Avaya Aura Contact Center Maintenance and Troubleshooting Exam
Last Update: 29-Mar-2024
Questions: 63
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Avaya Aura Contact Center Maintenance and Troubleshooting Exam
Last Update: 29-Mar-2024
Questions: 63
Buy Now
Avaya Aura Contact Center Maintenance and Troubleshooting Exam
Last Update: 29-Mar-2024
Questions: 63
Buy Now
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by Jenna on 28-Nov-2022
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The Call-by-Call report identifies what happens to a call from the time it enters the system, until it leaves Contact Center control. The report is an event report that traces and records the events of each call.
Which three statements regarding the Call by-Call report are true? (Choose three.)
Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS.
To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?
A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.
When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?
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