CIS-SM Certified Implementation Specialist - Service Mapping Question and Answers

Windows Active Directory Servers

Windows DHCP Servers

Windows Domain Controller Servers

Windows DNS Servers

A suite of quick start tests that can be run to verify Service Mapping still works as expected after upgrades and deployments

A collection of connection rules that are used to automatically add CIs to one or more application services

Enables Kubernetes and cloud components to be added to service maps during tag-based discovery

An enhanced version of mapping based on Machine Learning (Predictive Intelligence)

Match a single character in the list between one and unlimited times.

Match a single character in the list one time.

Match a single character in the list between one and three times.

Match a single character in the list between one and ten times.

config.xml

config.json

wrapper.conf

server.xml

MID Server

SNMP Agent

ServiceNow Instance

Collector

Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

The proxy_urls value for the first row of the host table

The proxy_urls values from all rows of the host table

The host field values from all rows of the proxy_urls table

The host field value for the first row of the table proxy_urls

Create Probes and Sensors, CI Type, Discovery Pattern

Create a CI Type, Reconciliation Definition, Discovery Pattern

Create CI Type, Metadata Containment Rule, Discovery Pattern

Create a CI Type, CI Identifier, Discovery Pattern

Newest created CI and CI with most relationships

Oldest created CI and CI with most relationships

Oldest created CI and CI with least related items

Newest created CI and CI with least related items

172.20.5.9

225.16.0.5

192.168.100.100

10.0.6.8

The customer is not using Active Directory for credential authentication

The customer external firewall only communicates on outbound port 80 and 443

The customer security team is not made aware early enough in the engagement of the credential requirements

The MID Server resource requirements are beyond capacity of the customer

Tag categories

Tag catalogs

Tag-based service families

Tag libraries

Applications discovered by Altiris can be updated by SCCM

Applications discovered by SCCM can be updated by Altiris

Applications discovered by ServiceNow can be updated by SCCM

Applications discovered by Altiris can create application CIs in the CMDB

Applications discovered by SCCM can create application CIs in the CMDB

Identification Rules

Process Classifiers

Patterns

Metadata Rules

Delimiter of Denver and position 2

Delimiter of Location, and position 2

Delimiter of a comma and position 2

Delimiter of a comma and position 3

Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

Identification Sections are executed randomly and the data gathered by the successful sections are merged.

Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used.

Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase.

The connections from HAProxy are to other CIs that had errors during discovery.

The connections from HAProxy are application clusters.

The connections from HAProxy could not be identified and are marked as a Generic Application.

The connections from HAProxy are marked as boundaries.

Delimiter of space and position 1

Delimiter of / and position 0

Delimiter of / and position of 1

Delimiter of 2014 and position 1

CI Attribute

Application to Application Relationship

Relationship Type

CI Dependency

Hardware, Installed Software, Network Gear

Physical Components, Logical Components, Certificates

Applications, Licenses, IP Addresses

Cloud Services, Applications, CI Relationships

Hardware, Licenses, CI Relationships

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern.

For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully.

1

5

Up to 255

Unlimited

Discovery Pattern, CI Type/Class, Process Classifier

CI Type/Class, Process Classifier, Identification Rule

Process Classifier, Connection Section, Discovery Pattern

Identification Rule, CI Class/Class, Identification Section

Application Rule

Server Rule

Hardware Rule

Device Rule

Location (\W) (\w)

Location (L*)

Location (\w+ \w+)

Location (W)

WMI

PowerShell

SSH

SNMP

Releases

Problems

Incidents

Alerts

Add step(s) to the pattern’s Identification Section.

Add step(s) to the pattern’s Connection Section.

Add step(s) to the pattern’s Extension Section.

Add step(s) to the pattern’s Update Set.

Add step(s) directly to the NDL code.