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1z0-1038-22 - Oracle Service Center 2022 Implementation Professional

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1z0-1038-22 Questions and Answers

Question # 1

Which four statements are true about incident rules?

A.

A catch-all rulehas no impact on incident rules.

B.

All incident rules should have an action to transit from the initial state to another state.

C.

Incident rules should have a minimum of two rule states.

D.

Queues, staff accounts, custom fields, and profiles must be functioning before rules can be built based on them.

E.

Incident rules should have one rule state.

F.

A catch-all incident rule should be typically at the bottom of the rules listed in the initial state.

G.

A catch-all escalation action has no impact on incident rules.

Question # 2

How can you set a preference that is local to your machine?

A.

By selecting File > Settings

B.

By selecting File > Options

C.

By selecting Navigation pane > Configuration > Staff Management > Profiles

D.

By selecting File > Configuration

Question # 3

Which statement correctly differentiates between a bulk operation and a batch operation?

A.

A bulk operation performs a single operation, whereas a batch operation performs a single operation on a single object.

B.

A bulk operation performs the same operation on multiple objects, whereas a batch operation performs multiple operations.

C.

A bulk operation performs multiple operations on the same object, whereas a batch operation perform the same operation on multiple objects.

D.

A bulk operation performs the same operation on a single object, whereas a batch operation performs multiple operations on multiple objects.

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