212-89 EC Council Certified Incident Handler (ECIH v3) Question and Answers

In this scenario, the inability to access the file server via Remote Desktop Protocol (RDP), despite the server being pingable and other services functioning normally, suggests a service-specific disruption rather than a complete system shutdown or broader network issue. This pattern is indicative of a denial-of-service (DoS) attack targeted at the file server's RDP service or network congestion that specifically affects RDP connectivity. A DoS attack aims to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. The fact that other services (like email) are operational rules out broader system or admin account issues, pointing towards a specific problem with accessing the file server, most likely due to a denial-of-service condition.

Reducing the success rate of SQL injection attacks is focused on minimizing vulnerabilities within the application's database interactions, rather than the broader server or network services. SQL injection prevention techniques typically involve input validation, parameterized queries, and the use of stored procedures, rather than changes to the network or server configuration.

A) Closing unnecessary application services and ports on the server is a general security best practice to reduce the attack surface but does not directly impact the success rate of SQL injection attacks. This action limits access to potential vulnerabilities across the network and server but doesn't address the specific ways SQL injection exploits input handling within web applications.

B) Automatically locking a user account after a predefined number of invalid login attempts within a predefined interval can help mitigate brute force attacks but has no direct effect on preventing SQL injection, which exploits code vulnerabilities to manipulate database queries.

C) Constraining legitimate characters to exclude special characters and D) Limiting the length of the input field are both direct methods to reduce the risk of SQL injection. They focus on controlling user input, which is the vector through which SQL injection attacks are launched. By restricting special characters that could be used in SQL commands and limiting input lengths, an application can reduce the potential for malicious input to form a part of SQL queries executed by the backend database.

Software as a Service (SaaS) offers the least amount of security responsibility for the end-user or organization, as the service provider manages the underlying infrastructure, software maintenance, security patching, and updates. Choosing a SaaS application means the colleague's organization would not be responsible for the physical servers, operating systems, or the application's security configurations, making it the best option for minimizing their security responsibilities.

The data preprocessing step performed by Johnson, where he analyzes user activities within a certain time period to create time-ordered domain sequences for further analysis on sequential patterns, is known as user-specific sessionization. This process involves aggregating all user activities and requests into discrete sessions based on the individual user, allowing for a coherent analysis of user behavior over time. This is critical for identifying patterns that may indicate a watering hole attack, where attackers compromise a site frequently visited by the target group to distribute malware. User-specific sessionization helps in isolating and examining sequences of actions taken by users, making it easier to detect anomalies or patterns indicative of such an attack.

Evidence assessment is a critical step in the investigation phase of the computer forensics process. This step involves evaluating the evidence collected to determine its relevance and significance to the case at hand. It includes analyzing the secured data to identify what information can be used as evidence, its integrity, and how it can be related to the security incident. This phase is pivotal as it helps in building a coherent understanding of the incident and in establishing facts that can be presented in management reports or legal proceedings.

Access point monitoring is the technique that helps incident handlers to detect man-in-the-middle (MitM) attacks by continuously observing and managing the wireless access points (APs) within a network. This includes identifying unauthorized or new APs attempting to connect to the network or mimic existing APs, even if they present similar IP and MAC addresses to legitimate access points. Through access point monitoring, incident handlers can quickly identify and mitigate spoofed APs, thus preventing MitM attacks that exploit wireless networks by intercepting and manipulating communications.

Comprehensive and Detailed Explanation (ECIH-aligned):

The root cause of this incident is unvalidated input poisoning the AI training process, resulting in malicious output. ECIH web application security principles emphasize that input validation is the primary control against injection and manipulation attacks.

Option B is correct because strict validation ensures that malicious or untrusted data cannot influence training or response generation. This addresses the vulnerability at its source.

Option A adds friction but does not stop poisoning. Option C is disruptive and not efficient. Option D limits functionality without fixing the underlying issue.

ECIH stresses fixing vulnerabilities at the root rather than applying superficial controls, making Option B correct.

Employee monitoring tools are primarily used by employers to detect and prevent malicious insider threats. These tools can track activities such as data access, data exfiltration attempts, unauthorized actions, and other behaviors that could indicate malicious intent or pose a risk to the organization's security. While such tools may also incidentally uncover issues like lost registry keys, conspiracies, or stolen credentials, their main purpose is to safeguard against insiders who might misuse their access to harm the organization, steal data, sabotage systems, or engage in espionage.

Netcraft is a tool that provides internet security services, including the detection of phishing and spam emails. It offers a range of services that can help organizations identify fraudulent websites and phishing activities by analyzing web content and email messages for known phishing signatures and heuristics. This makes it a useful tool for incident handlers like Francis, who is tasked with detecting phishing and spam emails for client organizations. Other options listed, such as Nessus (a vulnerability scanner), BTCrack (a Bluetooth pin and link-key cracker), and Cain and Abel (a password recovery tool), do not specialize in detecting phishing or spam emails but serve different purposes in cybersecurity.

Live data acquisition is the process of collecting volatile data from a system that is still running. Volatile data includes information stored in system memory (RAM), cache, and system and network configuration settings that are lost when the system is powered off. This method is essential for capturing data that can provide insights into the state of the system at the time of an incident, including active network connections, running processes, and the contents of memory. Marley must employ live data acquisition to ensure that this crucial and ephemeral data is not lost, which can be pivotal in understanding and responding to the incident effectively.

Comprehensive and Detailed Explanation (ECIH-aligned):

The ECIH Forensic Readiness module defines chain of custody as a documented trail showing who collected, handled, transferred, and stored evidence. Maintaining this record is essential for legal admissibility.

Option C is correct because Liam’s actions—labeling, logging, photographing, and documenting custody transfers—directly establish and maintain chain of custody. ECIH stresses that without proper chain-of-custody documentation, evidence may be challenged or dismissed in legal proceedings.

Options A, B, and D are unrelated to evidence tracking.

Thus, Liam is demonstrating proper chain-of-custody management.

Bob is in the Investigation phase of the forensic investigation process. This phase involves the detailed examination and analysis of the collected evidence to identify the source of the crime and the perpetrator behind the incident. It is a crucial step that follows the acquisition and preservation of evidence, where the incident responder applies various techniques and methodologies to analyze the evidentiary data. This analysis aims to uncover how the cybercrime was committed, trace the activities of the culprit, and gather actionable intelligence to support legal actions and prevent future incidents.

Incident triage is the phase in the incident handling and response process where identified security incidents are analyzed, validated, categorized, and prioritized. This step is critical for determining the severity of incidents and deciding on the allocation of resources for effective response. It involves initial analysis to understand the nature of the incident, its impact, and urgency, which guides the subsequent response actions.

Comprehensive and Detailed Explanation (ECIH-aligned):

Unauthorized access to backend services in a cloud environment most commonly results from overly permissive identity and access management (IAM) configurations. The ECIH cloud incident handling guidance emphasizes that identity controls are the primary security boundary in cloud platforms.

Option A is correct because reviewing and tightening IAM roles immediately reduces the attack surface and revokes excessive privileges that may be exploited. This action directly addresses the root cause of unauthorized access.

Option D is a strong additional control but should be applied after correcting IAM misconfigurations. Option B improves future detection but does not contain the current incident. Option C is disruptive and unnecessary as a first response.

Therefore, IAM review and privilege tightening is the correct first measure, consistent with ECIH best practices.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario illustrates the cloud forensic challenge known as log evaporation, which occurs when logs are stored in volatile or short-lived environments and are lost when instances terminate. The ECIH Cloud Security module highlights this as a major obstacle in cloud investigations.

Option C is correct because the automatic termination of PaaS instances resulted in the loss of critical logs, preventing reconstruction of attacker activity.

Options A, B, and D describe different logging issues not reflected here.

ECIH stresses the importance of centralized, persistent logging to prevent log evaporation. This scenario directly reflects the consequences of failing to implement such controls, making Option C correct.

In a disassociation attack, the attacker sends disassociation frames to a wireless access point (AP) using a spoofed MAC address of a client or to the client pretending to be the AP. This forces the target to disconnect and often reconnect, causing a disruption in the wireless connectivity. Such attacks can be used to create a denial-of-service condition for the client, making the network resource unavailable. The primary objective of this attack is not to eavesdrop but to disrupt the normal operation of the wireless connection between the client and the AP.

During the incident handling and response (IH&R) process, the stage of "Evidence gathering and forensics analysis" involves the collection of evidence, forensic analysis, and detailed investigation to uncover the root cause of the incident. This stage is crucial for understanding how the incident occurred, identifying the threat actors involved, the methods they used (threat vectors), and the extent of the impact. By analyzing evidence, incident responders can reconstruct the sequence of events, identify the vulnerabilities exploited, and determine the scope of the incident. This information is vital for resolving the incident effectively and taking steps to prevent future occurrences.

Cross-site request forgery (CSRF or XSRF) is an attack that tricks the victim's browser into executing unauthorized actions on a website where they are currently authenticated. In this scenario, the attacker exploits the trust that a site has in the user's browser, effectively forcing the browser to perform actions without the user's knowledge or consent. For example, if the user is logged into their bank's website, an attacker could craft a malicious request to transfer funds without the user's direct interaction. CSRF attacks rely on authenticated sessions and typically target state-changing requests to compromise user or application data.

Comprehensive and Detailed Explanation (ECIH-aligned):

ISO/IEC 27001 Annex A.16 focuses on information security incident management, including reporting, assessment, response, and learning. The ECIH curriculum aligns closely with these requirements, emphasizing structured procedures and continuous improvement.

Option C is correct because it directly addresses the identified gaps: clear escalation channels, consistent outcome tracking, and incorporation of lessons learned. ECIH stresses that post-incident activities—often overlooked—are essential for improving readiness and preventing recurrence.

Option A supports preparedness but does not address systemic process gaps. Option B improves visibility but not governance. Option D is a technical control unrelated to incident learning and escalation.

Thus, implementing structured incident escalation and post-incident knowledge integration is the priority action for compliance and resilience.

A Denial-of-Service (DoS) attack is characterized by flooding the network with a high volume of traffic to consume all available network resources, preventing intended or authorized users from accessing system, network, or applications. This type of attack aims to overwhelm the target's capacity to handle incoming requests, causing a denial of access to legitimate users. Unlike XSS (Cross-Site Scripting) attacks, URL manipulation, or SQL injection, which exploit vulnerabilities in web applications for unauthorized data access or manipulation, a DoS attack specifically targets the availability of services.

Explanation (fixing IDOR correctly):

IDOR is fundamentally an authorization flaw: the application exposes object identifiers (IDs) and fails to enforce that the requesting user is allowed to access that object. The primary remediation is to implement robust authorization checks—commonly RBAC (C) plus object-level access control—so every request verifies user identity and privileges against the requested resource.

(A) WAFs can help with certain injection patterns, but default WAF rules rarely fix logical authorization flaws like IDOR. A WAF also risks false positives and doesn’t replace secure design. (B) pen testing is important for assurance, but it’s not the primary patch; it helps validate the fix later. (D) encryption protects confidentiality in transit/at rest, but it does not prevent an authenticated user from accessing another user’s records if authorization checks are missing.

Therefore (C) is the correct first-line fix: enforce authorization server-side, avoid predictable identifiers, and ensure access control is consistently applied across all endpoints (including APIs).

In the context of incident handling, the "point of contact" list is essential for ensuring that Sheila, the incident handler working at night, can quickly notify the responsible personnel within the organization about the cyberattack. This list typically includes the contact information of key stakeholders and decision-makers who need to be informed about security incidents, allowing for timely communication, decision-making, and response coordination.

Comprehensive and Detailed Explanation (ECIH-aligned):

This incident demonstrates a document-based web malware delivery mechanism, specifically leveraging remotely hosted Rich Text Format (RTF) injection, which is explicitly discussed in ECIH web and malware handling modules. RTF documents can reference external objects or templates, allowing malicious payloads to be fetched dynamically when the document is opened—without requiring macros or user interaction.

Option A is correct because the behavior described aligns precisely with remote template injection. The absence of macros, the silent external connections, and the use of structural document elements are classic indicators of RTF-based malware delivery. ECIH highlights this as a high-risk technique because it bypasses traditional macro-based detection and user warning mechanisms.

Option B is incorrect because the payload was delivered via downloaded documents, not email impersonation of social contacts. Option C references browser extensions and PDFs, which are not involved. Option D describes lateral spread, not initial delivery.

ECIH emphasizes that modern web-based attacks increasingly abuse trusted document formats and remote object references to evade controls. Understanding these techniques enables responders to improve document sanitization, outbound traffic monitoring, and content disarm and reconstruction (CDR) controls.

In the risk assessment process, calculating the probability that a threat source will exploit an existing system vulnerability is known as likelihood analysis. This step involves evaluating how probable it is that the organization's vulnerabilities can be exploited by potential threats, considering various factors such as the nature of the vulnerability, the presence and capability of threat actors, and the effectiveness of current controls. Elizabeth's task of assessing the probability of exploitation is crucial for understanding the risk level associated with different vulnerabilities and for prioritizing risk mitigation efforts based on the likelihood of occurrence.

Comprehensive and Detailed Explanation (ECIH-aligned):

This incident involves malware actively impacting medical devices, posing patient safety risks. According to ECIH malware incident handling principles, the first priority is containment and eradication at the endpoint level.

Option D is correct because deploying endpoint protection directly detects and halts malware execution on the MRI machines, stopping both manipulation of results and further malicious activity. Endpoint containment is essential before network-level or recovery actions.

Option B addresses communication but does not stop local manipulation. Option C alters system state without containment. Option A is a regulatory step that follows validation.

ECIH emphasizes that in critical infrastructure and healthcare environments, immediate endpoint containment is essential to protect safety and data integrity.

An active assessment involves using automated tools to scan and probe the network actively to identify hosts, services, and vulnerabilities. This type of assessment directly interacts with the network components to gather information about the existing security posture, unlike passive assessments, which analyze traffic without sending packets to the target systems. Dickson's approach, employing automated tools to identify the network's hosts, services, and vulnerabilities, fits the definition of an active assessment. This method provides a more immediate understanding of the network's vulnerabilities, allowing for timely remediation actions.

Explanation (cloud IR reality):

In multi-vector cloud incidents, the defining challenge is coordination across layered services—identity (IAM), networking (WAF/CDN/LB), compute (VMs/containers/functions), email/collaboration, endpoints, and third-party SaaS integrations. Each vector often lands in a different plane: phishing compromises identities; malware persists on endpoints or workloads; DDoS stresses edge/network layers. Responding effectively requires aligning containment actions across these domains so one mitigation doesn’t leave another door open (e.g., stopping DDoS but leaving compromised identities active, or cleaning a workload while malicious OAuth tokens remain valid).

(B) is important but is a subset of coordination—CSP communication is one dependency in the broader multi-service response. (C) is a tactical DDoS problem and matters, but the incident includes phishing + malware, so focusing only on traffic classification is insufficient. (A) matters for regulated firms, but during active response, compliance is usually addressed through predefined procedures; it’s not the main operational obstacle in stopping a multi-vector campaign.

So (D) best captures the cloud-specific complexity: distributed ownership, shared responsibility boundaries, and the need for synchronized actions (revoking tokens, isolating workloads, adjusting security groups, WAF rules, email protections, and endpoint containment) to truly break the kill chain.

Omnipeek is a network analyzer tool that allows for the capture and analysis of data packets transmitted across a network. It is designed to provide deep insights into network traffic, enabling users to examine various aspects of the data packets, including network protocols, ports, devices, and potential issues in network transmission. This tool would be ideal for Chandler, who is targeting the Technote organization with the intent of intercepting and analyzing network traffic to obtain sensitive organizational information. Omnipeek's capabilities in packet analysis make it suitable for such activities, offering detailed visibility into the network's operation and data flows.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario reflects the post-incident recovery and reporting phase outlined in the ECIH curriculum. After containment and eradication, organizations must address legal, regulatory, and investigative requirements, especially when financial fraud and executive compromise are involved.

Option A is correct because forwarding detailed incident reports to a government cybercrime agency constitutes legal escalation and investigation support. ECIH stresses the importance of cooperation with law enforcement in cases involving fraud, financial loss, or cross-border criminal activity. Proper documentation supports potential prosecution, restitution efforts, and regulatory compliance.

Options B, C, and D are technical recovery actions unrelated to legal follow-up.

By engaging authorities with verified evidence, the organization fulfills its recovery obligations beyond technical remediation, aligning with ECIH best practices.

By classifying and encrypting customer Personally Identifiable Information (PHI), you are specifically guarding against the risk of Sensitive Data Exposure. This OWASP security risk involves the accidental or unlawful exposure of protected data to unauthorized individuals. Encryption serves as a critical defense mechanism by ensuring that, even if data is accessed without authorization, it remains unintelligible and useless to the attacker without the decryption keys. Data classification further supports this by identifying which data is sensitive and requires such protections, ensuring that appropriate security controls are applied to prevent exposure.

Risk assessment is the risk management process that involves identifying risks, estimating their impact on the organization, and determining the sources of those risks to recommend appropriate mitigation measures. The goal of a risk assessment is to understand the nature of potential threats, vulnerabilities, and the consequences of those risks materializing, allowing an organization to make informed decisions about how to address them effectively. Risk assumption involves accepting the potential impact of a risk, risk mitigation focuses on reducing the likelihood or impact of risks, and risk avoidance involves taking actions to avoid the risk entirely.

Explanation (OT/IoT incident handling):

For smart grid and IoT/OT environments, the first step is to activate the dedicated incident response process that prioritizes safety and continuity while isolating affected components. Immediate shutdown (A) can create operational and safety consequences and should be reserved for clear safety threats. Firmware updates (B) are risky during an active incident; updating can brick devices, change system states, and destroy evidence while not guaranteeing removal of compromise. Third-party engagement (D) can help, but it’s not the first operational step—your internal playbook must begin containment now.

(C) correctly focuses on isolating affected devices/segments, limiting lateral movement, and preserving operational stability. In practice, this can include network segmentation, blocking suspicious outbound communications, switching to manual controls where necessary, and capturing logs/telemetry before making changes. This aligns with common containment strategy: stop spread first, then analyze/eradicate, then recover with validated clean states.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario demonstrates manual phishing email verification, which is a foundational detection technique taught in the ECIH Email Security module. Manual verification involves human inspection of email characteristics such as sender address anomalies, mismatched URLs, unusual tone, urgency, and contextual inconsistencies.

Option D is correct because Ethan manually inspects the email by hovering over links, reviewing sender formatting, and evaluating message tone. These actions are key indicators used to identify phishing without relying on automated tools.

Option A relates to encoding analysis, which is not described. Option B involves automated network-based detection. Option C focuses on shortened URLs, which are not present here.

ECIH emphasizes that while automated defenses are important, human verification remains critical, especially for targeted phishing attacks that bypass technical controls. Therefore, Option D correctly identifies the detection approach used.

Comprehensive and Detailed Explanation (ECIH-aligned):

This incident involves malware embedded within third-party modifications, affecting financial data and game integrity. The ECIH malware handling framework prioritizes rapid containment to prevent further exploitation before analysis or public communication.

Option B is correct because disabling all mods immediately stops the malicious mod from continuing to operate, preventing additional data theft and financial abuse. This action contains the threat across the entire user base quickly and uniformly.

Option A focuses on detection and removal but may miss distributed instances already in use. Option C is a communication step that should follow containment. Option D delays action and allows continued exploitation.

ECIH stresses that when malware is actively impacting users at scale, containment actions that reduce attack surface globally are preferred. Disabling all mods is the fastest and safest initial containment measure, making Option B correct.

Comprehensive and Detailed Explanation (ECIH-aligned):

This incident involves malware actively impacting medical devices, posing patient safety risks. According to ECIH malware incident handling principles, the first priority is containment and eradication at the endpoint level.

Option D is correct because deploying endpoint protection directly detects and halts malware execution on the MRI machines, stopping both manipulation of results and further malicious activity. Endpoint containment is essential before network-level or recovery actions.

Option B addresses communication but does not stop local manipulation. Option C alters system state without containment. Option A is a regulatory step that follows validation.

ECIH emphasizes that in critical infrastructure and healthcare environments, immediate endpoint containment is essential to protect safety and data integrity.

Static analysis involves examining the malware's memory dumps or binary codes without executing the code. This technique is used to find traces of malware by analyzing the code to understand its purpose, functionality, and potential impact. Static analysis allows for the identification of malicious signatures, strings, or other indicators of compromise within the malware's code. This method is contrasted with dynamic analysis, which studies the malware's behavior during execution, live system analysis, which examines running systems, and intrusion analysis, which focuses on detecting and analyzing breaches.

Process memory, or volatile memory (RAM), is digital evidence that requires a constant power supply to retain data and is deleted or lost when the power supply is interrupted. It contains information about the system's ongoing processes and operations. This type of evidence can be crucial for forensic investigations as it may hold information about user actions, system events, and the state of applications and services at the time of an incident. Unlike swap files, event logs, and slack space, which can retain information without a constant power supply, process memory is inherently volatile and its contents are lost when a device is powered off or restarts.

Comprehensive and Detailed Explanation (ECIH-aligned):

The primary objective of endpoint incident handling, as outlined in the ECIH curriculum, is rapid containment and eradication of threats to preserve business operations. Advanced malware that bypasses traditional defenses requires coordinated response capabilities to prevent widespread compromise.

Option D is correct because endpoint IH&R enables organizations to quickly isolate infected systems, remove malicious components, and restore trusted states, thereby maintaining operational continuity. ECIH emphasizes speed and coordination as critical success factors in endpoint response.

Option A is secondary. Option B is a compliance outcome, not a response objective. Option C is a consequence, not the primary driver.

Therefore, the most critical reason is to ensure rapid containment and eradication, making Option D correct.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario directly reflects crime scene documentation and physical reconstruction, a core principle in the Forensic Readiness and First Response module of the ECIH curriculum. First responders must assume that every physical detail may later become relevant in court proceedings or advanced forensic reconstruction.

Option A is correct because Tara’s actions—photographing cable connections, labeling ports, documenting power states, and noting spatial orientation—are explicitly designed to allow investigators to recreate the original physical environment. ECIH emphasizes that improper documentation of physical layout can invalidate conclusions about device usage, peripheral connections, or data paths.

Option B is incorrect because uptime continuity is not her objective. Option C refers to live system analysis, which she is not performing. Option D applies to digital evidence integrity after acquisition, not scene documentation.

ECIH stresses that physical reconstruction references are especially important in insider threat investigations, where proving who had access, which devices were connected, and how data could have been transferred is critical. Tara’s approach ensures forensic soundness, minimizes contamination risk, and preserves contextual evidence.

Obfuscation is a technique used to make data or code difficult to understand. It is often employed by attackers to conceal the true intent of their code or communications, making it harder for security professionals, automated tools, and others to analyze or detect malicious activity. Obfuscation can involve the use of ambiguous or misleading language, as well as more technical methods such as encoding, encryption, or the use of nonsensical variable names in source code to hide its true functionality.

Incapsula is a cloud-based application delivery platform that offers a comprehensive security solution, including protection against Distributed Denial of Service (DDoS) attacks. By providing DDoS mitigation services, Incapsula helps protect websites and online services from being overwhelmed by traffic intended to make the resource unavailable to its intended users. The platform filters out malicious traffic and allows legitimate traffic through, thus ensuring that the organization's online resources remain available even under attack.

Comprehensive and Detailed Explanation (ECIH-aligned):

ECIH forensic readiness guidance stresses that forensic imaging with hash verification is the gold standard for preserving evidence integrity. Option B is correct because it ensures data integrity, authenticity, and non-repudiation.

Creating a bit-by-bit forensic image preserves original evidence while allowing analysis on copies. Hash verification confirms that no alterations occur during acquisition or transport. Encrypted storage protects confidentiality, and detailed logs support chain of custody.

Options A, C, and D lack one or more critical forensic requirements such as hash validation or evidentiary isolation. ECIH explicitly warns against relying solely on physical transport or live data transfers.

The GPG18 and Forensic readiness planning (SPF) principles outline various guidelines to enhance an organization's readiness for forensic investigation and response. Principle 5, which suggests that organizations should adopt a scenario-based Forensic Readiness Planning approach that learns from experience gained within the business, emphasizes the importance of being prepared for a wide range of potential incidents by leveraging lessons learned from past experiences. This approach helps in continuously improving forensic readiness and response capabilities by adapting to the evolving threat landscape and organizational changes.

The scenario described is characteristic of a Trojan. A Trojan is a type of malware that disguises itself as legitimate software but performs malicious actions once installed. Unlike viruses, which can replicate themselves, or worms, which can spread across networks on their own, Trojans rely on the guise of legitimacy to trick users into initiating their execution. In this case, the user believed they were downloading and installing genuine software, but the reality was that the application contained a Trojan. The malicious code executed upon installation provided unauthorized remote access to the user's computer, which could be used by an attacker to control the system, steal data, install additional malware, or carry out other malicious activities.

Trojans can come in many forms and can be used to achieve a wide range of malicious objectives, making them a versatile and dangerous type of cyber threat. The deceptive nature of Trojans, exploiting the trust users have in what appears to be legitimate software, is what makes them particularly effective and widespread.

In incident response protocols, incidents are categorized based on their severity, impact, and the urgency of the response required. The categorization helps in prioritizing incident response activities and allocating resources accordingly. A CAT 1 (Category 1) incident is typically considered the highest priority, involving significant threats that require immediate response. Given the scenario where a malware incident in one of the largest social network companies must be reported within 1 hour of discovery/detection, this indicates a high-priority incident due to the potential widespread impact and the need for a rapid response to contain and mitigate the malware's spread. The urgency of the reporting timeframe suggests that the incident is considered critical, aligning with the characteristics of a CAT 1 incident, which necessitates immediate action to prevent significant damage or disruption to the company's operations and services.

Cloud Passage Halo is a security platform designed to provide comprehensive visibility and protection for cloud environments, making it an effective tool for incident responders dealing with potential cloud security incidents. It offers capabilities for detecting, responding to, and containing threats across public, private, and hybrid cloud environments. With features like automated security policies, compliance monitoring, and threat detection, Cloud Passage Halo enables incident responders to quickly contain incidents and gather the required forensic evidence to investigate the scope and impact of a breach or security issue. Tools like Alert Logic and Qualys Cloud Platform also provide security and compliance solutions for cloud environments, but Cloud Passage Halo is specifically recognized for its robust incident response and containment capabilities.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario describes an active exploitation of a vulnerable application feature. The ECIH Web Application Incident Handling module emphasizes that when a specific feature is being abused, immediate containment requires removing or disabling that attack surface.

Option B is correct because disabling the vulnerable advanced search feature immediately stops further exploitation while allowing the team to analyze and remediate the flaw safely. ECIH warns against leaving known-vulnerable functionality active during investigation.

Options A and C improve authentication but do not stop exploitation of backend logic. Option D protects stored data but does not prevent further abuse.

Therefore, disabling the exploited feature is the best immediate action.

Comprehensive and Detailed Explanation (ECIH-aligned):

Advanced persistent threats require coordinated, intelligence-driven response. ECIH emphasizes that APT investigations generate massive volumes of telemetry across endpoints, networks, and cloud platforms.

Option D is correct because Incident Response Automation and Orchestration (IRAO) tools correlate disparate data sources, automate enrichment, and accelerate threat hunting. This enables responders to identify hidden persistence mechanisms and attacker TTPs efficiently.

Options A, B, and C are important but not immediate investigative actions.

ECIH explicitly recommends orchestration platforms for complex, multi-vector incidents such as APTs.

Comprehensive and Detailed Explanation (ECIH-aligned):

This incident is a textbook example of whaling, a specialized form of phishing that targets senior executives or impersonates them to exploit authority and trust. According to the ECIH Email Security module, whaling attacks often focus on financial fraud, such as wire transfer requests or invoice manipulation, and are designed to bypass normal controls through urgency and executive impersonation.

Option A is correct because the attacker impersonated the CEO and targeted employees responsible for financial actions. The minor domain alteration and authoritative language are classic whaling indicators.

Option B refers to overwhelming inboxes with large volumes of mail. Option C involves automated credential testing. Option D targets mobile messaging platforms.

Jason’s response—header analysis, identity verification, firewall blocking, financial alerting, and organization-wide notification—aligns with ECIH best practices for handling executive impersonation attacks. Recognizing the attack type correctly is critical for appropriate escalation and mitigation, making Option A the correct answer.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario highlights a preparation phase improvement. ECIH strongly emphasizes the importance of out-of-band communication during incidents, especially when primary systems are compromised.

Option D is correct because VOIP and SMS reporting channels allow incident reporting even when email systems are unavailable or under attack. ECIH identifies out-of-band communication as critical for maintaining coordination and timely escalation during incidents.

Options A–C do not address the reporting failure described.

Establishing alternate communication channels strengthens incident readiness and response resilience, aligning directly with ECIH best practices.

Comprehensive and Detailed Explanation (ECIH-aligned):

Persistent mobile malware that survives antivirus scans indicates deep system compromise. The ECIH Endpoint and Mobile Incident Handling guidance states that when malware cannot be reliably removed, reimaging or OS reinstallation is the safest remediation.

Option C is correct because performing a factory reset or reinstalling the OS ensures complete removal of malicious components and restores device integrity. ECIH cautions that partial containment actions may stop symptoms but not eradicate threats.

Options A and B are temporary containment steps. Option D is ineffective against malware.

Therefore, full OS reinstallation is the correct next action.

Pharming is a cyber attack intended to redirect a website's traffic to another, bogus website. By poisoning a DNS server's cache, attackers can redirect users from the site they intended to visit to one that is malicious, without the user's knowledge or any action on their part, such as clicking a deceptive link. This technique is particularly insidious because it can affect well-intentioned users who type the correct URL into their browsers but are still redirected. War driving involves searching for wireless networks from a moving vehicle, skimming refers to stealing credit card information using a device placed on ATMs or point-of-sale terminals, and pretexting is a form of social engineering where the attacker lies to obtain privileged data.

True attribution in the context of cyber incidents involves the identification of the actual individuals, groups, or entities behind an attack. This can include pinpointing specific persons, organizations, societies, or even countries that sponsor or carry out cyber intrusions or attacks. Alexis's efforts to identify and attribute the actors behind a recent attack by distinguishing the specific origins of the threat align with the concept of true attribution, which goes beyond mere speculation to provide concrete evidence about the perpetrators.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario involves an active malware incident affecting content integrity, which directly impacts public trust and organizational credibility. According to the ECIH malware response lifecycle, the first priority is containment, not correction or recovery.

Option B is correct because network segregation and isolation prevent the malware from continuing to spread, communicating with command-and-control infrastructure, or further manipulating content. Containment stabilizes the environment and preserves evidence for forensic analysis.

Option C focuses on correction rather than stopping the attack and may allow malware persistence. Option D risks restoring infected components and destroying forensic artifacts. Option A is a communication decision that should follow containment and validation.

ECIH explicitly warns against performing remediation or rollback actions before containment, as doing so may worsen impact or obscure root cause analysis. Isolating compromised systems is therefore the correct immediate response.

Comprehensive and Detailed Explanation (ECIH-aligned):

The scenario describes consequences extending beyond technical remediation into reputational, financial, and stakeholder trust impacts. According to ECIH risk assessment and post-incident analysis guidance, these outcomes are classified as intangible business effects.

Option C is correct because customer loss, investor confidence decline, and reputational damage cannot be easily quantified yet often exceed direct incident response costs. ECIH emphasizes that post-incident reviews must consider both tangible and intangible impacts to accurately assess business risk.

Options A, B, and D describe operational or technical impacts, which were resolved quickly in this scenario. The lasting damage occurred at the business and market perception level.

Understanding intangible impacts is critical for executive reporting, risk management, and long-term resilience planning, making Option C correct.

Eradication is the step in the incident handling and response process where the root cause of an incident is removed, and measures are taken to close all attack vectors to prevent similar incidents in the future. After an incident has been properly contained to stop it from spreading or causing further damage, the eradication phase focuses on eliminating the source of the incident. This could involve removing malware, closing vulnerabilities, or implementing stronger security measures to address the exploitation paths used by the attacker.

In the scenario with Raven, notifying service providers and developers of affected resources is part of the actions taken to address the root cause of the incident. This ensures that any vulnerabilities or issues that contributed to the incident are fixed. By working to remove the root cause and secure the system against similar attacks, Raven is effectively implementing the eradication step of the incident handling process.

The regular expression/exec(\s|\+)+(s|x)p\w+/ixis designed to match patterns that resemble SQL injection attempts, specifically targeting MS SQL Server. This expression looks for the use of theexeccommand followed by one or more spaces or plus signs, and then patterns that start withsporxp, which are prefixes commonly used in SQL Server stored procedures and extended stored procedures. These are often targeted in SQL injection attacks to execute malicious SQL statements. The regular expression provided is a tool used by incident responders like Tibson to identify and analyze potential SQL injection attempts by looking for suspicious patterns in SQL queries.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario requires decisive action across containment, analysis, and recovery, as defined in the ECIH incident handling lifecycle.

Option C is correct because isolating affected systems prevents further manipulation, forensic examination identifies scope and method, and restoring from a verified clean backup ensures data integrity. ECIH emphasizes verified restoration only after investigation begins.

Options A, B, and D are premature or speculative and risk misinformation.

Comprehensive and Detailed Explanation (ECIH-aligned):

This question focuses on post-incident recovery and resilience, a key ECIH concept. After restoring services, organizations must strengthen defenses to prevent recurrence.

Option B is correct because Content Delivery Networks (CDNs) distribute traffic and absorb volumetric attacks, while blackhole routing discards malicious traffic upstream. ECIH identifies these as industry-standard controls for DDoS resilience.

Options A, C, and D weaken security or increase attack surface and contradict ECIH guidance.

ECIH stresses that recovery is not complete until preventive measures are implemented. CDN deployment and upstream traffic control significantly improve availability during future attacks.

The guideline that helps incident handlers to eradicate insider attacks by privileged users is to ensure accountability by not enabling default administrative accounts. Instead, organizations should require administrators and privileged users to use individual accounts that can be audited and traced back to specific actions and users. This practice enhances security by ensuring that all actions taken on the system can be attributed to individual users, reducing the risk of misuse of privileges and making it easier to identify the source of malicious activities or policy violations. The other options listed either present insecure practices or misunderstandings of security protocols that would not help in eradicating insider attacks.

Comprehensive and Detailed Explanation (ECIH-aligned):

The ECIH incident validation phase emphasizes the importance of direct evidence when confirming unauthorized access. Log entries that show access to sensitive or restricted files provide concrete proof that an attacker successfully breached controls.

Option B is correct because access logs tied to critical resources confirm both authentication success and unauthorized activity. Failed logins or system performance issues alone do not confirm compromise.

Option A, C, and D are indirect indicators that may signal suspicious behavior but cannot independently confirm unauthorized access.

Therefore, verified log evidence is the strongest indicator, aligning with ECIH incident triage and validation principles.

The term "broken account management" refers to vulnerabilities in the account management functions of web applications, which can weaken valid authentication schemes. This can include issues with how accounts are created, updated, managed, and deleted, as well as how users recover forgotten passwords or perform password resets. Poorly implemented account management functions can allow attackers to bypass authentication, elevate privileges, or assume the identity of another user. This weakness is a significant security concern because it directly impacts the ability of a system to safeguard user data and maintain operational integrity.

The term "broken account management" refers to vulnerabilities in the account management functions of web applications, which can weaken valid authentication schemes. This can include issues with how accounts are created, updated, managed, and deleted, as well as how users recover forgotten passwords or perform password resets. Poorly implemented account management functions can allow attackers to bypass authentication, elevate privileges, or assume the identity of another user. This weakness is a significant security concern because it directly impacts the ability of a system to safeguard user data and maintain operational integrity.

Comprehensive and Detailed Explanation (ECIH-aligned):

This question is based on the shared responsibility model, a fundamental concept in ECIH cloud incident handling. While customers manage applications, configurations, and data, the cloud service provider (CSP) controls the underlying infrastructure, including orchestration engines, schedulers, and runtime environments.

System-level telemetry such as hypervisor activity and orchestration logs cannot be accessed by customers. Only the CSP can provide this visibility. Therefore, Option C is correct.

The other options manage higher-level responsibilities but lack authority over infrastructure-layer components.

An Intrusion Prevention System (IPS) device placed inline is best suited to block attacks on a network actively. Being inline allows the IPS to analyze and take action on the traffic as it passes through the device, effectively preventing malicious traffic from reaching its target. The IPS can detect and block a wide range of attacks in real-time by using various detection methods, such as signature-based detection, anomaly detection, and policy-based detection. Unlike Host-based Intrusion Prevention Systems (HIPS), web proxies, or load balancers, an inline IPS is specifically designed to inspect and act on incoming and outgoing network traffic to prevent attacks before they reach network devices or applications.

While technical solutions like antivirus updates, disabling HTML in emails, and web proxy filtering play significant roles in securing email systems, the best method to prevent email incidents is often considered to be end-user training. This is because many email threats, such as phishing, rely on exploiting user behavior rather than technical vulnerabilities. By educating users on the risks associated with suspicious emails, how to recognize potentially harmful messages, and the importance of not clicking on unknown links or attachments, organizations can significantly reduce the risk of email-related incidents. End-user training empowers individuals to act as a critical line of defense against email-based threats, complementing technical safeguards.

When a browser does not expire a session after the user fails to logout properly, it is indicative of a vulnerability related to broken authentication. Broken authentication is a security issue where attackers can exploit flaws in the authentication mechanism to impersonate other users or take over their sessions. Failure to properly manage session lifetimes, such as not expiring sessions on logout, can allow an attacker to reuse old sessions or session IDs, potentially gaining unauthorized access to user accounts. This vulnerability is classified under A2: Broken Authentication in the OWASP Top 10, which lists the most critical web application security risks. The OWASP Top 10 serves as a guideline for developers and web application providers to understand and mitigate common security risks.

The statement "Do not download or execute applications from trusted sources" is incorrect and not considered a good practice for maintaining information security and eradicating malware incidents. In contrast, downloading or executing applications from trusted sources is a fundamental security best practice. Trusted sources are vetted and are generally considered safe for downloading software, updates, and applications. This practice helps to minimize the risk of introducing malware into the organizational environment. The other options (A, B, C) represent good practices that help in reducing the likelihood of malware infections by avoiding potentially harmful actions.

Viruses are a type of malicious software program designed to infect legitimate software programs. Once a virus is executed, it can corrupt or delete data on a computer, replicate itself, and spread to other files and systems. Unlike worms, which can spread across networks on their own, viruses usually require some form of user interaction, such as opening an infected email attachment or downloading and executing a malicious file, to propagate. Trojans and spyware, while also malicious software, serve different malicious purposes, such as creating backdoors for attackers (Trojans) or spying on users' activities (Spyware).

Comprehensive and Detailed Explanation (ECIH-aligned):

Advanced persistent threats require coordinated, intelligence-driven response. ECIH emphasizes that APT investigations generate massive volumes of telemetry across endpoints, networks, and cloud platforms.

Option D is correct because Incident Response Automation and Orchestration (IRAO) tools correlate disparate data sources, automate enrichment, and accelerate threat hunting. This enables responders to identify hidden persistence mechanisms and attacker TTPs efficiently.

Options A, B, and C are important but not immediate investigative actions.

ECIH explicitly recommends orchestration platforms for complex, multi-vector incidents such as APTs.

Explanation (first response priorities):

First responders prioritize containment and preservation: stop ongoing harm while protecting evidence. The scenario suggests active misuse (dormant accounts modifying data) and possible exfiltration (encrypted transmissions). The quickest way to prevent further manipulation/leakage is isolating affected services/segments—reducing attacker access paths and limiting spread. This also prevents additional data corruption while investigators capture logs, account activity, and network traces.

(A) decrypting traffic is not a first responder priority; it may be impossible (TLS/unknown keys) and consumes time while damage continues. (B) external notification can be necessary later, but premature partner notification can create panic and doesn’t stop the incident. (C) rollback is a recovery step and can destroy forensic context or reintroduce compromised states if you haven’t validated backup integrity; it also doesn’t address how access happened or stop current attacker sessions unless paired with containment.

Therefore, (D) best matches initial response doctrine: contain first, preserve evidence, then analyze and recover.

Risk assumption involves accepting the potential risk and continuing to operate the IT system while implementing controls to reduce the risk to an acceptable level. This strategy acknowledges that some level of risk is inevitable and focuses on managing it through mitigation measures rather than eliminating it entirely. Risk avoidance would entail taking actions to avoid the risk entirely, risk planning involves preparing for potential risks, and risk transference shifts the risk to another party, typically through insurance or outsourcing. Risk assumption is a pragmatic approach that balances the need for operational continuity with the imperative of risk management.

Comprehensive and Detailed Explanation (ECIH-aligned):

Volatile memory contains critical artifacts such as encryption keys, running processes, and network connections. The ECIH Forensic Readiness module emphasizes that volatile evidence must be captured immediately before it is lost.

Option C is correct because capturing memory first preserves irreplaceable evidence, followed by securing the scene to prevent contamination. Powering down systems before memory capture would destroy volatile data.

Options A and D are incomplete without prioritization. Option B is incorrect due to evidence loss.

Thus, immediate memory capture followed by scene security is the correct action.

Thenetstat -abcommand is useful in Windows operating systems for displaying all connections and listening ports, along with the executable involved in creating each connection or listening port. This can be particularly valuable for an incident responder like James when attempting to determine which processes are running on a system and how they are communicating over the network. This information can help identify malicious processes, unauthorized connections, or other signs of compromise on the system. Whilenetstat -abdoes not exclusively list executable files for running processes, it ties processes to network activity, which is a critical part of collecting volatile information during a cybersecurity incident investigation.

Eradication is the phase in the incident response process where the root cause of an incident is removed or eliminated, and all attack vectors are closed to prevent similar incidents in the future. This step follows the containment phase, where the immediate threat is isolated to prevent further damage, and precedes the recovery phase, where normal operations are restored. Eradication involves thoroughly removing malware, unauthorized access mechanisms, or any other elements used in the attack, and securing any vulnerabilities that were exploited. The goal is to ensure that the threat cannot re-emerge and that the systems are secure before they are returned to operational status.

Comprehensive and Detailed Explanation (ECIH-aligned):

This scenario involves a session fixation vulnerability, a well-known web application attack where an attacker forces or predicts a session identifier and then tricks a user into authenticating with that session. According to the ECIH web application security module, proper session management is essential to prevent such attacks.

Option B is correct because rotating or regenerating session tokens immediately after successful authentication ensures that any session identifier known to an attacker becomes invalid. This breaks the attack chain inherent in session fixation attacks. ECIH explicitly identifies session regeneration as a primary mitigation control.

Option A helps against automated abuse but does not address session reuse. Option C strengthens authentication but does not prevent session hijacking. Option D improves confidentiality but does not prevent fixation if the same session ID remains valid.

ECIH stresses that authentication and session management must be treated as distinct security controls. Even strong passwords cannot protect against flawed session handling. Therefore, regenerating session tokens post-login is the correct and most effective remediation.

By classifying and encrypting customer Personally Identifiable Information (PHI), you are specifically guarding against the risk of Sensitive Data Exposure. This OWASP security risk involves the accidental or unlawful exposure of protected data to unauthorized individuals. Encryption serves as a critical defense mechanism by ensuring that, even if data is accessed without authorization, it remains unintelligible and useless to the attacker without the decryption keys. Data classification further supports this by identifying which data is sensitive and requires such protections, ensuring that appropriate security controls are applied to prevent exposure.