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B2C-Solution-Architect - Salesforce Certified B2C Solution Architect (SP22)

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B2C-Solution-Architect Questions and Answers

Question # 1

A company has Person Account set up on their Sales Cloud and they now want to map subscriber data in Marketing Cloud. What should a Solution Architect recommend?

A.

Sync Subscriber object.

B.

A Sync Person Account object.

C.

Sync Individual object.

D.

Sync Contact object.

Question # 2

A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when itsends out emails.

Which two steps should a Solution Architect take to meet these requirements?

Choose 2 answers

A.

Create a Journey activity to update the records in Sales Cloud.

B.

Create a custom preference center that updates the records in Sales Cloud.

C.

Use the out-of-the-box preference center in Marketing Cloud.

D.

Implement the Marketing Cloud Connector to ensure the unsubscribe data is synced from Sales Cloud.

Question # 3

A company is implementing a multi-locale solution that includesB2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.

What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?

Choose 2 answers

A.

The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.

B.

The subscriber in Marketing Cloud does not have a preferred locale set.

C.

The locale is not set correctly in the body of the email template.

D.

The ShippingMethods data extension is missing the label and description field for the corresponding locale.

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