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CTS Certified Technology Specialist Question and Answers

Question # 4

A university has equipped all of its theatres with laser projectors. The maintenance department should schedule

A.

lamp and filter changes every six months.

B.

cleaning and focus checks every six months.

C.

remote monitoring and replace equipment at end of life.

D.

no inspections, as they are maintenance free and replace equipment at end of life.

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Question # 5

What would be the BEST way to verify proper performance of a CAT cable fitted with a new termination?

A.

use a cable tester and run a protocol

B.

use a multimeter to test if the pins have a connection

C.

connect the cable to a reference unit to check against it

D.

connect the source and sync, then verify there is a picture

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Question # 6

Which of the following is the BEST service when new firmware is available for installed equipment across a fleet of conference rooms?

A.

keeping current version

B.

replacing the equipment

C.

updating them all at once

D.

a ringed update approach

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Question # 7

Which of the following terms means a complete lighting instrument composed of a lamp and housing?

A.

lux

B.

lumen

C.

luminaire

D.

footcandle

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Question # 8

The BEST way to ensure that a project is on budget is to

A.

calculate the number of calendars days remaining to completion.

B.

visit the job site and determine the percentage of work completed.

C.

ask the installation team to estimate remaining work to completion.

D.

review accrued labor and material costs against remaining work.

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Question # 9

Before confirming an anticipated completion date with the customer, it is MOST important to

A.

double check the floor finishes.

B.

ensure the date is not a holiday.

C.

ensure no components are backordered.

D.

create the system maintenance schedule.

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Question # 10

On a construction project awarded through a competitive process, the electrical contractor says that the AV company is responsible for the installation of conduit. What project document(s) would determine responsibility?

A.

estimate

B.

submittals

C.

proposal cover letter

D.

bid (tender) documents

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Question # 11

After there is an approved labor change to a project, what should the project manager do NEXT?

A.

update the schedule

B.

order the equipment

C.

issue an invoice for the change

D.

inform the purchasing department

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Question # 12

Reverberant sound reaches the listener's ears

A.

after

B.

before

C.

synchronized with

D at the same level as the direct sound.

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Question # 13

Which of the following is addressed within the Needs Analysis part of the AV Design process?

A.

creating the project timeline

B.

outlining project Bill of Materials

C.

identifying key stakeholders for the project

D.

identifying functional requirements of the project

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Question # 14

Which kind of drawing should a technician refer to in order to determine how to hang a loudspeaker line array?

A.

detail

B.

section

C.

elevation

D.

reflected ceiling plan

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Question # 15

Which of the following meters measures the light coming directly from a source?

A.

SPL

B.

multi

C.

incident

D.

reflected

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Question # 16

When a presenter is using a headworn wireless microphone, the sound technician notices a great deal of plosives and breath noise. To correct this problem, the technician should:

A.

Ask the speaker to talk more quietly

B.

Adjust the microphone wireless transmitter gain

C.

Change from an omnidirectional to a cardioid capsule

D.

Adjust the position of the microphone and use a windscreen

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Question # 17

During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?

A.

Request for Quotes (RFQ)

B.

Request for Change (RFC)

C.

Request for Proposals (RFP)

D.

Request for Information (RFI)

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Question # 18

A client wants to install new ceiling microphones to an existing system. Which trade does the technician need to coordinate with for the microphone placement?

A.

HVAC

B.

Painting

C.

Plumbing

D.

Interior design

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Question # 19

When training a new user to operate the solution that has been provided, how should the training be started?

A.

With a good joke.

B.

With the display up and running.

C.

With the system up and running.

D.

With the system shut down and at a state of rest.

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Question # 20

A new construction is underway and the walls are framed but not yet drywalled. What is the MOST ideal to check at this time?

A.

Projector alignment

B.

Low voltage cabling pathways

C.

Proper sound system equalization

D.

Color matching for ceiling speakers

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Question # 21

The best practice for tagging AV equipment for inventory management is to

A.

only tag Items over $99.00 in value.

B.

use a unique identifier for each item.

C.

include the value of each item on the tag.

D.

label all Items of the same model with a common identifier.

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Question # 22

A change order (variation) is best defined as a:

A.

Change to the technician’s salary

B.

Price change to a vendor purchase order

C.

Drawing change to document CAD details

D.

Change to the scope of an awarded project

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Question # 23

A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?

A.

liability policy

B.

performance bond (guarantee)

C.

statement of qualification

D.

quality assurance checklist

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Question # 24

Which viewing category describes the usage of a display as reference for CAD drawings?

A.

PV (Passive Viewing)

B.

FMV (Full Motion Viewing)

C.

BDM (Basic Decision Making)

D.

ADM (Analytical Decision Making)

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Question # 25

A loudspeaker with sensitivity 90 dB SPL measured at 1 meter, 1 watt Is placed 2 meters away from a listener. At 1 watt, what Is the SPL at the listener?

A.

81 dB SPL

B.

84 dB SPL

C.

87 dB SPL

D.

90 dB SPL

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Question # 26

When calibrating a loudspeaker system, which weight setting on the SPi. meter is used for its mdus>on of low frequency sound levels in the measurement?

A.

Weighted

B.

Weighted

C.

Weighted

D.

Weighted

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Question # 27

Installing an AV system generates a lot of debris. When is the BEST time to identify if there will be a place to dispose of the debris?

A.

Before training

B.

During the initial site survey

C.

Before control system programming

D.

During the first day of the installation

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Question # 28

In the scope of work (SOW), an interface is described as being installed in the lectern. While the work is underway onsite, the client asks for the interface to be moved to a table next to the lectern. What is the proper response from the technician?

A.

Advise the project manager of the request.

B.

Follow the direction of the client, making a note in the job diary.

C.

Follow the direction of the client and advise the project manager of the change.

D.

Advise the client that moving the interface is out of the scope and install the interface in the lectern.

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Question # 29

Owner standards and design manuals are examples of which kind of documentation?

A.

vendor

B.

technical

C.

architectural

D.

existing conditions

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Question # 30

Which of the following is a benefit of benchmarking in an AV project?

A.

Identifies project risks

B.

Determines project budget

C.

Confirms project delivery times

D.

Exposes clients to new design ideas

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Question # 31

A personnel change at an AV integration company results in the assignment of a new technician to an existing facility.

What is the best FIRST step for the integrator to make the transition?

A.

Give the technician directions to the site.

B.

Call the client and tell them a new technician has been assigned.

C.

Have the newly assigned technician review the project documentation.

D.

Make an appointment with the client to introduce the new technician to the client.

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Question # 32

During an initial customer visit, it is important to determine whether or not one is

A.

going to get the job.

B.

being competitive enough.

C.

meeting with the decision maker.

D.

going to have enough cable in stock to do the job.

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Question # 33

A teacher asks about obtaining portable, powered speakers they can use for rehearsals in a variety of locations around their school. What information MUST be obtained to recommend an appropriate solution?

A.

the height of the ceiling

B.

the source(s) of the audio

C.

the users of the audio equipment

D.

the amount of experience the teacher has with audio equipment

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Question # 34

Which method of control is supported by HDBaseT?

A.

PCIE

B.

DAU

C.

RS-232

D.

DMX512

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Question # 35

When choosing an amplifier for a 70 V system, what amplifier output would be the BEST option for a space with 12 speakers, each tapped to 30 W?

A.

1 channel, 500 W at 70 V

B.

2 channel, 200 W at 70 V

C.

12 channel, 30 W at 70 V

D.

12 channel, 30 W at 8 Ω

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Question # 36

When using an IR-based assistive listening system, where MUST the transmitter be located?

A.

Under the presenter's desk

B.

At the top of the AV equipment rack

C.

With line-of-sight to the audience area

D.

Within 25 feet (7.6 meters) of the wheelchair seating area

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Question # 37

This image shows the workings of which type of microphone?

A.

ribbon

B.

dynamic

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Question # 38

Given this system information:

What is the MINIMUM current requirement (assuming 110VAC electrical supply)?

A.

15A

B.

25A

C.

30A

D.

50A

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Question # 39

A client has a laser projector that fails and appears dead after six months’ use. The documentation shows that the projector is covered by a return-to-base or back-to-bench warranty. The client can expect to:

A.

Receive remote-access repair service

B.

Receive on-site visit from service engineer

C.

Remove projector and ship back to manufacturer

D.

Remove projector and replace with advanced-shipped unit

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Question # 40

The amount of light emitted through a projection system lens is TYPICALLY specified and measured

A.

in lux.

B.

in lumens.

C.

in footcandles.

D.

by its contrast ratio.

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Question # 41

What is the MAIN difference between OLED displays and LCD displays?

A.

Luminosity

B.

Higher brightness

C.

Self-emitting light source

D.

Determined screen shape

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Question # 42

This screen has a 16:9 aspect ratio. How close should the nearest viewer be positioned?

A.

3'3" (1 m)

B.

6'7" (2 m)

C.

4'8" (1.4 m)

D.

5'11" (1.8 m)

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Question # 43

Which agreement typically includes installation materials and workmanship against failure for a stipulated period after the installation is complete?

A.

Service warranty

B.

System warranty

C.

Preventive warranty

D.

Manufacturer's warranty

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Question # 44

In order to calculate throw distances for an existing installation, what is the FIRST thing to evaluate?

A.

aspect ratio

B.

light conditions

C.

the size of the screen

D.

the height of the ceiling

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Question # 45

Invoicing clients, purchasing AV equipment and providing estimates are examples of which of the following types of work?

A.

design

B.

installation

C.

administration

D.

project management

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Question # 46

Network Quality of Service (QoS) is defined as

A.

the ability to prioritize the traffic in the network system.

B.

the ability to set the quantity of stations connected via the network.

C.

the ability to remotely manage network switches, routers and hubs via the network connection.

D.

a feature allowing the network administrator to monitor who is connected to the network at any given time.

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Question # 47

Which of these cables should be used for Ethernet transmission over 1 mile (1.6 km)?

A.

A

B.

B

C.

C

D.

D

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Question # 48

As the height of a character increases on a display.

A.

legibility increases.

B.

legibility decreases.

C.

brightness increases.

D.

brightness decreases.

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Question # 49

Which of the following translates the IP address of a computer in a local network to a single IP address?

A.

HTTP

B.

MAC

C.

NAT

D.

TCP

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Question # 50

Which of the following protocol allows sources and displays to communicate in order to ensure the display is sent the correct signal?

A.

ATSC

B.

DVB

C.

EDID

D.

HDCP

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Question # 51

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

A.

consult the projector's manual

B.

replace the projector's lamp and filters

C.

disregard because the projector is operational

D.

remove the power cable and re-boot the projector

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Question # 52

Based on this image, what is the aspect ratio for WUXGA?

A.

1.6:1

B.

1.78:1

C.

1.85:1

D.

2.35:1

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Question # 53

Which of the following takes the highest precedence when the interpretations of applicable codes and standards are in conflict?

A.

local fire codes

B.

company guidelines

C.

national safety codes

D.

local authority that has jurisdiction

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Question # 54

Assessing the skill level of the end user:

A.

Provides a budget for the AV project

B.

Determines the quality of the hardware

C.

Aids in the customization of the AV solution

D.

Guides the selection of display types used in the AV design

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Question # 55

Identify the cable which is LEAST susceptible to electromagnetic interference. Select the appropriate cable by clicking anywhere on the correct cable.

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Question # 56

Projectors utilizing laser phosphor technology might be favored for installation in inaccessible locations because:

A.

They are cheaper and easier to install.

B.

They require little maintenance and they generate less heat.

C.

They fit in a smaller lighter package compared to lamped units.

D.

The light source is linear so less affected by ambient conditions.

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Question # 57

The MOST important information to come away with from an initial site survey is the

A.

key decision maker.

B.

final budget for the entire project.

C.

overall scope AV solution needed.

D.

manufacturers which will be used in the AV system.

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Question # 58

In order to run three cables inside a conduit, what is the maximum percentage of a conduit's internal cross-sectional area to be considered?

A.

31%

B.

40%

C.

53%

D.

60%

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Question # 59

When is the optimal time to conduct training of end users in a new AV installation?

A.

after all participants have reviewed equipment manuals

B.

when all users of the facility can be trained at the same time

C.

at the time of system handover with accompanying user guides

D.

during installation so that the system can be configured and modified in line with the user's knowledge

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Question # 60

The video conferencing suite shown has a large conference table centered in the room. Dimming which of the COLORED zones would tend to decrease facial shadows? Select the answer by clicking on any light fixture within a zone.

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Question # 61

System performance verification occurs when the system is

A.

in need of repair.

B.

completely installed.

C.

removed from service.

D.

approved by the customer.

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Question # 62

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Question # 63

The owner is looking for an audio solution for staff meetings. Which question is MOST important to ask to ensure a functioning system?

A.

Are there any remote participants?

B.

Will you use displays or a projector?

C.

Do you want handheld or lapel mics?

D.

Would you like ceiling or surface mount speakers?

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Question # 64

An integrator has to upgrade a camera system in an existing board room. What is the MOST IMPORTANT information to gather on the site visit?

A.

cable length

B.

ambient lighting placement

C.

resolution of camera system

D.

distance from the lens to first participant

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Question # 65

A customer wants to reuse existing network cabling to extend audio and video signals in a system refresh. What is the PRIMARY concern?

A.

cable color

B.

cable labeling

C.

cable condition

D.

cable connection

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Question # 66

During a site survey, a client states that there will be no acoustical treatment to their new council chamber and they want a voice lifting (reinforcement) system. Which loudspeaker should be recommended to achieve optimal speech intelligibility?

A.

coaxial loudspeaker

B.

broad beam loudspeaker

C.

narrow beam loudspeaker

D.

ceiling mount loudspeaker

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Question # 67

Which of these cables should be used for a balanced microphone signal?

A.

A

B.

B

C.

C

D.

D

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Question # 68

An AV system has a dedicated managed switch with an IP address scheme of 192.168.10.0/24, but one component is not talking to the rest of the system. What network property should be checked to ensure it connects to the rest of the system?

A.

QoS

B.

VLAN

C.

Subnet

D.

Gateway

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Question # 69

The description and pricing for an AV solution is submitted during which phase of an AV project?

A.

Proposal

B.

Execution

C.

Needs Analysis

D.

Request for Information (RFI)

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Question # 70

Which of the following is the MOST SUITABLE security method for a small portable projector?

A.

cable lock

B.

security screws

C.

adjustable mount

D.

Nylock nuts and bolts

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Question # 71

A client has a room that can be used as one large room or three separate rooms. Each room has several different audio and video options. What type of system should be suggested to the client for ease of use?

A.

switching

B.

control

C.

sound

D.

lighting

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Question # 72

What is the standard impedance of a DMX cable?

A.

55 Q

B.

75 Q

C.

110 Q

D.

150 Q

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Question # 73

Which of the following testing metrics would BEST be applied towards testing a distributed audio system for proper speaker wattages and cabling?

A.

Low-end system response 60 Hz and below

B.

High-end frequency response 10 kHz and above

C.

Audio uniformity in the range of intelligible speech 100 Hz - 2 kHz

D.

Audio uniformity across the entire spectrum of humanhearing60 Hz - 20 kHz

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Question # 74

During system verification, an issue has been noted where the microphone becomes very quiet when any laptop audio is played. What should be reviewed in the audio DSP?

A.

Limiter

B.

Ducker

C.

Gain structure

D.

Feedback suppressor

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Question # 75

What is the MAIN difference between OLED displays and LED displays?

A.

luminosity

B.

higher brightness

C.

self-emitting light source

D.

determined screen shape

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Question # 76

What section of the color chart is used to calibrate brightness? Select the answer by clicking on the appropriate area of the chart

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