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CBAF-001 Certified Business Analyst - Foundation Question and Answers

Question # 4

A business analyst wishes to show that a company wants to store information about different types of product. Some attributes are common to every product (for example; product name) but other attributes only apply to certain product types. For example, product material only applies to accessory products. Which of the following constructs could the business analyst use to represent this on a class model?

A.

An association class.

B.

A many-to-many multiplicity.

C.

A generalization structure.

D.

An <> structure.

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Question # 5

Which of the following investigation techniques is the MOST time consuming?

A.

Questionnaires.

B.

Ethnographicstudy.

C.

Shadowing.

D.

Activity sampling.

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Question # 6

Every night at midnight a batch process is invoked to invoice all orders received that day. How will the time midnight be represented on a use case diagram?

A.

As a use case.

B.

As an association.

C.

As an actor.

D.

As a system boundary.

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Question # 7

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

A.

Activity sampling.

B.

Protocol analysis.

C.

Document analysis

D.

Structured observation.

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Question # 8

During which stage of the Business Analysis Process Model would a gap analysis be carried out?

A.

Define requirements.

B.

Analyse needs.

C.

Evaluate the options.

D.

Investigate situation.

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Question # 9

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

A.

Assign resources.

B.

Resource.

C.

Project Manager.

D.

Project.

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Question # 10

Which of the following is explicitly considered as a force in Porter's five forces model?

A.

Rivalry between suppliers.

B.

Government legislation.

C.

Internal business processes.

D.

Bargaining power of buyers.

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Question # 11

What type of model is a 'Business Activity Model' (BAM)?

A.

Conceptual

B.

Logical

C.

Physical

D.

Dynamic

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Question # 12

In which of the following business analysis areas does the traditional systems analyst role primarily operate?

A.

Quantifying costs and benefits.

B.

Defining the needs of the business.

C.

Implementing business changes.

D.

Specifying IT system requirements.

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Question # 13

One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?

A.

A Competitor's external marketing campaign.

B.

The products offered by Competitors.

C.

Rivalryamong existing Competitors.

D.

The market share of known Competitors.

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Question # 14

The entity relationship model below shows the relationship between Product and Order. Which of the following business rules is correct and is reflected in the diagram?

A.

The maximum number of products on one order is eight.

B.

The maximum number of products on one order is unlimited.

C.

The minimum number of orders for each product is one.

D.

The minimum number of products on each order is zero.

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Question # 15

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

A.

One for eachsystem under consideration.

B.

One for each CATWOE.

C.

One for each Actor.

D.

One to reflect the perspective of the Owner.

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Question # 16

The V model is an example of which of the following?

A.

A business analysis process model.

B.

A systems development lifecycle.

C.

A concerns-based adoption model.

D.

A soft systems methodology.

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Question # 17

The term 'happy day' is often used in the context of which of the following investigation techniques?

A.

Protocol analysis.

B.

Scenarios.

C.

Activity Sampling.

D.

Document analysis.

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Question # 18

Which stage of the requirements engineering process precedes requirements validation?

A.

Requirements elicitation.

B.

Requirements analysis.

C.

Requirements management.

D.

Requirements documentation.

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Question # 19

Which of the following is a perceived advantage of using workshops to investigate requirements?

A.

It reduces speed and productivity of the project.

B.

It is time-consuming to arrange and organize.

C.

It focuses on a narrow view of the area under investigation.

D.

It obtains buy-in and acceptance for the project.

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Question # 20

Which of the following techniques is used to focus solely on the external influences on an organization?

A.

SWOT.

B.

PESTLE.

C.

CATWOE.

D.

MOST.

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Question # 21

When is the self-esteem of individuals affected by a change process usually at its lowest?

A.

At the end of the changeprocess.

B.

At the start of the change process.

C.

At all points during the change process.

D.

In the middle phase of the change process.

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Question # 22

A system holds information about an employee; Mike Berry. Which of the following is Mike Berry an example of?

A.

An attribute.

B.

An object.

C.

A class.

D.

An operation.

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Question # 23

Which of the following BEST describes the cause of a bottleneck in a business process?

A.

A step where one actor passes the process to another actor.

B.

A mismatch between the capacities of related process steps.

C.

An unnecessary step or steps in a sequence of process steps.

D.

A number of related steps that are carried out by different actors.

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Question # 24

Which ONE model is used for planning the training the support that people need as they adapt to change?

A.

The Concerns-Based Adoption Model.

B.

The Corporate Training Plan.

C.

The Capability Maturity Model.

D.

The Change Control Process Model.

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