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PEGAPCDC85V1 - Pega Certified Decisioning Consultant (PCDC) version 8.5

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PEGAPCDC85V1 Questions and Answers

Question # 1

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

A.

Context weighting

B.

Propensity

C.

Business weighting

D.

Action value

Question # 2

U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.

What must you do to ensure that this action is not selected for any customers?

A.

Set the action availability to Always

B.

Set the action availability to Never

C.

Set the action availability to Within a defined time period

D.

Set the action availability to Template

Question # 3

U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.

As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A.

Increase the starting propensity of the Platinum Plus card.

B.

Increase the context weight of the Platinum Plus card.

C.

Increase the action value of the Platinum Plus card.

D.

Increase the business weight of the Platinum Plus card.

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