C_TS414_2023 SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Quality Management Question and Answers

Status profiles in SAP QM (defined in SPRO > QM > Quality Notifications > Status Management) control the lifecycle of notification elements:

Header (B): The notification header (e.g., transaction QM01) can have a status profile assigned to manage overall statuses (e.g., "Open," "Completed").

Tasks (D): Tasks within the notification (e.g., "Investigate") can have their own status profile to track individual task progress (e.g., "Released," "Completed").

Activities (A): Activities log events but don’t support status profiles directly.

Items (C): Items (defect details) use catalog types, not status profiles.

Thus, "Header" and "Tasks" are the correct answers.References: SAP Help Portal - "Status Profiles in QM Notifications"; SAP S/4HANA QM User Guide - "Notification Status".

When creating a supplier complaint notification (e.g., Q2) from a goods receipt material document (transaction QM01):

Purchasing Document Number and Item (A): The PO number and item are copied from the material document (linked via MIGO), providing the procurement context.

Material Number (B): The material number is transferred to identify the affected product.

Inspection Lot Number (C): If an inspection lot (e.g., type 01) was created during GR, its number is copied to link quality data (SPRO > QM > Quality Notifications > Integration with Inspection Lots).

Reference Quantity and Unit (D): Quantity is referenced but not automatically copied to the notification header/item in standard SAP.

Advanced Shipping Number (E): ASN is logistics-related (e.g., inbound delivery), not typically copied from a material document.

Thus, "Purchasing document number and item," "Material number," and "Inspection lot number" are the correct answers.References: SAP Help Portal - "Notification Creation from Goods Receipt"; SAP S/4HANA QM User Guide - "Supplier Complaints".

Partner determination in QM notifications (e.g., transaction QM01) assigns partners (e.g., responsible person) via:

Assignment to the Notification Type (D): The partner determination procedure is assigned in Customizing (SPRO > QM > Quality Notifications > Notification Creation > Define Notification Types), linking specific partner roles (e.g., coordinator) to a notification type (e.g., Q1 for customer complaints). This is the standard approach.

Notification Origin (A): Origins (e.g., 01 for GR) don’t directly assign partner procedures.

Material Type (B): Material types are MM settings, not linked to QM partner determination.

Material Master (C): Material master doesn’t store partner procedures for notifications.

Thus, "Assignment to the notification type" is the correct answer.References: SAP Help Portal - "Partner Determination in QM Notifications"; SAP S/4HANA QM Customizing Guide - "Notification Types".

Source inspections (inspection type 0101) occur at the supplier’s site before GR:

Quality Info Record: Procurement (B): In the quality info record (transaction QI01), you activate source inspection by selecting the "Source Inspection" indicator and linking it to inspection type 0101 (predefined in Customizing). This triggers an inspection lot before delivery (SPRO > QM > Quality Inspection > Source Inspection).

Business Partner (A): Supplier data doesn’t control inspection location.

Purchase Order Item (C): POs can trigger the lot but don’t activate source inspection settings.

Material Master (D): The QM view activates inspection types (e.g., 0101), but the supplier-specific setting is in the quality info record.

Thus, "Quality info record: Procurement" is the correct answer.References: SAP Help Portal - "Source Inspection in QM"; SAP S/4HANA QM Customizing Guide - "Inspection Types".

Defects recording for inspection lots (e.g., transaction QE51N) requires specific Customizing:

Assign a Notification Type to an Inspection Type (A): In Customizing (SPRO > QM > Quality Inspection > Inspection Lot Creation > Maintain Inspection Types), linking a notification type (e.g., Q3) to an inspection type (e.g., 01) enables automatic or manual notification creation for defects, a mandatory step for integration.

Define the Report Type (D): The report type (SPRO > QM > Quality Inspection > Defects Recording > Define Report Types) must be defined to determine the defect recording layout and process, a required setting.

Activate the Workflow Template (B): Workflow is optional for notifications, not mandatory for defect recording.

Activate Reference to Existing Notifications (C): This is an optional enhancement, not a requirement.

Thus, "Assign a notification type to an inspection type" and "Define the report type" are the correct answers.References: SAP Help Portal - "Defects Recording Customizing"; SAP S/4HANA QM Customizing Guide - "Inspection Types".

Inspection points in SAP QM (configured in the inspection plan, transaction QP01) allow multiple result recordings over time or events for a single lot:

Goods Receipt Inspections (A): For inspection type 01, inspection points (e.g., per container) can be used to record results for partial deliveries or batches, common in procurement.

Inspections with Samples (D): Inspection points support sample-based inspections (e.g., physical samples), allowing results per sample point, as defined in the sampling procedure.

In-process Inspections During Production (E): For inspection type 03, inspection points (e.g., per shift or operation) enable ongoing checks during production, a standard use case.

Inspections for Quality Notifications (B): Notifications (e.g., QN01) record defects or issues but don’t use inspection points, which are lot-specific.

Inspections for Warehouse Defects (C): Warehouse defects (e.g., stock quality issues) typically use stock transfer inspections (type 08), not inspection points.

Thus, "A, D, E" are the correct answers.References: SAP Help Portal - "Inspection Points in QM"; SAP S/4HANA QM User Guide - "Inspection Scenarios".

To manage release stages (e.g., first-article, series) with different inspection plans in procurement, SAP QM uses:

By Assigning a Status Profile to the Quality Info Record: Procurement (B): In the quality info record (transaction QI01), you assign a status profile (defined in SPRO > QM > Environment > Status Management). This profile controls stages (e.g., "First Article," "Series") via statuses, and each status can link to a specific inspection plan via dynamic modification or inspection type settings. This is the standard approach for supplier-material-specific release processes.

Business Partner (A): Status profiles here are for partner management, not QM inspection stages.

Inspection Type Settings in Customizing (C): Inspection types (e.g., 01) don’t use status profiles directly in Customizing.

Inspection Type in Material Master (D): The material master’s QM view doesn’t supportstatus profiles for this purpose.

Thus, "By assigning a status profile to the quality info record: Procurement" is the correct answer.References: SAP Help Portal - "Quality Info Record and Release Stages"; SAP S/4HANA QM Customizing Guide - "Status Profiles".

The Engineering Workbench (EWB) in SAP S/4HANA is a powerful tool for managing task lists, including inspection plans, in a structured and efficient way. Working areas in the EWB define the focus or scope of what users can edit or view during inspection planning. These settings are mandatory to streamline workflows and ensure the correct level of detail is maintained:

Header (A): The header level refers to the overall inspection plan (e.g., plan group and group counter). A working area focused on the header allows users to manage high-level attributes like validity dates or usage. This is a standard focus in EWB (transaction CEWB).

Operation (B): Operations within an inspection plan define the steps or activities (e.g., "Measure dimension"). A working area focused on operations allows detailed planning at this level, including assigning control keys or work centers. This is another standard focus in EWB.

Inspection Characteristic (C): While inspection characteristics (e.g., specific measurements) are part of an operation, they are not a standalone focus for a working area inEWB. They are managed within the operation context, not as a separate working area.

Classification (D): Classification is used for categorizing objects (e.g., materials) but is not a focus for working areas in inspection planning within EWB. It’s unrelated to this context.

Thus, "Header" and "Operation" are the correct focuses, aligning with EWB’s structure for inspection planning.References: SAP Help Portal - "Engineering Workbench in QM"; SAP S/4HANA QM User Guide - "Inspection Planning with EWB".

Certificate profiles in SAP QM (transaction QC01) define the data included in outgoing quality certificates. The characteristic categories allowed are:

Master Inspection Characteristic (A): MICs (transaction QS21) are used in inspection plans and material specs, and their results can be included in certificate profiles to report quality data (e.g., measured values).

Class Characteristic (B): Class characteristics (from the Classification System, transaction CT04) are linked to batches or materials and can be included in certificate profiles to display classification data (e.g., batch properties).

Inspection Characteristic (C): This term refers to characteristics in an inspection lot/plan but is not a distinct category; it’s covered by MICs, so it’s not separately selectable.

Process Instruction Characteristic (D): Used in Process Industries (PI) for production, not applicable to QM certificate profiles in standard SAP.

Thus, "Master inspection characteristic" and "Class characteristic" are the correct answers.References: SAP Help Portal - "Quality Certificates - Certificate Profiles"; SAP S/4HANA QM User Guide - "Outgoing Certificates".

In SAP S/4HANA QM, the action box in quality notifications (e.g., transaction QM02) triggersfollow-up actions, which can be documented as:

As Task (C): Activities from the action box (e.g., "Send email") can be created as tasks in the notification’s task tab, using catalog type 2 (Tasks). This is a standard option for actionable steps (SPRO > QM > Quality Notifications > Define Action Box).

As Activity (D): Activities can be logged in the activities tab (catalog type 8) to record completed actions (e.g., "Email sent"), documenting the execution of the action box entry.

As Cause (A): Causes (catalog type 5) describe why an issue occurred, not action box outcomes.

As Item (B): Items detail defects or problems, not action documentation.

Thus, "As task" and "As activity" are the correct answers.References: SAP Help Portal - "Action Box in Quality Notifications"; SAP S/4HANA QM User Guide - "Notification Processing".

In SAP S/4HANA QM, an inspection plan group contains multiple inspection plans, each identified by a unique group counter. When an inspection lot is created (e.g., for goods receipt or production), the system must select the appropriate plan from the group:

Lot Size (D): The lot size of the inspection lot is the primary determinant for selecting an inspection plan. In the inspection plan header (transaction QP01/QP02), you define a "usage" and "lot size range" for each plan within the group. The system matches the inspection lot’s size to the applicable lot size range in the plan, ensuring the correct plan is chosen. This is standard behavior in QM (e.g., for inspection lot origin 01 or 03).

Sample Size (A): Sample size is determined by the sampling procedure within the inspection plan, not the other way around. It doesn’t select the plan.

Material Type (B): Material type influences material master settings but does not directlydetermine the inspection plan selection within a group.

Procurement Type of the Material (C): Procurement type (e.g., in-house vs. external) might influence the inspection type, but it doesn’t select between plans in a group.

Thus, "Lot size" is the correct answer, as it aligns with SAP’s logic for task list selection.References: SAP Help Portal - "Inspection Planning with Task Lists"; SAP S/4HANA QM User Guide - "Inspection Lot Creation".

The Document Management System (DMS) in SAP S/4HANA allows users to link documents (e.g., PDFs, drawings, or instructions) to various objects to provide additional context or instructions. In Quality Management, certain basic data objects support this integration natively:

Inspection Methods (A): Inspection methods define how an inspection is performed (e.g., a test procedure). You can assign DMS documents to inspection methods to provide detailed instructions or reference materials (e.g., a calibration guide). This is configured in the inspection method master data (transaction QK01/QK02) where a document link field is available.

Master Inspection Characteristics (D): Master inspection characteristics (MICs) define what is being inspected (e.g., length, weight). DMS documents can be assigned to MICs to include specifications, diagrams, or tolerances directly in the master data (transaction QS21/QS23). This is a standard feature to enhance inspection planning and execution.

Codes from Code Groups (B): Codes and code groups are used for qualitative valuations (e.g., defect types). They do not have a direct field for DMS document assignment in their master data (transaction QS41/QS51), making this option incorrect.

Sampling Procedures (C): Sampling procedures determine how samples are drawn (e.g., fixed sample size). While critical to inspection planning, they do not support direct DMS document assignment in standard SAP configuration (transaction QDV1/QDV2).

Thus, the correct answers are "Inspection methods" and "Master inspection characteristics," as both support DMS integration without additional customization.References: SAP Help Portal - "Document Management in QM"; SAP S/4HANA QM Configuration Guide - "Basic Data for Quality Management".

Dynamic modification in SAP S/4HANA QM allows the system to adjust inspection scopes (e.g., skip lots, reduced inspection) based on quality performance. These criteria are defined in the inspection plan (transaction QP01) or Quality Level settings and determine when modification occurs:

Material and Supplier (A): This is a standard dynamic modification criterion (e.g., for inspection type 01 - Goods Receipt). It tracks quality history for a material-supplier combination, commonly used in procurement scenarios (SPRO > Quality Management > Quality Inspection > Dynamic Modification).

Material and Customer (D): Used in sales or production scenarios (e.g., inspection type 10 - Delivery), this criterion adjusts inspections based on material-customer quality history, ensuring customer-specific requirements are met.

Material (E): A standalone material criterion is valid across multiple inspection types (e.g., 03 - Production), allowing modification based solely on the material’s quality history, regardless of supplier or customer.

Material and Work Center (B): Work centers are linked to operations, not directly to dynamic modification criteria in standard SAP QM. This is not a predefined option.

Material and Equipment (C): Equipment is relevant for plant maintenance (PM), not a standard QM dynamic modification criterion for inspection plans.

Thus, "Material and supplier," "Material and customer," and "Material" are the correct answers, reflecting standard SAP functionality.References: SAP Help Portal - "Dynamic Modification in QM"; SAP S/4HANA QM Customizing Guide - "Dynamic Modification Rules".

The SAP Fiori app "Record Inspection Results" (App ID: F2170) supports:

Add Unplanned Inspection Characteristics (B): Users can add unplanned characteristics (e.g., as complete or incomplete copies) to an operation during recording, enhancing flexibility.

Add Remarks to an Inspection Characteristic (C): The app allows adding comments or notes to characteristics, supporting documentation (visible in the characteristic details).

Assign Documents and Links to an Inspection Characteristic (D): Documents (e.g., via DMS) or links can be attached to characteristics in the app for reference.

Add Unplanned Inspection Operations (A): Operations are predefined in the plan; the app doesn’t support adding new operations.

Add Inspection Method to an Inspection Characteristic (E): Methods are assigned in planning, not dynamically in the app.

Thus, "Add unplanned inspection characteristics," "Add remarks to an inspection characteristic," and "Assign documents and links to an inspection characteristic" are the correct answers.References: SAP Help Portal - "Record Inspection Results Fiori App"; SAP S/4HANA QM User Guide - "Fiori Apps".

Standard SAP Fiori apps (e.g., "Record Defects," App ID F2175) support defect categories tied to QM processes:

Supplier Defect (A): Linked to procurement (e.g., inspection type 01), recordable via apps for supplier-related issues.

Production Defect (B): Tied to production lots (e.g., type 03/04), a standard category in Fiori defect recording.

Customer Defect (D): Associated with customer complaints (e.g., notification type Q1), supported in apps.

Generic Defect (C): Not a specific standard category; defects are context-specific.

Warehouse Defect (E): Typically stock-related (type 08), not a distinct Fiori category.

Thus, "Supplier defect," "Production defect," and "Customer defect" are the correct answers.References: SAP Help Portal - "Defect Recording Fiori Apps"; SAP S/4HANA QM User Guide - "Defect Categories".

For a "Complaint Against Supplier" notification (e.g., type Q2, transaction QM01):

Material Document (B): Material documents (e.g., goods receipt via MIGO) are standard references, linking the complaint to a specific receipt event (SPRO > QM > Quality Notifications > Notification Creation).

Purchasing Document (C): Purchase orders (e.g., from ME21N) are commonly referenced to tie the complaint to the supplier’s delivery or order.

WBS Element (A): Work Breakdown Structure elements are PS-related, not standard for supplier complaints.

QM Order (D): QM orders track costs but aren’t reference documents for notification creation.

Thus, "Material document" and "Purchasing document" are the correct answers.References: SAP Help Portal - "Reference Documents for Supplier Complaints"; SAP S/4HANA QM User Guide - "Notification Creation".

Dynamic modification levels in SAP QM determine the granularity at which inspection scope changes (e.g., reduced to full inspection) are applied in an inspection plan (transaction QP01):

Characteristic Level (A): Modification can occur at the individual characteristic level within an operation, allowing specific MICs to skip or intensify based on their quality history.

Inspection Lot Level (C): The entire inspection lot can be modified (e.g., skipped), based on the quality level for the material or combination (e.g., material/supplier).

Operation Level (D): Modification can apply to an operation, adjusting all characteristics within it based on performance (e.g., operation-specific skip).

Inspection Type Level (B): Inspection types define the process (e.g., 01 for GR), but dynamic modification is not set at this level; it’s tied to plans or lots.

Work Center (E): Work centers are execution locations, not a level for dynamic modification in QM.

Thus, "Characteristic level," "Inspection lot level," and "Operation level" are the correct answers.References: SAP Help Portal - "Dynamic Modification in Inspection Planning"; SAP S/4HANA QM Customizing Guide - "Dynamic Modification".

To record inspection results for an inspection lot (e.g., transaction QE51N):

The Sample Determination Has Been Performed for the Inspection Lot (A): The lot must have its sample size calculated (status "SAMP" or "INSP") based on the sampling procedure, a prerequisite for result entry (SPRO > QM > Quality Inspection > Sample Management).

The Inspection Operations Are Released for Inspection Results Recording (B): Operations in the inspection plan must be released (status REL) to allow result recording, ensuring the lot is ready (transaction QP01).

The Inspection Methods Are Part of the Inspection Specifications (C): Methods guide execution but aren’t a condition for recording.

The Inspection Specifications Have Been Assigned to the Inspection Lot (D): Specs (e.g., material specs) are linked implicitly via the plan, not a separate condition.

Thus, "The sample determination has been performed for the inspection lot" and "The inspection operations are released for inspection results recording" are the correct answers.References: SAP Help Portal - "Prerequisites for Results Recording"; SAP S/4HANA QM User Guide - "Inspection Lot Processing".

For quantitative characteristics in results recording (transaction QE51N), control indicators in the MIC (transaction QS23) define how results are confirmed:

Summarized Recording (B): Records a single aggregated value (e.g., average) for the sample, a standard option for efficiency.

Classed Recording (C): Results are grouped into classes (e.g., ranges like 10-15 mm), common for statistical analysis.

Single Result (D): Each individual result is recorded separately, ideal for detailed tracking.

Mean Value and Standard Deviation (A): These are calculated outputs, not control indicators for recording type.

Mean Value (E): This is a result, not a control indicator for how data is entered.

Thus, "Summarized recording," "Classed recording," and "Single result" are the correct answers.References: SAP Help Portal - "Results Recording for Quantitative Characteristics"; SAP S/4HANA QM User Guide - "Control Indicators".

In SAP S/4HANA QM, the item of a quality notification (transaction QM01) can reference specific objects:

Material (A): Materials are a standard object category, linking the notification to a specific material number (e.g., in the "Reference Object" section).

Batch (C): Batches (LO-BM) can be assigned to track batch-specific issues, a common QM feature.

Serial Number (E): Serial numbers (e.g., for equipment or materials) are supported to pinpoint individual units, especially in industries like electronics.

Delivery Item (B): Delivery items are referenced in SD notifications but not directly assigned as objects in the item structure in standard QM.

Purchase Order Item (D): POs are reference documents, not directly assignable objects in the notification item.

Thus, "Material," "Batch," and "Serial number" are the correct answers.References: SAP Help Portal - "Reference Objects in Quality Notifications"; SAP S/4HANA QM User Guide - "Notification Items".

Automatic usage decision (UD) in SAP QM (configured via transaction QA16) requires:

No Inspection Characteristic Was Rejected (A): All characteristics must be accepted (e.g., valuation "A") for the system to proceed automatically (SPRO > QM > Quality Inspection > Usage Decision > Define Automatic UD).

All Required Inspection Characteristics Were Confirmed and Completed (B): Required characteristics (marked in the plan) must have results recorded and valuated (status RREC).

There Are No Defect Records for the Inspection Lot (E): Open defects block automatic UD, ensuring quality issues are resolved first.

Activity Recording Finished for All Operations (C): Activity confirmation (e.g., time) is optional and not a prerequisite.

All Inspection Operations Completed (D): Operations completion isn’t mandatory; characteristic completion is sufficient.

Thus, "A, B, E" are the correct answers.References: SAP Help Portal - "Automatic Usage Decision"; SAP S/4HANA QM User Guide - "UD Processing".