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1z0-1038-22 Questions and Answers

Question # 1

Which four statements are true about incident rules?


A catch-all rulehas no impact on incident rules.


All incident rules should have an action to transit from the initial state to another state.


Incident rules should have a minimum of two rule states.


Queues, staff accounts, custom fields, and profiles must be functioning before rules can be built based on them.


Incident rules should have one rule state.


A catch-all incident rule should be typically at the bottom of the rules listed in the initial state.


A catch-all escalation action has no impact on incident rules.

Question # 2

How can you set a preference that is local to your machine?


By selecting File > Settings


By selecting File > Options


By selecting Navigation pane > Configuration > Staff Management > Profiles


By selecting File > Configuration

Question # 3

Which statement correctly differentiates between a bulk operation and a batch operation?


A bulk operation performs a single operation, whereas a batch operation performs a single operation on a single object.


A bulk operation performs the same operation on multiple objects, whereas a batch operation performs multiple operations.


A bulk operation performs multiple operations on the same object, whereas a batch operation perform the same operation on multiple objects.


A bulk operation performs the same operation on a single object, whereas a batch operation performs multiple operations on multiple objects.

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