that ensures each branch (decision point) in the control flow is executed at least once. The goal is to measure branch coverage, which is the number of branches exercised divided by the total number of branches.

(A) describes statement testing, not branch testing.

(B) and (D) introduce confusion between decisions and statements, whereas branch testing focuses on control flow branches.

In simple terms, branch testing checks that all possible decision outcomes (true/false) are executed, whereas statement testing only ensures that each line of code is executed.

All testing levels are applicable, independent of which software development life-cycle process (V-model, iterative, incremental) is used. Testing levels are defined based on the scope and objectives of testing, not on the software development model. Component testing, integration testing, system testing and acceptance testing are common testing levels that can be applied to any software development model, as long as they are planned and executed properly. The V-model is a software development model that emphasizes the relationship between each development phase and its corresponding testing phase. Iterative and incremental models are software development models that divide the development process into smaller cycles or iterations, where each iteration produces a working version of the software that can be tested and evaluated. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 18.

Statement coverage is a metric used in white-box testing that measures the percentage of executable statements in the code that have been executed by the test cases. It is calculated as the number of statements executed by the tests divided by the total number of executable statements in the code, providing an indication of how much of the code has been tested​​.

Independent testing is testing performed by a person or group that is independent of the development team. Independent testing can have various degrees of independence, ranging from testers who are part of the same organization as developers to testers who are external contractors or consultants. Independent testing can have various benefits, such as reducing bias, increasing objectivity, improving quality, or providing different perspectives. Independent testing is not necessary because developers don’t know any testing, as this is a wrong and disrespectful statement. Developers can perform various types of testing, such as unit testing, component testing, or integration testing. However, independent testing can complement developer testing by providing additional levels of verification and validation, such as system testing, acceptance testing, or non-functional testing. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 16-17.

The minimum number of test cases needed to cover every unique sequence of up to 3 states/2 transitions starting in the “Start” state and ending in the “End” state is 4. This is because there are 4 unique sequences of up to 3 states/2 transitions starting in the “Start” state and ending in the “End” state:

Start -> Bet -> End

Start -> Deal -> End

Start -> 1st Deal -> End

Start -> 2nd Deal -> End References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents.

Debugging the software to find the reason for defects is not a common objective of testing, but rather a task of development or maintenance. Debugging is a process of locating and fixing errors in the software code, while testing is a process of finding and reporting defects in the software behavior or quality. Testing does not aim to fix defects, but rather to provide information on their existence and impact. The other options are common objectives of testing. Finding defects in the software is one of the main objectives of testing, as it helps to improve the quality and reliability of the software. Preventing defects is another objective of testing, as it helps to avoid rework and reduce costs and risks. Providing information on the status of the system is another objective of testing, as it helps to support decision making and risk management. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 3.

 Functional testing is an example of black-box dynamic testing. Black-box testing (also known as specification-based testing) is a type of testing that does not consider the internal structure or implementation of the system under test, but rather its external behavior or functionality. Dynamic testing is a type of testing that involves executing the system under test with various inputs and observing its outputs. Functional testing is a type of black-box dynamic testing that verifies that the system under test performs its intended functions according to its requirements or specifications. Functional testing can be performed at various levels and scopes depending on the objectives and criteria of testing. The other options are not examples of black-box dynamic testing. Code inspection is an example of white-box static testing. White-box testing (also known as structure-based testing) is a type of testing that considers the internal structure or implementation of the system under test. Static testing is a type of testing that does not involve executing the system under test, but rather analyzing it for defects, errors, or violations of standards. Code inspection is a type of white-box static testing that involves examining the source code of the system under test for quality, readability, maintainability, etc. Checking memory leaks for a program by executing it is an example of white-box dynamic testing. Memory leaks are defects that occur when a program fails to release memory that it has allocated but no longer needs. Checking memory leaks for a program by executing it requires knowledge and access to the internal structure or implementation of the program, such as memory allocation and deallocation mechanisms, pointers, references, etc. Coverage analysis is an example of white-box static testing. Coverage analysis is a technique that measures how much of the code or structure of the system under test has been exercised by a test suite. Coverage analysis requires knowledge and access to the internal structure or implementation of the system under test, such as statements, branches, paths, conditions, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 7.

Product risk involves the potential issues that can affect the quality and functionality of the software product, such as defects, performance problems, and usability issues. Project risk, on the other hand, relates to the risks that can impact the project's schedule, budget, and resources, such as delays, cost overruns, and resource constraints. Understanding both types of risks is crucial for managing and mitigating potential problems in software projects.

A project risk relates to potential issues that could affect the overall success of the project. Among the options provided, the risk that "Team members' skills may not be sufficient for the assigned work" is clearly a project risk because it pertains to the potential failure of the project due to inadequate skillsets among the team. This risk affects the entire project's ability to meet its objectives.

In defect reporting, the attribute that indicates the degree of impact that the defect has on the system is the severity. Severity reflects the seriousness of the defect in terms of its impact on the operation of the system, ranging from minor issues that do not significantly affect the system's functionality to critical defects that can cause system failure. Therefore, option B is the correct answer​​.

Use case testing is a technique that helps identify test cases that exercise the whole system on a transaction by transaction basis from start to finish. Use cases are descriptions of how users interact with the system to achieve a specific goal. Use case testing is not focused on data flow, but rather on process flow. Use case testing can be performed by professional testers, customers or end users, depending on the context. Use case testing does not require the test cases to be designed by customers or end users, but rather by anyone who has access to the use case specifications. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 4, page 36.

Comprehensive and Detailed In-Depth Explanation:

Different test levels (unit, integration, system, acceptance) have specific objectives while sometimes overlapping to ensure comprehensive testing (D). Option A contradicts shift-left principles, B encourages late testing (which is ineffective), and C incorrectly assumes that all development activities require direct test actions.

In a formal review process, the recorder's role is typically responsible for documenting the findings of the review team, including action items, decisions, and recommendations. This ensures that there is an accurate record of what was discussed and agreed upon, facilitating follow-up and continuous improvement. Therefore, statement C is correct as per the ISTQB CTFL syllabus​​.

According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered any upgrade. References = The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.

Boundary Value Analysis (BVA) is a software testing technique in which tests are designed to include values at the boundaries. The concept is to focus on the boundaries since errors tend to occur at the edges of input ranges rather than in the middle.

Given the problem statement:

Up to $100.00 = 2%

$100.01 to $500.00 = 4%

$500.01 to $1,000.00 = 5%

Above $1,000.00 = 7%

Two-point boundary value analysis means testing the two boundaries of each range.

For each range:

The boundaries for "Up to $100.00" would be $100.00 and $100.01.

The boundaries for "$100.01 to $500.00" would be $100.00 and $500.00.

The boundaries for "$500.01 to $1,000.00" would be $500.00 and $1,000.00.

The boundaries for "Above $1,000.00" would be $1,000.00 and $1,000.01.

Now, let's examine the options:

A. $5.00, $100.00, $499.99, $1,000.00, $1,000.01

Missing $100.01 and $500.01.

B. $100.00, $100.01, $100.02, $500.00, $999.99

Covers $100.00, $100.01, $500.00, $1000.00, and $1000.01.

C. $100.00, $500.00, $1,000.00, $1,000.01

Missing $100.01 and $500.01.

D. $5.00, $100.00, $500.00, $1,000.01

Missing $100.01 and $500.01.

Given the options, B provides the highest boundary coverage​ (ISTQB not-for-profit association)​​ (Udemy)​.

Statement Testing is a type of white-box testing technique where the test cases are designed based on the implementation of the software, specifically aiming to execute every statement in the code at least once. This falls under the category of structure-based testing (also known as white-box testing), where the internal structure of the system is used to design test cases. Therefore, option D is correct​​.

Configuration management is a process that establishes and maintains consistency among work products throughout their life cycle. Configuration management affects testing in various ways, such as:

Proper configuration management ensures that testers can uniquely identify the tested item, which can help traceability, reproducibility and accountability.

Proper configuration management ensures that testers have access to consistent versions of software components and testware, which can help reliability, compatibility and efficiency.

Proper configuration management ensures that testers can track changes and defects in software components and testware, which can help verification, validation and reporting.

Proper configuration management ensures that testers can control the configuration of the test environment, which can help stability, security and performance. Configuration management is not a prerequisite for test planning, as test planning can proceed without configuration management, although it may be less effective or accurate. Configuration management is not important for developers only, but for testers as well, as it affects the quality and consistency of the testing process and products. Configuration management has a significant influence on the test project, as it affects various aspects of testing, such as traceability, reproducibility, reliability, compatibility, efficiency, verification, validation, reporting, stability, security and performance. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 6, page 60-61.

This answer is correct because a typical objective of testing is to ensure that a software has been tested using a combination of test techniques, such as black-box, white-box, or experience-based techniques, that are appropriate for the test objectives, test levels, and test types. Testing using a combination of test techniques can increase the effectiveness and efficiency of testing, as different techniques can target different aspects of the software quality, such as functionality, usability, performance, security, reliability, etc. Testing using a combination of test techniques can also reduce the risk of missing defects that could be detected by one technique but not by another. References: ISTQB Foundation Level Syllabus v4.0, Section 2.3.1.1, Section 2.3.2

Test-driven development is not an example of a typical generic skill required for testing, but rather an example of a specific technical skill or a development practice that may or may not be relevant for testing, depending on the context and the objectives of the testing activities. Test-driven development is an approach to software development and testing, in which the developers write automated unit tests before writing the source code, and then refactor the code until the tests pass. Test-driven development can help to improve the quality, the design, and the maintainability of the code, as well as to provide fast feedback and guidance for the developers. However, test-driven development is not a skill that is generally expected or needed for testers, especially for testers who are not involved in unit testing or who do not have access to the source code. The other options are examples of typical generic skills required for testing, which are skills that are applicable and beneficial for testing in any context or situation, regardless of the specific testing techniques, tools, or methods used. The typical generic skills required for testing include:

Be able to use test management tools and defect tracking tools: These are tools that help testers to plan, organize, monitor, and control the testing activities and resources, as well as to record, track, analyze, and resolve the defects detected during testing. These tools can improve the efficiency, the effectiveness, and the communication of the testing process, as well as to provide traceability, metrics, and reports for the testing outcomes.

Be able to communicate defects and failures to developers as objectively as possible: This is a skill that involves the ability to report and describe the defects and failures found during testing in a clear, concise, accurate, and unbiased manner, using relevant information, evidence, and terminology, without making assumptions, judgments, or accusations. This skill can facilitate the collaboration, the understanding, and the resolution of the defects and failures between the testers and the developers, as well as to prevent conflicts, misunderstandings, or blame games.

Possess the necessary social skills that support effective teamwork: These are skills that involve the ability to interact, cooperate, and coordinate with other people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. These skills can include communication, negotiation, leadership, motivation, feedback, conflict resolution, etc. These skills can enhance the quality, the productivity, and the satisfaction of the testing process, as well as to foster a positive and constructive testing culture. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.1, Testing and the Software Development Lifecycle

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches

ISTQB® Glossary of Testing Terms v4.0, Test-driven Development, Test Management Tool, Defect Tracking Tool, Defect Report, Failure, Social Skill2

In Agile development, an informal review, often referred to as a "buddy check," is a common review type. Informal reviews are unstructured and involve a pair of colleagues reviewing each other’s work to identify defects early and provide immediate feedback. This type of review is less formal than inspections or walkthroughs and is particularly suitable for Agile environments where rapid feedback and flexibility are essential.

An exit criterion is a condition that defines when a test activity has been completed or when a test phase can be concluded. An exit criterion can be based on various factors, such as:

I) Estimates of defect density or reliability measures. These are quantitative measures that indicate how many defects are present in the software product or how likely it is to fail under certain conditions. These can be used as exit criteria to ensure that the software product meets a certain level of quality or performance before moving to the next phase or releasing it to the customer.

III) Accuracy measures, such as code coverage, functionality coverage or risk coverage. These are quantitative measures that indicate how much of the software product has been tested in terms of its code, functionality or risk. These can be used as exit criteria to ensure that the test suite is adequate or complete before moving to the next phase or releasing it to the customer.

IV) Residual risks, such as lack of code coverage in certain areas, unresolved defects or unknown factors. These are qualitative measures that indicate the remaining risks or uncertainties associated with the software product after testing. These can be used as exit criteria to ensure that the residual risks are acceptable or manageable before moving to the next phase or releasing it to the customer. The following factor is not a valid exit criterion:

II) The completion and publication of an exhaustive Test Report. This is not a valid exit criterion, as it does not reflect the quality or completeness of the testing process or product. A test report is a document that summarizes the results and outcomes of a test activity or phase. A test report can be used as an input for deciding whether to exit a test activity or phase, but it is not a condition that defines when to exit. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 2, page 13; Chapter 6, page 58-59.

Behavior-Driven Development (BDD) is a collaborative approach that enhances communication among project stakeholders, including developers, testers, and business analysts. It involves defining how software should behave through examples written in a common language understandable by all stakeholders, often using the Given-When-Then format​​.

Configuration management in the context of testing involves the systematic control of changes to the configuration items, including testware such as test scripts, test data, and test environments. It ensures that all changes are tracked and recorded, enabling the version control and management of testware​​ .

Option A is related to test execution rather than configuration management. Option C describes quality management in a broader sense, not specifically configuration management. Option D is specific to the configuration of tools, not the overall management of testware versions.

A test task that usually occurs during test implementation is to make sure the planned test environment is ready to be delivered. The test environment is the hardware and software configuration on which the tests are executed, and it should be as close as possible to the production environment where the software system will operate. The test environment should be planned, prepared, and verified before the test execution, to ensure that the test conditions, the test data, the test tools, and the test interfaces are available and functional. The other options are not test tasks that usually occur during test implementation, but rather test tasks that occur during other test activities, such as:

Find, analyze, and remove the causes of the failures highlighted by the tests: This is a test task that usually occurs during test analysis and design, which is the activity of analyzing the test basis, designing the test cases, and identifying the test data. During this activity, the testers can use techniques such as root cause analysis, defect prevention, or defect analysis, to find, analyze, and remove the causes of the failures highlighted by the previous tests, and to prevent or reduce the occurrence of similar failures in the future tests.

Archive the testware for use in future test projects: This is a test task that usually occurs during test closure, which is the activity of finalizing and reporting the test results, evaluating the test process, and identifying the test improvement actions. During this activity, the testers can archive the testware, which are the test artifacts produced during the testing process, such as the test plan, the test cases, the test data, the test results, the defect reports, etc., for use in future test projects, such as regression testing, maintenance testing, or reuse testing.

Gather the metrics that are used to guide the test project: This is a test task that usually occurs during test monitoring and control, which is the activity of tracking and reviewing the test progress, status, and quality, and taking corrective actions when necessary. During this activity, the testers can gather the metrics, which are the measurements of the testing process, such as the test coverage, the defect density, the test effort, the test duration, etc., that are used to guide the test project, such as planning, estimating, scheduling, reporting, or improving the testing process. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.2, Test Monitoring and Control1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.3, Test Analysis and Design1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.4, Test Implementation1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.5, Test Execution1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.6, Test Closure1

ISTQB® Glossary of Testing Terms v4.0, Test Environment, Test Condition, Test Data, Test Tool, Test Interface, Failure, Root Cause Analysis, Defect Prevention, Defect Analysis, Testware, Regression Testing, Maintenance Testing, Reuse Testing, Test Coverage, Defect Density, Test Effort, Test Duration2

Regression testing is the re-running of functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change1 It does not involve retesting of a fixed defect, testing of new functionality, or applying only to functional testing. Tests that are used for regression testing should be repeatable, because they are used to verify the stability of the software after each change2 References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.2, Page 291; ISTQB Glossary of Testing Terms v4.0, Page 292

When developers are trying to identify and remove a defect, they need clear information on what went wrong and what was expected. The items that will be most useful to developers in this context are the expected results (item 1), the actual results (item 2), and a description of the defect including steps to reproduce, screenshots, and database dumps (item 5). This information helps developers understand the nature of the defect and provides the necessary details to reproduce and diagnose the issue effectively.

The unscripted tests produced by the tester’s experience during the two-hour test session belong to the testing quadrant Q3. The testing quadrants are a classification of testing types based on two dimensions: the test objectives (whether the testing is focused on supporting the team or critiquing the product) and the test basis (whether the testing is based on the technology or the business). The testing quadrants are labeled as Q1, Q2, Q3, and Q4, and each quadrant represents a different testing perspective, such as unit testing, acceptance testing, usability testing, or performance testing. The testing quadrant Q3 corresponds to the testing types that have the objective of critiquing the product from the business perspective, such as exploratory testing, usability testing, user acceptance testing, alpha testing, beta testing, etc. The unscripted tests performed by the tester in the given scenario are examples of exploratory testing and usability testing, as they are based on the tester’s experience, intuition, and learning of the web application, and they focus on some specific usability issues, such as the user interface, the user satisfaction, the user feedback, etc. The other options are incorrect, because:

The testing quadrant Q1 corresponds to the testing types that have the objective of supporting the team from the technology perspective, such as unit testing, component testing, integration testing, system testing, etc. These testing types are usually performed by developers or testers who have access to the source code, the design, the architecture, or the configuration of the software system, and they aim to verify the functionality, the quality, and the reliability of the software system at different levels of integration.

The testing quadrant Q2 corresponds to the testing types that have the objective of supporting the team from the business perspective, such as functional testing, acceptance testing, story testing, scenario testing, etc. These testing types are usually performed by testers or customers who have access to the requirements, the specifications, the user stories, or the business processes of the software system, and they aim to validate that the software system meets the expectations and the needs of the users and the stakeholders.

The testing quadrant Q4 corresponds to the testing types that have the objective of critiquing the product from the technology perspective, such as performance testing, security testing, reliability testing, compatibility testing, etc. These testing types are usually performed by testers or specialists who have access to the tools, the metrics, the standards, or the benchmarks of the software system, and they aim to evaluate the non-functional aspects of the software system, such as the efficiency, the security, the reliability, or the compatibility of the software system under different conditions or environments. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles

ISTQB® Glossary of Testing Terms v4.0, Testing Quadrant, Exploratory Testing, Usability Testing, Unit Testing, Component Testing, Integration Testing, System Testing, Functional Testing, Acceptance Testing, Story Testing, Scenario Testing, Performance Testing, Security Testing, Reliability Testing, Compatibility Testing

The test leader is the person who is responsible for planning, monitoring, and controlling the test activities and resources in a test project. The test leader should have the best knowledge of the test objectives, scope, risks, resources, schedule, and quality criteria. The test leader should also be aware of the test automation criteria, such as the execution frequency, the test support, the team education, the roles and responsibilities, and the devs and testers collaboration1. Based on these factors, the test leader can decide which tests are suitable for automation and which are not, and prioritize them accordingly. The test leader can also coordinate with the test automation engineers, the developers, and the stakeholders to ensure the alignment of the test automation strategy with the test project goals and expectations. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 2, Section 2.3.1, Page 152; ISTQB Glossary of Testing Terms v4.0, Page 403; ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 6, Section 6.1.1, Page 514; Top 8 Test Automation Criteria You Need To Fulfill - QAMIND1

A test progress report is prepared during a test activity and provides updates on the current status of testing activities, including progress made, issues encountered, and test metrics. A test summary report, on the other hand, is prepared at the end of a test activity and provides a comprehensive overview of the testing carried out, including the final status, test results, defect summaries, and overall conclusions.

The whole team approach, often advocated in Agile methodologies, emphasizes collaboration and collective responsibility among all team members. This approach enhances the relationships within the team and improves overall collaboration, which in turn benefits the project's success. According to the ISTQB CTFL Syllabus v4.0, the whole team approach fosters better communication and cooperation, leading to more effective problem-solving and higher-quality outcomes​​.

Comprehensive and Detailed In-Depth Explanation:

Test analysis involves identifying the features to be tested and deriving test conditions. It is the phase where testers analyze the test basis (e.g., requirements, specifications) to identify testable aspects of the system. Test design (A) focuses on creating test cases, test implementation (C) involves preparing the test environment, and test execution (D) runs the tests.

The IEEE 829 standard is a widely used specification for test documentation, but it is not mandatory or universal. Most test documentation regimes follow this spec to some degree, with changes done to fit a specific situation or organization. The standard does not require any approval from management, marketing or development for any deviation, nor does it depend on the type of project (military or consumer market). The standard also does not guarantee high quality test documentation regimes, as it only provides a general outline and format, not the actual content or quality criteria. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 16.

An oracle is a mechanism or source that can provide the expected result for a given test input or situation. Sometimes old version of a product can be used as an oracle, if it is assumed that the old version behaves correctly for the test cases that are executed on the new version. This is also known as back-to-back testing. Oracles do not help in reproducing the irreproducible bugs, as they only provide the expected results, not the actual results. Oracles are not derived from the design, but from the requirements or specifications. Oracles cannot be generated automatically using data generators, as data generators only provide test inputs, not test outputs. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 9.

The statement that refers to good testing practice to be applied regardless of the chosen software development model is option D, which says that involvement of testers in work product reviews should occur as early as possible to take advantage of the early testing principle. Work product reviews are static testing techniques, in which the work products of the software development process, such as the requirements, the design, the code, the test cases, etc., are examined by one or more reviewers, with or without the author, to identify defects, violations, or improvements. Involvement of testers in work product reviews can provide various benefits for the testing process, such as improving the test quality, the test efficiency, and the test communication. The early testing principle states that testing activities should start as early as possible in the software development lifecycle, and should be performed iteratively and continuously throughout the lifecycle. Applying the early testing principle can help to prevent, detect, and remove defects at an early stage, when they are easier, cheaper, and faster to fix, as well as to reduce the risk, the cost, and the time of the testing process. The other options are not good testing practices to be applied regardless of the chosen software development model, but rather specific testing practices that may or may not be applicable or beneficial for testing, depending on the context and the objectives of the testing activities, such as:

Tests should be written in executable format before the code is written and should act as executable specifications that drive coding: This is a specific testing practice that is associated with test-driven development, which is an approach to software development and testing, in which the developers write automated unit tests before writing the source code, and then refactor the code until the tests pass. Test-driven development can help to improve the quality, the design, and the maintainability of the code, as well as to provide fast feedback and guidance for the developers. However, test-driven development is not a good testing practice to be applied regardless of the chosen software development model, as it may not be feasible, suitable, or effective for testing in some contexts or situations, such as when the requirements are unclear, unstable, or complex, when the test automation tools or skills are not available or adequate, when the testing objectives or levels are not aligned with the unit testing, etc.

Test levels should be defined such that the exit criteria of one level are part of the entry criteria for the next level: This is a specific testing practice that is associated with sequential software development models, such as the waterfall model, the V-model, or the W-model, in which the software development and testing activities are performed in a linear and sequential order, with well-defined phases, deliverables, and dependencies. Test levels are the stages of testing that correspond to the levels of integration of the software system, such as component testing, integration testing, system testing, and acceptance testing. Test levels should have clear and measurable entry criteria and exit criteria, which are the conditions that must be met before starting or finishing a test level. In sequential software development models, the exit criteria of one test level are usually part of the entry criteria for the next test level, to ensure that the software system is ready and stable for the next level of testing. However, this is not a good testing practice to be applied regardless of the chosen software development model, as it may not be relevant, flexible, or efficient for testing in some contexts or situations, such as when the software development and testing activities are performed in an iterative and incremental order, with frequent changes, feedback, and adaptations, as in agile software development models, such as Scrum, Kanban, or XP, when the test levels are not clearly defined or distinguished, or when the test levels are performed in parallel or concurrently, etc.

Test objectives should be the same for all test levels, although the number of tests designed at various levels can vary significantly: This is a specific testing practice that is associated with uniform software development models, such as the spiral model, the incremental model, or the prototyping model, in which the software development and testing activities are performed in a cyclical and repetitive manner, with similar phases, deliverables, and processes. Test objectives are the goals or the purposes of testing, which can vary depending on the test level, the test type, the test technique, the test environment, the test stakeholder, etc. Test objectives can be defined in terms of the test basis, the test coverage, the test quality, the test risk, the test cost, the test time, etc. Test objectives should be specific, measurable, achievable, relevant, and time-bound, and they should be aligned with the project objectives and the quality characteristics. In uniform software development models, the test objectives may be the same for all test levels, as the testing process is repeated for each cycle or iteration, with similar focus, scope, and perspective of testing. However, this is not a good testing practice to be applied regardless of the chosen software development model, as it may not be appropriate, realistic, or effective for testing in some contexts or situations, such as when the software development and testing activities are performed in a hierarchical and modular manner, with different phases, deliverables, and dependencies, as in sequential software development models, such as the waterfall model, the V-model, or the W-model, when the test objectives vary according to the test levels, such as component testing, integration testing, system testing, and acceptance testing, or when the test objectives change according to the feedback, the learning, or the adaptation of the testing process, as in agile software development models, such as Scrum, Kanban, or XP, etc. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.1, Testing and the Software Development Lifecycle1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.2, Test Monitoring and Control1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.3, Test Analysis and Design1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.4, Test Implementation1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.5, Test Execution1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.6, Test Closure1

ISTQB® Glossary of Testing Terms v4.0, Work Product Review, Static Testing, Early Testing, Test-driven Development, Test Level, Entry Criterion, Exit Criterion, Test Objective, Test Basis, Test Coverage, Test Quality, Test Risk, Test Cost, Test Time2

A typical entry criterion for testing is the availability of testable requirements. Testable requirements provide a basis for designing and executing test cases. Without clear and testable requirements, it is challenging to determine what needs to be tested and to create effective test cases. Entry criteria ensure that the necessary preconditions are met before testing begins, which helps in conducting efficient and effective testing.

Considering the various valid input equivalence partitions of hours studied and intensity, three additional test cases are needed to fully cover all valid partitions. This would typically include testing combinations that vary both the number of hours and the intensity levels not covered by the initial test cases​ (ISTQB Main Web)​.

 If a program got 100% decision coverage in a test, then it is guaranteed that every executable statement is covered. Decision coverage (also known as branch coverage) is a type of structural coverage (also known as white-box coverage) that measures how many decision outcomes have been exercised by a test suite. A decision outcome is a possible result of a decision point (such as an if-then-else statement) in a program’s code. Decision coverage requires that each decision point has both true and false outcomes executed at least once by a test suite. Decision coverage implies statement coverage, which is another type of structural coverage that measures how many executable statements have been executed by a test suite. Statement coverage requires that each executable statement is executed at least once by a test suite. Therefore, if a program got 100% decision coverage in a test, then it also got 100% statement coverage in a test, which means that every executable statement is covered. The other options are not guaranteed to be true if a program got 100% decision coverage in a test. Every output equivalence class has been tested and every input equivalence class has been tested are not guaranteed to be true if a program got 100% decision coverage in a test, because equivalence classes are based on functional requirements or specifications, not on code structure or logic. Equivalence classes are used in specification-based testing (also known as black-box testing), which is a type of testing that does not consider the internal structure or implementation of the system under test. Decision coverage is used in structure-based testing (also known as white-box testing), which is a type of testing that considers the internal structure or implementation of the system under test. Therefore, achieving 100% decision coverage does not imply achieving 100% equivalence class coverage. The “dead” code has not been covered is not guaranteed to be true if a program got 100% decision coverage in a test, because dead code (also known as unreachable code) is code that can never be executed due to logical errors or design flaws. Dead code can reduce readability and maintainability of the code, as well as increase complexity and size. Decision coverage does not account for dead code, as it only considers the decision outcomes that are possible to execute. Therefore, achieving 100% decision coverage does not imply that the dead code has not been covered. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 36.

Acceptance criteria for user stories often include detailed specifications about data definitions, such as the format, allowed values, and default values for a data item. This helps ensure that the developed feature meets the expected requirements and provides a clear understanding for both developers and testers on what needs to be validated. Therefore, statement B is true as per the ISTQB CTFL syllabus​​.

Comprehensive and Detailed In-Depth Explanation:

Statement testing aims to execute every executable statement in the source code at least once.

(D) is correct as statement testing ensures maximum statement execution.

(A) describes branch testing, which focuses on flow transfers.

(B) and (C) incorrectly mix decision testing and branch testing concepts.

To determine the optimal test execution schedule that minimizes the number of configuration switches and respects the dependencies, we start with the initial configuration, CONF1.

TC4: It has no dependencies and runs on CONF1 (initial configuration).

TC3: Depends on TC4 and runs on CONF1. Since TC4 is already executed, we can proceed with TC3.

TC2: Depends on TC4 and runs on CONF2. We switch to CONF2 after TC3.

TC1: No dependencies and runs on CONF2. Since we are already in CONF2, we can execute TC1 next.

TC5: Depends on TC1 and runs on CONF2. Since TC1 is already executed, we can proceed with TC5 without additional configuration switches.

By following this sequence (TC4, TC3, TC2, TC1, TC5), we respect the dependencies and minimize the number of configuration switches

In software testing terminology, a failure is an observable deviation of the software from its expected behavior. A defect (or bug) is the cause of the failure in the software's code. In this case, the observed slowdown is the failure, while the underlying memory leak in the application code is the defect causing this failure. This distinction is clearly outlined in the ISTQB CTFL Syllabus v4.0, which differentiates between failures (observable issues) and defects (underlying issues in the code)​​.

Statement B contradicts the general principles of testing, because running the same test set more often will not increase the chances of finding new defects, unless there are some changes in the system or environment that affect the test results. Running different test sets with different inputs, outputs or conditions would be more effective in finding new defects. Statements A, C and D are consistent with the general principles of testing. Statement A states that most defects are found in a small subset of a system’s modules, which is true according to the defect clustering principle. Statement C states that testing is better if it starts at the beginning of a project, which is true according to the early testing principle. Statement D states that how testing is done, is based on the situation in a particular project, which is true according to the context-dependent testing principle. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, pages 4-6.

The absence-of-errors fallacy is the mistaken belief that just because a software system is free of defects, it will meet the user's needs and expectations. Involving users early through practices like prototyping helps ensure that the development team is building the right system that meets user expectations, not just a system that is defect-free. This approach aligns with the testing principle that emphasizes understanding the users' needs and ensuring the system fulfills them. This principle is explained in the ISTQB CTFL Syllabus v4.0​​.

An incident is any event that occurs during testing that requires investigation. An incident management tool is a software tool that supports recording and tracking incidents throughout their life cycle. A QA manager of a start-up company needs to implement within a week a low cost incident management tool. The best option for this case is to manage the incidents in a spreadsheet posted on the intranet. This option has several advantages over other options:

It is low cost, as it does not require purchasing any additional software or hardware.

It is easy to implement within a week, as it does not require installing or configuring any complex software or hardware.

It is accessible and transparent, as it can be viewed and updated by anyone who has access to the intranet.

It is structured and organized, as it can store and display various information about incidents, such as identifier, summary, description, severity, priority, status, resolution, etc. The other options are not suitable for this case, as they have several disadvantages over the chosen option:

Documenting incidents on a large board in the lab is not a good option, as it is not accessible or transparent to anyone who is not physically present in the lab. It is also not structured or organized, as it may not store or display all the necessary information about incidents.

Purchasing and deploying an incident management tool is not a good option, as it is not low cost or easy to implement within a week. It may require spending a significant amount of money and time on acquiring, installing and configuring the software or hardware.

Managing the incidents through emails and phone calls is not a good option, as it is not structured or organized. It may lead to confusion, inconsistency or loss of information about incidents. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 32-33.

Comprehensive and Detailed In-Depth Explanation:

The Moderator (D) plays a key role in formal reviews by facilitating discussions, ensuring that reviews stay on track, and creating an open environment for feedback. The Manager (A) is responsible for overseeing the testing process but does not directly facilitate reviews. The Reviewer (B) is responsible for examining the work product, while the Review Leader (C) organizes reviews but does not necessarily mediate them.

You should choose a test technique because you need to match the way you test to the content of the product under test. A test technique is a method or process for deriving and selecting test cases based on some criteria or rules. Different test techniques are suitable for different types of software products, depending on their characteristics, functionalities, requirements, specifications, risks, etc. Choosing a test technique helps to ensure that the test cases are relevant, effective, and efficient for the product under test. The other options are not correct reasons to choose a test technique. Time constraints are not a factor for choosing a test technique, but rather for prioritizing or optimizing testing activities. Covering the full scope of the product’s functionality is not a guarantee of choosing a test technique, but rather a goal of testing. Choosing a test technique is not a common practice in software testing, but rather a professional skill and responsibility. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 31.

Using equivalence partitioning, the investment ranges are divided into four partitions:

R500 to R10,000 (10%)

R10,001 to R50,000 (11%)

R50,001 to R100,000 (12%)

R100,001 to R500,000 (13%)

Thus, the minimum number of test cases required to cover all valid equivalence partitions for calculating the interest is 4​​.

A technical review is a type of formal review that involves a team of technical experts who evaluate a software product against a set of predefined quality criteria. A technical review is suitable for ensuring high quality and technical correctness of complex or critical software components, such as algorithms, architectures or designs. A technical review is not a walkthrough, which is an informal review led by the author of the work product. A technical review is not an informal review, which is a review that does not follow a defined process and has no formal entry or exit criteria. A technical review is not a management review, which is a type of formal review that focuses on business aspects and project progress. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 29-30.

Test planning is a key activity in the testing process that involves defining the objectives, approach, resources, and schedule of intended test activities. Setting the entry and exit criteria (I) and determining the number of resources required (III) are integral parts of test planning. Determining the validity of bug reports (II) is more aligned with test analysis or test management activities post-execution, and determining the expected result for test cases (IV) is part of test design. Therefore, options I and III (B) are the activities that belong to test planning​​.

In formal reviews, the scribe's role is to collate potential defects and other findings during the review process. This position is crucial as it ensures all observations and defects are recorded accurately, facilitating efficient analysis and resolution of issues identified during the review.

The question is about marking the correct sentences among the given statements related to defects, failures, and mistakes. According to the ISTQB glossary, the definitions of these terms are1:

Defect: A flaw in a component or system that can cause the component or system to fail to perform its required function, e.g. an incorrect statement or data definition. A defect, if encountered during execution, may cause a failure of the component or system.

Failure: An event in which a component or system does not perform a required function within specified limits.

Mistake: A human action that produces an incorrect result.

Therefore, out of the five given statements, only two are correct, namely:

A human mistake may produce a defect: This is true, as a mistake is a source or cause of a defect, e.g. a programmer may make a mistake in writing a code statement, which results in a defect in the software component.

When a defect exists in a system it may result in a failure: This is true, as a defect is a potential or actual cause of a failure, e.g. a defect in the software component may cause the system to fail to perform a required function when the defect is encountered during execution.

The other three statements are incorrect, namely:

Defects are a result of environmental conditions and are also referred to as “Failures”: This is false, as defects are not a result of environmental conditions, but of mistakes or other factors, and defects are not the same as failures, but rather the causes of failures.

A system will totally fail to operate correctly when a failure exists in it: This is false, as a system may not necessarily fail completely or stop operating when a failure occurs, but may continue to operate with reduced functionality or performance, or with incorrect results.

Defects occur only as a result of technology changes: This is false, as defects can occur due to various reasons, not only technology changes, such as human mistakes, design flaws, requirement changes, hardware failures, etc.

The following statements about reviews are true:

I) In walkthroughs the review meeting is typically led by the author. A walkthrough is a type of review that has a predefined objective and agenda but no formal process or roles. A walkthrough is typically led by the author of the work product under review, who guides the participants through a scenario and solicits feedback.

IV) Management rarely participates in technical review meetings. A technical review is a type of review that has a predefined objective and agenda but no formal process or roles. A technical review is typically performed by peers with technical expertise in order to evaluate technical aspects of a work product. Management rarely participates in technical review meetings, as they may not have sufficient technical knowledge or skills to contribute effectively. The following statements about reviews are false:

II) Inspection is characterized by an open-ended review meeting. An inspection is a type of review that follows a defined process with formal entry and exit criteria and roles and responsibilities for participants. An inspection is characterized by a structured review meeting with a fixed duration and agenda.

III) Preparation before the review meeting is part of informal reviews. Preparation before the review meeting is part of formal reviews, such as inspections or technical reviews. Preparation involves checking

Finding all defects in a product and ensuring it is defect-free is not a valid objective of testing. Testing aims to find as many defects as possible, build confidence in the quality of the product, and evaluate work products. However, it is unrealistic to expect testing to find all defects, and declaring a product completely defect-free is impractical.

Acceptance Test-Driven Development (ATDD) tests focus on verifying whether the system meets the specified acceptance criteria. The most critical path to test first would be the scenario where everything is done correctly (happy path), ensuring the basic functionality works as expected.

The new user provides all valid data.

This ensures the registration form works and the user receives a confirmation email.

This test covers the basic functionality and will help verify that the primary use case is handled correctly before testing invalid or edge cases.

The question is about identifying an example of testing contributing to higher quality. Quality is the degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations1. Testing is the process consisting of all lifecycle activities, both static and dynamic, concerned with planning, preparation and evaluation of software products and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects2.

Therefore, testing contributes to higher quality by verifying and validating that the software products and related work products meet the specified requirements, are fit for purpose and have no defects, or at least have a reduced number of defects. Testing also provides information about the quality of the software products and related work products to the stakeholders, who can make informed decisions based on the test results3.

Out of the four given statements, only option D is an example of testing contributing to higher quality, as it shows that testing has detected a defect (a flaw in a component or system that can cause the component or system to fail to perform its required function4) and that the defect has been resolved (fixed and confirmed) prior to release (delivery of the software product to the customer or end user). This means that testing has prevented a potential failure (an event in which a component or system does not perform a required function within specified limits) from occurring in the operational environment, and thus has improved the quality of the software product.

Option A is not an example of testing contributing to higher quality, as it is a reporting activity that summarizes the test results and evaluates the test objectives, but does not directly affect the quality of the software product or related work products. A test summary report is a document that records and communicates the outcomes of testing activities, including test completion criteria, test results, incident reports, test summary and evaluation, and lessons learned.

Option B is not an example of testing contributing to higher quality, as it is a planning activity that estimates the resources and time needed for testing activities, but does not directly affect the quality of the software product or related work products. A test effort estimate is an approximation of the amount of work and/or the duration of time required to perform testing activities.

Option C is not an example of testing contributing to higher quality, as it is a preparation activity that sets up the test environment (an environment containing hardware, instrumentation, simulators, software tools, and other support elements needed to conduct a test), but does not directly affect the quality of the software product or related work products. A test environment installation is a process of installing and configuring the test environment according to the test environment specification.

This answer is correct because configuration management is a process of establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Configuration management helps ensure that all relevant project documentation and software items are uniquely identified in all their versions and therefore can be unambiguously referenced in test documentation. This supports testing by providing traceability, consistency, and control over the test artifacts and the software under test. References: : ISTQB Glossary of Testing Terms v4.0, : ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.2

A defect report is a document that records the details of a defect found during testing. A defect report typically contains the following items:

Identifier: A unique identifier for the defect report

Summary: A concise summary of the defect

Description: A detailed description of the defect, including the steps to reproduce it, the expected and actual results, and any relevant screenshots or logs

Severity: The degree of impact that the defect has on the system

Priority: The level of urgency for resolving the defect

Status: The current state of the defect, such as new, open, resolved, closed, etc.

Resolution: The action taken to resolve the defect, such as fix, workaround, reject, etc. Out of these items, the one that is not needed to specify in a defect report is how to fix the defect. How to fix the defect is a technical solution that is usually determined by the developer who is assigned to resolve the defect. How to fix the defect is not part of the defect report, but rather part of the code change or patch that is delivered to fix the defect. The other items are needed to specify in a defect report, as they provide essential information for identifying, tracking and resolving defects. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 32-33.

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€. The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

The correct statement is B. According to the ISTQB CTFL syllabus, the testing quadrants help to categorize tests based on their purpose and whether they are technology-facing or business-facing, and whether they support the team or critique the product. Quadrant Q2 includes tests that are business-facing and support the team, such as automated acceptance tests produced during Behavior-Driven Development (BDD) and Acceptance Test-Driven Development (ATDD)​​ .

Quadrant Q3 includes business-facing tests that critique the product, such as exploratory testing, usability testing, and user acceptance testing. These tests are typically manual and focus on evaluating the product from a user perspective, rather than being part of a continuous integration process​​.

Quadrant Q4 includes technology-facing tests that critique the product, such as performance tests, security tests, and other non-functional tests, which can be automated but are not related to unit tests produced during TDD .

Test automation allows you to produce tests that are less subject to human errors, as they can execute predefined test scripts or test cases with consistent inputs, outputs, and expected results. Test automation can also reduce the manual effort and time required to execute repetitive or tedious tests, such as regression tests, performance tests, or data-driven tests. Test automation does not demonstrate the absence of defects, as it can only verify the expected behavior of the system under test, not the unexpected or unknown behavior. Test automation does not avoid performing exploratory testing, as exploratory testing is a valuable technique to discover new information, risks, or defects that are not covered by automated tests. Test automation does not increase test process efficiency by facilitating management of defects, as defect management is a separate activity that involves reporting, tracking, analyzing, and resolving defects, which may or may not be related to automated tests. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.3.1, Test Automation1

ISTQB® Glossary of Testing Terms v4.0, Test Automation2

Quality Assurance (QA) activities are focused on providing confidence that quality requirements will be fulfilled through planned and systematic processes. These activities are preventive in nature, aimed at ensuring quality is built into the product from the beginning.

Requirements elicitation (A) is part of the requirements engineering process and is concerned with gathering the needs and conditions to meet for a new or altered product.

Defect analysis (B) can be part of QA activities as it involves analyzing defects to prevent them in future development cycles.

Functional Testing (C) and Performance Testing (D) are types of dynamic testing, which are actually Quality Control activities rather than Quality Assurance. They are concerned with the identification of defects in the product, not with the processes to prevent defects.

Since the question asks for an activity that is NOT part of Quality Assurance, options A and B are incorrect because they can be part of QA activities. Between C and D, while both are dynamic testing activities, Functional Testing (C) is more directly related to verifying the functionality against specified requirements, which is more aligned with Quality Control. Therefore, C is the best answer.

A product risk is a risk that affects the quality or timeliness of the software product being developed or tested1. Product risks are related to the requirements, design, implementation, verification, and maintenance of the software product2.

The risk of the sub-contractor failing to meet his commitment is a product risk, as it could cause a delay in the completion of the testing required for the current cycle, which in turn could affect the release date of the product. The release date is an important aspect of the product quality, as it reflects the customer satisfaction and the market competitiveness of the product3.

The other options are not correct because:

A. It is not true that any risk associated with development timeline is a product risk. Some risks could be project risks, which are risks that affect the management or control of the software project, such as budget, resources, schedule, or communication1. For example, a risk of losing a key project stakeholder is a project risk, not a product risk.

B. It is not true that the risk is no longer a risk for the Test Manager since an independent party is managing it. The Test Manager is still responsible for ensuring that the testing activities are completed according to the test plan and the quality objectives4. The Test Manager should monitor and control the sub-contractor’s performance and communicate with him regularly to identify and mitigate any potential issues or deviations5.

C. It is not clear what is meant by “object” in this option, but it could be interpreted as the software system under test or the test object6. In any case, the risk is not an object risk, as it does not affect the successful completion of the object, but rather the successful completion of the testing of the object. An object risk could be a risk that affects the functionality, reliability, usability, efficiency, maintainability, or portability of the software system under test2. For example, a risk of the software system having a high complexity or a low testability is an object risk, not a product risk.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 99

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 100

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 101

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 102

A new navigation system compared with a previous system is the most suitable application for testing by use cases, because it involves a high level of interaction between the user and the system, and the expected behavior and outcomes of the system are based on the user’s needs and goals. Use cases can help to specify the functional requirements of the new navigation system, such as the ability to enter a destination, select a route, follow the directions, receive alerts, etc. Use cases can also help to compare the accuracy and usability of the new system with the previous system, by defining the success and failure scenarios, the preconditions and postconditions, and the alternative flows of each use case. Use cases can also help to design and execute test cases that cover the main and exceptional paths of each use case, and to verify the satisfaction of the user’s expectations.

The other options are not the most suitable applications for testing by use cases, because they do not involve a high level of interaction between the user and the system, or the expected behavior and outcomes of the system are not based on the user’s needs and goals. A billing system used to calculate monthly charge based on a large number of subscriber parameters is more suitable for testing by data-driven testing, which is a technique for testing the functionality and performance of a system or component by using a large set of input and output data. The ability of an antivirus package to detect and quarantine a new threat is more suitable for testing by exploratory testing, which is a technique for testing the functionality and security of a system or component by using an informal and flexible approach, based on the tester’s experience and intuition. The suitability and performance of a multimedia (audio video based) system to a new operating system is more suitable for testing by compatibility testing, which is a technique for testing the functionality and performance of a system or component by using different hardware, software, or network environments. References = CTFL 4.0 Syllabus, Section 3.1.1, page 28-29; Section 4.1.1, page 44-45; Section 4.2.1, page 47-48.

One possible risk of introducing test automation is that the selected tool may not be fit-for-purpose. This means that the tool might not meet the specific needs and requirements of the project, leading to inefficiencies and possibly failing to provide the expected benefits. It is crucial to evaluate and select the appropriate tool based on the project's context and objectives. The ISTQB CTFL syllabus highlights the importance of careful tool evaluation and selection to ensure it aligns with the testing goals and the development environment.

Static testing is a form of testing that does not involve executing the software, but rather analyzing it for defects, errors, or violations of standards. Static testing can be applied to any software development product, including requirements specifications, design specifications, code, test cases, test plans, user manuals, etc. Static testing can be done by using various techniques such as reviews, inspections, walkthroughs, checklists, static analysis tools, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 7.

A decision table is a technique that should be used to cover all possible combinations of input conditions for withdrawing money from an Automated Teller Machine (ATM). A decision table shows combinations of inputs and/or stimuli (causes) with their associated outputs and/or actions (effects). A decision table consists of four quadrants: conditions (inputs), actions (outputs), condition entries (values) and action entries (results). A decision table can be used to test components that have multiple inputs and outputs that depend on logical combinations of conditions. For example, for testing the ATM, we can identify three input conditions: the bank card is valid, the PIN code is correct, and money is available in the user’s account. We can also identify four output actions: the card is rejected, the ATM asks for another PIN code, the ATM asks for another amount, and the ATM dispenses the money. A decision table can show all possible combinations of these conditions and actions in a systematic way.

Use case based testing is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Use case based testing is a technique that verifies that a software product or system meets its specified requirements or user stories by executing realistic scenarios or workflows. Use case based testing can be used to test components that have complex or dynamic interactions with users or other systems. For example, for testing the ATM, we can identify several use cases, such as withdraw money, check balance, transfer money, etc. Each use case can have one or more scenarios that describe the steps and outcomes of the interaction. However, use case based testing may not cover all possible combinations of input conditions, as some scenarios may be omitted or overlooked.

Boundary value analysis is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Boundary value analysis is a technique that tests boundary values between partitions of equivalent data. Boundary values are values at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Boundary value analysis can be used to test components that have input values that can be divided into partitions of equivalent data. For example, for testing the ATM, we can identify boundary values for the input amount, such as the minimum and maximum amount allowed by the system or the user’s account. However, boundary value analysis may not cover all possible combinations of input conditions, as some conditions may not have boundary values or may not be related to input values.

Equivalence class partitioning is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Equivalence class partitioning is a technique that divides the input data and output results of a software component into partitions of equivalent data. Each partition should contain data that is treated in the same way by the component. Equivalence class partitioning can be used to test components that have input values that can be divided into partitions of equivalent data. For example, for testing the ATM, we can identify equivalence partitions for the input amount, such as valid amount (within the range allowed by the system and the user’s account) and invalid amount (outside the range allowed by the system or the user’s account). However, equivalence class partitioning may not cover all possible combinations of input conditions, as some conditions may not be related to input values or may have more than two partitions. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 34-46.

Configuration management of testware is a critical aspect of maintaining the integrity and traceability of test assets throughout the testing lifecycle. The main benefit of configuration management is to ensure that all testware items, such as test cases, test scripts, test data, and test results, are systematically identified, version controlled, and tracked for changes in relation to each other.

Option C accurately describes this benefit. By applying configuration management principles to testware, teams can manage changes to test assets efficiently, ensuring that the testware remains consistent, up-to-date, and aligned with the version of the software under test. This control mechanism facilitates the reproducibility of tests, enhances the reliability of testing activities, and supports traceability from requirements through to defects.

Options A, B, and D describe other aspects of test management and testing processes but do not capture the core benefit of configuration management of testware, which is centered on the systematic control and tracking of testware items.

Comprehensive and Detailed In-Depth Explanation:

Business, development, and testing (C) are the three key perspectives in agile user story refinement:

Business (Product Owner, Stakeholders) – Ensures the story aligns with user needs and business goals.

Development (Developers) – Provides insights on feasibility and technical constraints.

Testing (Testers, QA) – Ensures testability, acceptance criteria, and risk identification.

(A) is incorrect because the product owner is part of business stakeholders.

(B) is incorrect because architecture is part of development, but not the primary driver of user stories.

(D) is incorrect because acceptance testing is a process, not a stakeholder group.

A cross-functional team collaboration ensures well-defined, testable, and feasible user stories.

This answer is correct because test implementation is the activity where test work products, such as test cases, test data, test scripts, test harnesses, test stubs, or virtual services, are created and verified. Test implementation also involves setting up the test environment and preparing the test execution schedule. A virtual service emulating a real third-party service and the automated test scripts that interact with that service are examples of test work products that are typically created during test implementation. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.3

Comprehensive and Detailed In-Depth Explanation:

Acceptance criteria 8 states that the system should charge the user on the first business day of the following month. However, the test cycle only verified monthly payments for over a year, without confirming whether payments were processed specifically on the first business day.

(B) is incorrect because the test validated monthly and annual payment options.

(C) is incorrect because not all criteria were fully validated.

(D) is incorrect because OTP verification (6) was tested as part of registration.

Ensuring timely execution of payments (Criteria 8) requires additional validation.

The ISTQB CTFL syllabus identifies several causes for defects in software. One prominent reason, as highlighted in the curriculum, is the pressure and rush to meet tight deadlines, which can lead to insufficiently reviewed or tested code being moved into further stages of testing or production. This scenario describes rushing to meet a deadline as a potential cause for defects because it may compromise the thoroughness of code development and testing.

Comprehensive and Detailed In-Depth Explanation:

Statement coverage strategy prioritizes test cases with higher statement coverage first, while resolving dependencies before execution.

TC60 (7%) has the highest coverage but depends on REQ 1, so it should be executed after its dependency is covered.

TC80 (6%) depends on REQ 2, so it should be prioritized after TC40 (REQ 2).

TC40 (5%) and TC90 (5%) should be executed early.

Lower coverage test cases (TC10, TC70, TC30, TC20) should come last.

Thus, the correct order is {TC 60; TC 80; TC 40; TC 90; TC 50; TC 10; TC 70; TC 30; TC 20} (D).

Static testing refers to testing that doesn't involve executing code. It includes activities like reviews, inspections, and static analysis. Tools that support static testing help with activities such as analyzing source code, checking coding standards, and aiding in document reviews. These tools can automate or facilitate various aspects of static testing processes, such as highlighting potential issues in code or documents without executing the software.

Static analysis is the process of examining the work products of a software development or testing activity without executing them. Static analysis can be applied to various types of work products, such as requirements, design, code, test cases, etc. However, test plans are not suitable for static analysis, because they are high-level documents that describe the test objectives, scope, strategy, resources, schedule, and risks of a testing project. Test plans are not executable or formalized in a way that static analysis tools can analyze them. Therefore, option A is the correct answer.

An incident report is a document that records the details of an incident. An incident report typically contains the following items:

Identifier: A unique identifier for the incident report

Summary: A concise summary of the incident

Description: A detailed description of the incident, including the steps to reproduce it, the expected and actual results, and any relevant screenshots or logs

Severity: The degree of impact that the incident has on the system

Priority: The level of urgency for resolving the incident

Status: The current state of the incident, such as new, open, resolved, closed, etc.

Resolution: The action taken to resolve the incident, such as fix, workaround, reject, etc. Based on the information given in the question, the tester would be able to write down all of these items except for the test case identifier. A test case identifier is a unique identifier for a test case that is used to link it to other test artifacts, such as test plans, test scripts, test results or incident reports. However, since the tester is performing exploratory testing, there is no predefined test case that can be associated with the incident. Exploratory testing is an approach to testing that emphasizes learning, test design and test execution at the same time. Exploratory testing relies on the tester’s skills, creativity and intuition to explore the software under test and discover defects. Exploratory testing does not use formal test cases or scripts, but rather uses test charters or missions that guide the tester’s actions and objectives. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 32-33; Chapter 5, page 47-48.

 The thought process of the software company is incorrect, because it assumes that each artifact can be reviewed using only one review method, and that the review method depends solely on the criticality of the artifact. This is a simplistic and rigid approach that does not consider the benefits and limitations of different review methods, the context and purpose of the review, and the feedback and improvement opportunities that can be gained from multiple reviews. According to the CTFL 4.0 Syllabus, the selection of review methods should be based on several factors, such as the type and level of detail of the artifact, the availability and competence of the reviewers, the time and budget constraints, the expected defects and risks, and the desired outcomes and quality criteria. Moreover, the same artifact can be reviewed using different review methods at different stages of the development lifecycle, to ensure that the artifact meets the changing requirements, standards, and expectations of the stakeholders. For example, a requirement specification can be reviewed using an informal review method, such as a walkthrough, to get an initial feedback from the users and developers, and then using a formal review method, such as an inspection, to verify the completeness, correctness, and consistency of the specification. Therefore, the software company should adopt a more flexible and context-sensitive approach to selecting and applying review methods for different artifacts, rather than following a fixed and arbitrary rule. References = CTFL 4.0 Syllabus, Section 3.2.1, page 31-32; Section 3.2.2, page 33-34; Section 3.2.3, page 35-36.

The test pyramid concept suggests that there should be more low-level tests (unit tests) and fewer high-level tests (end-to-end tests).

As we move higher up the pyramid (e.g., from unit tests to integration tests to end-to-end tests), each test covers more production code.

Higher-level tests (like end-to-end) validate larger parts of the application, including multiple units and their interactions.

This aligns with the principle that higher-level tests provide broader coverage but are fewer in number and more expensive to run and maintain.

Being part of the support team means that the testers are closer to the customer perspective, which is an advantage for testing, as they can better understand the user needs and expectations, and identify more realistic scenarios and risks. However, being part of the support team also means that they have less independence in deciding what and how to test, as they may be influenced by the customer’s preferences or requests, which could compromise the objectivity and effectiveness of testing. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 6.

A correct list of boundary values for the P input should include the minimum and maximum values of the valid range (15 and 350), as well as the values just below and above the boundaries (14 and 351). Boundary value analysis is a test design technique that involves testing the values at or near the boundaries of an input domain or output range, as these values are more likely to cause errors than values in the middle. Option B satisfies this condition, as it has all four boundary values (14, 15, 350, 351). Option A has two values from the same equivalence class (1000 and 99999), option C has two values outside the range (999 and 100000), and option D has no boundary values at all. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 34.

Cost can be regarded as an exit criterion for testing, because it is a factor that affects the profitability and feasibility of the software product. Testing is an investment that aims to improve the quality and reliability of the software product, but it also consumes resources, such as time, money, and human effort. Therefore, testing should be planned and executed in a way that balances the cost and benefit of testing activities. Having cost as an exit criterion helps to avoid spending too much money on testing, which may result in an unprofitable product or a loss of competitive advantage. Cost can also help to prioritize and focus the testing efforts on the most critical and valuable features and functions of the software product. However, cost should not be the only exit criterion for testing, as it may not reflect the true quality and risk level of the software product. Other exit criteria, such as defect rate, test coverage, user satisfaction, etc., should also be considered and defined in the test plan.

The other options are incorrect, because they either deny the importance of cost as an exit criterion, or they make false or unrealistic assumptions about the cost of testing. Option B is incorrect, because the financial value of product quality can be estimated, for example, by using cost-benefit analysis, return on investment, or cost of quality models. Option C is incorrect, because going by cost as an exit criterion does not necessarily constrain the testing project or help achieve the desired quality level. Cost is a relative and variable factor that depends on the scope, complexity, and context of the software product and the testing project. Option D is incorrect, because the cost of testing can be measured effectively, for example, by using metrics, such as test effort, test resources, test tools, test environment, etc.

Good testing practice dictates that each test level (e.g., unit testing, integration testing, system testing) should have distinct test objectives aligned with the phase of the software development lifecycle it addresses. This ensures that testing is effective and relevant at each stage. According to the ISTQB CTFL Syllabus v4.0, establishing clear test objectives that are consistent with the development phase helps in achieving specific goals and improving the overall quality of the software product​​.

In a formal review process, the recorder's role is typically responsible for documenting the findings of the review team, including action items, decisions, and recommendations. This ensures that there is an accurate record of what was discussed and agreed upon, facilitating follow-up and continuous improvement. Therefore, statement C is correct as per the ISTQB CTFL syllabus​​.

To achieve 100% branch coverage of the process flow, we need to test both the true and false outcomes of the condition (User presses Cancel). Branch coverage is a type of structural testing that measures how many decision outcomes in a program have been executed by a test suite. Branch coverage can be used to assess the adequacy or completeness of a test suite.

To test the true outcome of the condition, we need a test case that simulates the user pressing Cancel after booking a bill. This test case will exit the loop and end the process flow.

To test the false outcome of the condition, we need a test case that simulates the user not pressing Cancel after booking a bill. This test case will repeat the loop and book another bill.

Therefore, we need at least two test cases to achieve 100% branch coverage of the process flow. One test case for each possible outcome of the condition.

Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 40-41.

Entry and exit criteria are used to determine when to start and stop testing, respectively.

Entry Criteria:

These are conditions that should be met before testing begins.

Examples:

2. The test automation tool has been installed and properly configured

4. The performance test environment has been set-up and is available

5. The user stories have proper acceptance criteria defined

Exit Criteria:

These are conditions that should be met before testing concludes.

Examples:

1. A defined level of code coverage has been achieved

3. The number of unresolved defects is within the predefined limit

6. The testing budge​ (ISTQB not-for-profit association)​ spent and the project sponsor bears the risk of not testing any further

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, these criteria help in effectively managing the testing process【6†source】.

Boundary value analysis is a technique that tests boundary values between partitions of equivalent data. Boundary values are values at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Boundary value analysis can be applied to both input and output values. Based on the given requirement, we can identify two input values: age and weekend. Age should be an integer of 0 or above, and weekend means Friday to Sunday inclusive. The following statement is not correct:

A) Thursday is a valid input boundary value. This statement is not correct, as Thursday is not a boundary value for the input weekend. The boundary values for the input weekend are Friday and Sunday, as they are at the edge of the equivalence partition that represents weekend days. The following statements are correct:

B) A minimum of 6 valid test cases are derived from boundary value analysis based on input age. This statement is correct, as we can derive six valid test cases based on input age by using the minimum and maximum values for each equivalence partition defined by the requirement. The equivalence partitions for input age are: under 7 (0 to 6), 7 to 13 inclusive (7 to 13), and greater than 65 (66 and above). The minimum and maximum values for each partition are: 0 and 6, 7 and 13, and 66 and any value above it.

C) $3.01 is a valid output boundary value. This statement is correct, as $3.01 is a boundary value for the output additional fee. The additional fee can have four possible values depending on the input age: $0 (for visitors aged under 7), $2.40 (for visitors aged 7 to 13 inclusive with a 20% discount), $1.50 (for visitors aged greater than 65 with a 50% discount), and $3 (for visitors aged between 14 and 65). The boundary values for the output additional fee are $0 and $3, as they are at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Therefore, $3.01 is a valid output boundary value, as it is at the smallest incremental distance above $3.

D) 7 and 13 are boundary values for the equivalence partition including age 10. This statement is correct, as 7 and 13 are boundary values for the equivalence partition that represents visitors aged 7 to 13 inclusive. This partition includes age 10, which is an internal value within the partition. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 37-38.

Test-Driven Development (TDD) emphasizes writing tests before code and includes refactoring as a key practice to improve both the tests and the code. This ensures that the codebase remains clean and maintainable. The ISTQB CTFL Syllabus v4.0 discusses TDD as a practice that includes writing tests first, coding to satisfy those tests, and then refactoring the code to improve its structure and readability while keeping the tests intact​​.

A test case is a set of input values, execution preconditions, expected results and execution postconditions, developed for a particular objective or test condition. A test case is a sequence of actions for test execution that can be followed by a tester or a test automation tool. A test case is specified during the test implementation activity, which is the activity that prepares the testware needed for test execution. A test case does not include actual results, as these are obtained during test execution and compared with the expected results. A test case does not describe items or events to test, as these are derived from the test basis during the test analysis activity. A test case is not derived during the test design activity, as this is the activity that specifies the test conditions or objectives that need to be tested. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 23-24; Chapter 4, page 34.

Technical reviews are structured meetings that aim to examine various aspects of a product or project to identify any defects or improvements. Options A (Pre-meeting preparation by reviewers), B (Using checklists during the meeting), and D (Preparation of a review report) are typical activities in a technical review process. Inviting end-users to the meeting (C), however, is generally not part of a typical technical review, as these reviews are usually more focused on the technical aspects and are conducted by peers or experts within the development or testing teams rather than end-users​​.

Decision coverage, also known as branch coverage, is measured as the number of decision outcomes executed by the tests divided by the total number of decision outcomes in the test object. It ensures that every possible branch (true/false) decision in the code has been executed at least once.

Comprehensive and Detailed In-Depth Explanation:

Independent testers provide a fresh perspective and are more likely to identify failures that developers might overlook due to their familiarity with the software (C). Independent testing helps avoid cognitive biases, improves defect detection, and enhances the overall quality assurance process. While A and D touch on related concepts, they do not directly define the benefit as well as C does. Option B highlights a potential challenge rather than a benefit.