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B2C-Solution-Architect - Salesforce Certified B2C Solution Architect(SP23)

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B2C-Solution-Architect Questions and Answers

Question # 1

A single-brand client is implementing a Salesforce multi-cloud solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. They have licenses for over 100 Service Cloud sandboxes, one B2C Commerce realm with on-demand sandboxes, and three Marketing Cloud production business units. The client wants to understand the environment, development, and automation deployment strategy for the implementation.

Which two recommendations should a Solution Architect make in the discovery session?

Choose 2 answers

A.

Run load testing in B2C Commerce pre-launch against the production instance connected to a full copy sandbox in Service Cloud

B.

Use Marketing Cloud business units as testing environments

C.

Use a single Marketing Cloud instance to connect to multiple Service Cloud environments using Marketing Cloud Connect for each business unit

D.

Use a Service Cloud partial copy sandbox to provide better performance than a developer pro sandbox as well as a normal sandbox

Question # 2

A luxury retailer is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for being open with their customers when it comes to their customers' purchases. For example, if a customer asks for a record of their recent purchases, they provide it very quickly within their stores. They would like this to reflect in their online presence as well.

Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to providing customers access to their own data?

Choose 2 answers

A.

Use the Contact Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single contact.

B.

Use the Customer Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single customer.

C.

Use the Contact Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single contact.

D.

Use the Customer Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single customer.

Question # 3

An ecommerce company has one Primary Instance Group with three instances and one Secondary Instance Group with five sandboxes.

They are expanding and adding people in multiple locations to manage the storefront. They would like additional sandboxes to support their expansion efforts into new markets with new templates, scripts, and controllers.

Which approach should a Solution Architect recommend?

A.

Add new instances to the Primary Instance Group for new sandboxes in each realm.

B.

Add a Tertiary Instance Group to add sandboxes to the existing realm.

C.

Add a new realm for each new market to get additional sandboxes for each realm.

D.

Add new sandboxes to the Secondary Instance Group for the current realm.

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